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The role of language in business. TOK IA by: Nate Sichter. Knowledge Question. Is there a difference between "ordinary" people's speech compared to that of successful business men/women? How can language differ from person to person?
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The role of language in business TOK IA by: Nate Sichter
KnowledgeQuestion • Is there a difference between "ordinary" people's speech compared to that of successful business men/women? • How can language differ from person to person? • To what extent can language and paralinguistic cues affect relationships?
What is language? How can Language affect our communication? Language (ˈlaŋ-gwij, -wij) - The system of words or signs that people use to express thoughts and feelings to each other • It has 2 main components • Verbal communication- how we speak to each other. • Non-verbal communication- what we don’t say but show through body language.
Different Ways of Saying the Same Thing This is totally based on where a person grows up There are different ways of saying the same thing, for example: • Hello (English) • Salam (Aribic) • Buena Dia (Spanish)
How does this affect business? Business men need to understand where their clients are from and if there are any cultural jesters/sayings that would be insulting.
Business Relationships Sometimes relationships are forged and broken through business deals.
The Good &The Bad • Being able to distinguish different paralinguistic cues is crucial!
Conclusion • Business men do not have a different way of speaking. • Though they normally have a greater knowledge • Language and communication have cultural influences • Paralinguistic Cues do affect relationships
Citations • "Wolf Sales Pitch." YouTube. YouTube, 29 Jan. 2014. Web. 15 May 2014. • "Secrets of Body Language." YouTube. YouTube, 28 June 2011. Web. 15 May 2014.