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The Role of Business in Emergency Operations. Pierce County, Washington. Objectives. Involve business in pre-disaster planning Give business a voice in enhancing operations and recovery Include business in routine exercises Designate a “business liaison” in the EOC
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The Role of Businessin Emergency Operations Pierce County, Washington
Objectives • Involve business in pre-disaster planning • Give business a voice in enhancing operations and recovery • Include business in routine exercises • Designate a “business liaison” in the EOC • Work with local business to be better prepared for disasters
Background • Hurricane Andrew • Red River Flooding • 9/11 • Hurricane Katrina
Each of these events revealed entire communities or city blocks destroyed. It is extremely difficult for a community to be stabilized without its economic base. We have learned a great deal from these disasters and others affecting the economic base of a community or area.
The Beginning • The Damage Assessment Call Center • Trying to find our businesses • Using GIS and Flood Maps • Closing the information loop-hitting the street
Business Outreach • Economic Resilience Group (ERG) • ERG Advisory Board Key Bank State Farm Insurance APM Terminals, Port Pearce Global Partners Microsoft Corporation Economic Development Chamber of Commerce
Objectives of ERG • Build a comprehensive strategy to promote private sector continuity and address needs. • Create a process for developing economic recovery strategies. • Enhance existing or build new relationships now to limit losses and facilitate the recovery process.
Integrating Business into Emergency Operations Three Major Steps: • Recovery Field Teams • Damage Assessment Call Center • Business Liaison Role
Business Liaison Role • Maintains contact and conducts briefings with ERG. • Coordinates information sharing through chambers, business districts, etc. • Maintain contact with PIO to ensure inclusion of business pertinent information. • Make sure business information is included on Crisis Website. • Attend briefings and represent business.
In Conclusion • In Pierce County, 98% of our businesses employ less than 100 people, small to mid-size businesses. 98% of 22,000 businesses! • Historically, 25% of all businesses that close during a disaster never reopen. • More than 60% of businesses confronted by a major disaster close within two years. • Pierce County businesses face floods, severe weather, earthquakes, lahar, landslides, wildland fires, tsunamis and a volcano.