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Comarch Telecommunications Business Unit. Comarch 2009. Overview. Global software house and leading service vendor for communication service providers (CSP) Top rated by Gartner, IDC, and telecom market analysts
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Comarch Telecommunications Business Unit Comarch 2009
Overview • Global software house and leading service vendor for communication service providers (CSP) • Top rated by Gartner, IDC, and telecom market analysts • 55% of revenue from sales is generated in Western Europe, while other strategic markets include Eastern Europe, the Middle East and the Americas • Organic growth year by year • Strategic focus on the challenging markets of Western Europe and on the global communications market
Telecommunications Business Unit – offices worldwide • Global Headquarters in Krakow, Poland • European headquartersin Dresden, Germany • Sales offices in Brussels, Lille, Frankfurt, Vilnus, Moscow, Lviv and Kyiv • Middle East subsidiary monitors activities in the developing markets • Activity in the Americas • Chicago – IT hub for North and South America • Panama – additional office serving Central and South America
Comarch as a global player • 40 global references on 4 continents • References include: • T-Mobile DE, AT– OSS Service Inventory • Telefónica O2, DE–OSS Service Monitoring • Vistream Materna Group, DESolution forMVNOs • Auchan Telecom,FR– Solution for MVNOs • Bouygues Telecom, FR– InterPartner Billing • 6GMOBILE (formerly BT InMO), NL– Innovative Communication Hub • Department of Information Services, Washington State – OSS • PTC / Era (T-Mobile Group), PL – Fault Management • Bite Group LT, LV– Convergent Billing, Customer Management, InterPartner Billing
Global expansion, 2008 • T-Mobile Germany and Austria project roll-out • Telefónica O2 Germany rollout of cooperation • Innovative E2E Billing/CRM solution for a company from the e-plus Group • End2End Billing/CRM solution for one of the major operator in the Benelux Region • Comarch licenses, delivery and consulting services for Vodafone D2
Brand Recognition • Gartner rates Comarch as “strong” in its “Business Support System Market Overview and Strategic Scorecard for Vendors, 2008” report • Gartner rates Comarch as “stable” in the “OSS Market Overview and Strategic Scorecard for Vendors, 2008” report
Market and technology development • Value-added delivery to the communications market • synergy of COTS product portfolio, managed services and global alliances • partner program • user group community • Enabler of innovative tools for All-IP World and NGN operators • Strong R&D investment in adoption of advanced technology • Innovative software and solutions based on industry standards • Mobile applications developed and tuned in an advanced research and development center • Contribution to the most advanced research projectsin business and technology interconnection • network sharing, self organizing networks, fiber technology performance, misuse detection, content distribution, customer experience management, network planning and self optimizing
COTS product portfolio • Flagship products and solutions include: • End2End Billing and Revenue Management • Customer Management & CRM • Network Management and Monitoring • Service Delivery Management • IT Management
The Comarch Difference • Providing advanced products and global solutions of NGOSS/NGSM for global carriers • MVNO/MVNE solutions for highly developed business and technological models, e.g. for the global retailer Auchan • Delivering complex infrastructures and software for WiFi, WiMAX, VoIP, NGTV and triple-play operators • Implementing convergent solutions for interconnect and wholesale businesses with voice and non-voice services support
The Comarch Difference • Specializing in advanced billing processes requiring high availability and performance, as well as in business analysis and related business process optimization • Preparing advanced Mobile UI for the largest mobile operators and mobile device providers • Carrying out innovative projects in cooperation with integrators and R&D units which require comprehensive and technical business analysis • Highest SLA parameters together with efficient TCOand business development costs
Industry Associations • GSM Associationwww.gsmworld.com • TM Forum (Forum) www.tmforum.org • ETISwww.etis.org • GSC Group www.gsc.com • Symbian Program www.symbian.com
More and more services depend heavily on applications,like content servers, LDAP servers or even the OS installed on their equipment. These applications often generate more errors than the hardware used in the network. The end-customers only care if the service is working properlyand they will change the provider if it doesn’t. Increasing amounts of CSPs useguarantees of quality and availability of the service as a differentiator of their offerings. Every day brings new service requirements and demands - only tools allowing for flexible service modeling and including applications in management can deal with the complexity of the service offer.