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Theory X & Theory Y Douglas McGregor Theory Z William Ouchi. Theory X Authoritarian Management Style The Assumptions. The average person dislikes work and will avoid it if he/she can Most people must be forced with the threat of punishment to work towards organizational goals
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Theory X & Theory YDouglas McGregorTheory ZWilliam Ouchi Johns Hopkins University School of Professional Studies in Business and Education 2006
Theory X Authoritarian Management StyleThe Assumptions • The average person dislikes work and will avoid it if he/she can • Most people must be forced with the threat of punishment to work towards organizational goals • The average person prefers to be directed, avoids responsibility, lacks ambition, and desires security above all else Johns Hopkins University School of Professional Studies in Business and Education 2006
Theory Y Participative Management StyleThe Assumptions • Effort in work is as natural as play • People will apply self-control and self-direction in the pursuit of organizational objectives, without external control or the threat of punishment • Commitment to objectives is a function of rewards associated with their achievement Johns Hopkins University School of Professional Studies in Business and Education 2006
Theory Y (continued) • People usually accept and often seek responsibility • Ingenuity and creativity in solving organizational problems is widely, not narrowly, distributed in the population • The intellectual potential of the average person is only partly utilized Johns Hopkins University School of Professional Studies in Business and Education 2006
Theory Z • Combines what is good about Theory Y with Japanese management • Places a large amount of freedom and trust with the worker • Assumes that workers have a strong loyalty and interest in teamwork and the organization • Looks more closely at the attitudes and responsibilities of the worker, whereas Theories X and Y examine management and motivation from the perspective of the organization Johns Hopkins University School of Professional Studies in Business and Education 2006
Deal and Bolman on XYZ • Organizations exist to serve human needs • Organizations and people need each other • When the fit between the individual and the organization is poor, one or both will suffer • A good fit between the individual and the organization benefits both Johns Hopkins University School of Professional Studies in Business and Education 2006