80 likes | 121 Views
Telecommunications Business Capabilities Model is a customizable deliverable that helps telecom companies jumpstart their capability modeling efforts. Visit: https://www.ciopages.com/store/telecommunications-business-capabilities-model/
E N D
Telecommunications Business Capabilities Model https://www.ciopages.com/store/telecommunications-business-capabilities-model/
Telecommunications Industry is Transforming. Several factors are converging to create both opportunities and threats.
Bridge the Strategy to Execution Gap. Business Capabilities are a Structural Blueprint of an enterprise. They capture the Essence of What a Business Does.
Telecommunications Business Capabilities Map Telecommunications Business Capabilities Map 1. Research and Development 8. Business Management 2. Network Infrastructure Management 7. Customer Management Telecommuni- cations Business Capabilities Map 6. Marketing and Sales 3. Service Provisioning 5. Billing and Revenue Management 4. Device Maker Relationship 2023 PRESENTATION TITLE 4
TELECOMMUNICATIONS BUSINESS CAPABILITIES MAP LEVEL 1&2 TELECOMMUNICATIONS BUSINESS CAPABILITIES MAP LEVEL 1&2 1. Research and Development 6. Marketing and Sales Market research and analysis Product promotion and advertising Research and Experimentation Innovation Management Product Concept Design Pricing Management Market analysis Sales channel management Customer retention programs Intellectual property management Salesforce Management Prototyping and testing Research Partnerships 2. Network Infrastructure Management 7. Customer Management Customer Relationship Management Omnichannel Customer Service and Support Customer acquisition and onboarding Network planning and design Network deployment and maintenance Nested Visualization of two levels. Network security management Next Generation Network Transition Data center management Customer loyalty programs Customer Engagement Complaints and issue resolution Client Experience Management Network Operations 3. Service Provisioning 8. Business Management Internet connectivity services Finance and Accounting Spectrum Auctions Decomposition to third level is included for additional granularity. Voice and data services Cloud services Streaming Services Managed services IT Enablement Sustainability Public Affairs and Government Relations Human Resources Management Mergers, Acquisitions and Divestitures 4. Device Maker Relationship Data Analytics and Reporting Health, Safety, and Environment (HSE) Vendor management Quality assurance Product sourcing Supply chain management Contract Management Asset Management Risk Management Legal and Compliance Corporate Governance 5. Billing and Revenue Management Corporate Strategy and Planning Corporate Marketing and Communications Capital Project Planning and Execution Revenue assurance Payment processing Fraud management Customer billing 2023 PRESENTATION TITLE 5
Value of Business Capabilities: •Foster alignment between business and IT. •A Capability-anchored Transformation Roadmap eliminates redundancy and focuses on capability evolution •Juxtaposing capabilities and systems/applications provide a footprint analysis for optimization. •And so much more.
Business Capabilities Map Snapshot: • About 340 Capabilities decomposed into Three Levels. • Capability Definitions • KPIs aligned to Capabilities. • Editable PowerPoint, Excel, and Word Formats. And bonus files.
TO PURCHASE THE CAPABILITY MAP VISIT: https://www.ciopages.com/store/telecom munications-business-capabilities- model/ 20XX PRESENTATION TITLE 8