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TNT1-101

TNT1-101. Microsoft Exchange Server 2003 Disaster Recovery. Michael J. Murphy TechNet Presenter Mjmurphy@microsoft.com. Prerequisite Knowledge. Experience supporting Windows Servers Experience supporting Microsoft Exchange Server 2000 or 2003 Experience supporting E-Mail clients.

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TNT1-101

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  1. TNT1-101

  2. Microsoft Exchange Server 2003 Disaster Recovery Michael J. Murphy TechNet Presenter Mjmurphy@microsoft.com

  3. Prerequisite Knowledge • Experience supporting Windows Servers • Experience supporting Microsoft Exchange Server 2000 or 2003 • Experience supporting E-Mail clients Level 200

  4. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores

  5. Backup Best PracticesBackup Applications • Windows Backup • Integrates with Windows Server and Exchange • Accesses Information Store directly • Shadow Copy • Speeds up backup • New in Windows Server 2003 • Third party backup programs

  6. Backup Best PracticesImplementing Backups • Design and schedule backups • Service level agreement • Tape rotation • Leave Circular Logging disabled • Log file location • Keep log files and databases on separate drives

  7. Backup Best PracticesTypes of Backup

  8. Backup Best PracticesBacking up the Metabase • Exchange requires IIS to function • Backup of IIS configuration is critical • Backup with IIS Manager console • Within IIS MMC • Backup with iisback.vbs script • Csript \%SystemRoot%\system32\iisback.vbs http://support.microsoft.com/default.aspx?scid=kb;en-us;241635&Product=exch2003

  9. Backup Best PracticesPlanning Best Practices • Write out and follow backup procedure • What to backup and how often • Keep alternate hardware on hand • Run a trial restoration periodically • Backup Active Directory

  10. Backup Best PracticesDesign Best Practices • Store log files and Information Store on separate physical drives. • Keep Information Store volume under 50% capacity • Speeds restore process • Copy damaged database before restore • Increase message and mailbox retention

  11. demonstration Backup Best Practices • Backing up Exchange with Windows Backup • Backing up the metabase • Other preparations (item retention settings)

  12. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores

  13. Mailbox RecoveryDeleted Mailbox Retention • Mailbox Recovery Center • New in Exchange 2003 • Quickly recovers deleted mailboxes • “Retain until backed up” setting • Time limit set in System Manager • As resources allow

  14. Mailbox RecoveryRecovering Deleted Items • Deleted Items folder • Recovery Storage Group • PST/OST • Alternate Server Recovery • Exmerge • Brick Level Backups

  15. Mailbox RecoveryRecovery Storage Group • Recovers mailboxes, mailbox stores, and items (not public folders) • Prior Versions: Alternate Server Recovery • No downtime • No additional hardware • Differs from Storage Group • MAPI the only protocol • ExMerge the only access to contents • Databases do not mount automatically

  16. Mailbox RecoveryRSG and Active Directory Exchange Server Active Directory Storage group Users Mailbox database User 1 Mailbox Recovery Storage Group Recovery Database Recovery Mailbox GUID Attribute msExchMailbox GUID Attribute GUID Attribute

  17. Mailbox RecoveryPST/OST Restore Method • To recover an entire mailbox • Laptop or Client computer not yet synchronized to Exchange server • Create a PST of the mailbox named “username.pst” • Recreate the mailbox on the server • Use Exmerge

  18. Mailbox RecoveryExmerge • Import/Export tool for Exchange stores • Updated for Exchange 2003 • Download separately from http://microsoft.com/downloads • User rights

  19. Mailbox RecoveryAlternate Server Recovery • Mailbox no longer exists in mailbox store • Deleted mailbox retention period has passed • Nearly identical server hardware in a different AD forest • Restore from a backup, then use ExMerge to create .pst file • Recreate the mailbox on the original server • Use Exmerge to import

  20. Mailbox RecoveryBrick Level Backups • Allows for direct backup and recovery of individual mailboxes • Third party applications • Slower backup/recovery • Bloats backup and mailbox store

  21. Agenda • Backup Best Practices • Mailbox Recovery • Recovering Stores

  22. Recovering StoresOptions • Recovery Storage Group • Exchange 2000 SP3 or later • Dial-tone method • Alternate Server Recovery • Public Folders • Damaged hardware • Separate Active Directory forest • Transaction Logs

  23. Recovering StoresDial-Tone Method • Purpose: to minimize user downtime when recovering from a backup • Example situation: Corrupted Mailbox Store • Exchange features used • Recovery Storage Group • Exmerge 2003 • Mailbox Store re-creation

  24. Recovering StoresUsing Dial-Tone Method • Recent backup • Incremental or differential plus full • Cumulative transaction log files • Improve recovery quality • Recovery Storage Group

  25. Recovering StoresDial-Tone Method: 4 Steps Dial-Tone Database RSG ExMerge

  26. demonstration Recovering items and Mailboxes • Mailbox Recovery Center • Restoring items from Recovery Storage Group

  27. Session Summary • Preparing for Disaster: • Use best practices for backup • Use the Recovery Storage Group • To Recover Mailboxes • To Recover Stores • Use Exmerge to recover data from recovered servers or PST/OSTs

  28. For More Information… • Main TechNet Web site at www.microsoft.com/technet • Additional resources to support this Session page can be found at www.microsoft.com/technet/tnt1-101

  29. For More Information… • Exchange Web Site • http://www.microsoft.com/exchange • Windows Server 2003 Web Site • http://support.microsoft.com/default.aspx?scid=fh;EN-US;winsvr2003

  30. MS PressInside Information for IT Professionals To find the latest IT Professional related titles visit www.microsoft.com/learning/it/books

  31. What is TechNet? • Put the right answers at your fingertips • TechNet is the comprehensive collection of resources to help IT implementers plan, deploy and manage Microsoft products successfully TechNet Subscription • Monthly updates delivered on DVD or CD • The definitive resource to help you evaluate, deploy and maintain Microsoft products TechNet Web Site • Accessible at www.microsoft.com/technet • Online resources and community • Subscriber-only Online Services TechNet Flash • Bi-weekly e-newsletter • Security updates, new resources, and special offers TechNet Events and Web Casts • Briefings on the latest Microsoft products and technologies • Hands-on, “how to” information TechNet Communities User Groups Managed Newsgroups

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