COMMUNICATIONS & EXCELLENCE TO SUCCESS

1. COMMUNICATIONS &EXCELLENCE TO SUCCESS Keynote Presentation By NK Goyal, President CMAI Chairman Emeritus, TEMA. Vice Chairman ITU APT Chairman, ITPS Dubai Member, Governing Board Telecom Equipment and Services Export Promotion Council (Govt. of India) at VSBM 31st August, 2012 www.cmai.asia, www.cmaievents.com

2. FIRST REACTION • Who this Goyal is? • I experienced in several years in field knows best what I have to do? What this man can told us? • Lots of information available on net and books. There is hardly anything this man can told us? • If this man knows why does not excel in his field? Why interfering in our work?

3. MY PERSONAL VIEW • Can I say WORLD IS A CONFUSED PLACE TODAY • Systems, definitions we are made to follow now were created 250 years before. • Economy, Education, Love, Friendship, Teacher, Student, Bank, Democracy, Politics, Society, Univ.. ..are not same • Aspirations we have, times we are living, the way we live, the way we do things, Needs we have implicit and explicit……..all are changing. • Making information available and Communication are two different things • Time to move on. DO not cling to things which should work, but do not

4. Basic Fundamentals? • One of most difficult things in the world for every human being to achieve, yet looks most easy, we all do it every day every moment, right from birth till death, even doing right now and we all think we do it wonderfully well. Communicate……Arjun/Krishna….accident storey……within family, lover beloved…. You are saying correct but not correct…I love you most in world… you cannot describe situation correctly…morning scene/birds,/flower blooming…not knowingly correctly what you are doing…purse fall… • You know what you know… you want to listen what you know

5. Basic….cont. • Past baggage ….reaction to Neta….why not father, son • Feelings of soul…words of this world…love one word for all type of loves • Knowledge.... Schools many….. much education but knowledge is decreasing • No patience to wait….temple prayers…office • When you refuse to change, you loose opportunity to expand/graduate.

6. Living Style • Raag/ Beraag/ Betraag…budha prostitute • Currency Note theory • Love…the most misunderstood word in world • Love actually is attachment/fear, • fear of boredom, • afraid to change, • afraid to commit…..do you love me….yes…would marry me...why change subject. • Love is finishing me for my lover

7. MIND • Super computer, highest thinkable storage, processing at world’s fastest speed…yet intelligent? • Habitual wavering…no rest • Negative talks, thoughts…. mind enjoy • Attention maximum one and half minute

8. NAVIGATION WAY TO HAPPINESS AND PEACE • Everybody wants to be happy and satisfied with all aspects of their life. Just ask yourself…are you happy? • Can you define what happiness is? • Happiness is the state of mind. We have become emotionally immature. Earlier society took lots of decisions… now stressful decisions to be made for selection from wide variety of all things...food, visits, study…video games. People needs so many things to be happy...desires have gone out of control. • It is not that if you achieve so and so, you would be happy. The happiness is always somewhere else is the thought each one of us thinks. • The fact is happiness is here and here itself. There is no need to achieve anything or go anywhere to get happiness. It is the state of mind one has.

9. Way to Happiness & peace...cont • Any of your action can not give me sorrow or pleasure?....spit on Bhudhha • I can be happy with rupee one and may not be happy with even one Billion as well. • You have only two choices to be happy...modify outer circumstances or change inner attitude. Mahatma…one who can accommodate anything-limitless.

10. Leading to ? • Unable to concentrate, relax or take things easy. That is major cause of unrest in world. • Lack of confidence and hope in future resulting in discontentment and restlessness

11. Ways of approaching problem • One which has no success • One which has a fair degree of success • How do we choose? • …..instinct, our teaching, experience. • …..knowledge ?

12. RELIGION & SOUL • Essence of all religions is one and the same. • The common objective is to achieve eternal bliss • Soul is the moving force and body with different organs carry different functions as desired by soul • This awareness definitely makes one realize that he is the master and what ever is done is under his control • Scientists and Psychiatrist do not accept Soul concept….. Do they negate for lack of evidence or to boost their Ego or fear of loosing earning

13. INTERNAL ENERGY • Energy like a bank…intake, safe store, no wastage and less consumption. • Ways for intake…… nourishment rich food, right way of food intake(1/4 empty, adequate liquid, no water during food, chewing, one type of food. guests, no junk food, no unnecessary spice, chutneys, sauces), good thoughts, connection to power house, temples, right breathing way( full air, abdomen side, oxygen rich air, pollution free air) • Exercises…even lightest • Safe storage….peace, no stress, good sleep • No wastage… • Cribbing….boss is bad, staff not good, environment not OK • Un useful thoughts…. films, cricket, getting involved in unnecessary works( fights on street, • explaining something to unconnected persons, TV shows, filmy magazines), • wastage through five senses, hands off dead matter, neutral effect in morning, • Less consumption…. Right energy for right job • Meditation…..break to body in night but to mind…peace, body self healing • Spirituality... it is attitude to talk, walk, do things.

14. Success in work • Team work…you alone can not do all work, need team • Give human touch…you employ a family not a machine… share concerns, birthday, illness in family, child education • Leadership….means giving directions, guidance, support, owning failures and credit for successes to the deserved ones. Never loose an opportunity to praise, never rush to condemn…even condemn with praise. • If you need to grow, let your staff grow to take higher/your responsibilities…never shy or fear. • Sharpening of tools …. Constant and regular…woodcutter storey Always finding ways to excel….new software, new or not known shortcuts, web sites, tools, jigs & fixtures, lessons from success stories, competitors plus points etc. Use information not only know! • Eagles eye on future….what is going to come, technological or product developments.

15. Success in work cont.. • Dedication & sincerity…work with heart...nurse/mother example • Believe it to be true, no wavering…morning wake up, weight loss • Perfection…may be small or big work…..i know the best but I am looking for opportunity for some important work…eg. Driving, even photocopy, fixing appointment, ordering food etc. • Goal focused…,arjun’s eye storey, morning walk & office going, way side disturbances (but what after reaching office….lost priorities? • Persistence….broken record eg. Whatever you do, you cannot defeat me? I never fail? Will go on trying ! Failure only when I stop trying. • Correct own working…..sandwich syndrome

16. Success…..cont. • Avoid cribbing….. for Government, nature, colleagues, superiors and all others! • Hurry to do something!....even hurry takes time. • Time management… plan, follow and only start is difficult….save second by second, minute by minute. • Top of Pyramid is alone, single, no space. You will have to leave some one on the way to reach top. • Something people are crying and you can do without it…..story of Cheel.

17. BE A GOOD HUMAN • Passionate towards living being….they all in this world for a cause, let them do. • Family attitude…pressure cooker in home…you cannot do without them…find out space, time ..smallest opportunity to share, start from smallest things…flower, bangle, bindi, cosmetics, vegetables, fruits and so on • Keep Good behavior intact…Scorpio storey • Smile…biggest answer to several problems… nature co exists

18. STRESS…the wonderful thing! • Stress…mental attitude one and everything….our hidden reaction to everything happening around. • Stress is must to do work and achieve things... Running after seeing tiger

19. Restlessness-Five Types • Restlessness in the environment. ….Negative energy, unpleasantness of place…… Mantras, Meditation, Singing, Dancing and…playing children !  • Restlessness of the body……..physical fatigue …Yoga Asanas, fasting, sleep • Restlessness of the mind……….mind habit permanent wandering and thoughts, chattering …..maybe also due to ambitions, desires ……meditation, dispassion – Vairagya • Restlessness of the emotions……..reaction to what somebody said…….. positive thinking, breathing exercises – Pranayam • Restlessness of the soul……. A deep longing for truth, for some higher sense in life, for the Divine, for God……Study, Vipasana, prayer and higher meditation

20. World and Five elements • The world consists of five elements i.e Earth(Mitti), Water (Pani), Air(Vayu), Fire(Agni) and Sky(Akash). • The world is a stage where human beings are actors of this drama of life. • Mind is a beautiful garden, which will give flowers and fruits as per our Karma. • Main points of repentance is as per Karma. Karma is a powerful weapon and one should be very careful and alert in using it in this drama. • Maya is also powerful and we are compelled to accept unwanted karmas.

21. Unlearn to Learn • Advanced learner’s Dictionary – Unlearn means to make an effort to forget your usual way of doing something so that you can learn a new and better way. • Unlearning means keeping mind free from unwanted information, deleting irrelevant data from memory and having free space in mind for future thinking.

22. What to learn? • Things which have lost their significance • Processes which have lost their credibility • Traditions which are time consuming and mostly based on orthodox • Technology which is no longer necessary, viable, needed or have became obsolete • Truths which has become propagandas • Knowledge which are not cost effective • Relationships which have become painful, time consuming or unprogressive

23. Never Give Up • I didn't even complete my University Education. -Bill Gates • In my childhood days, I stitched shoes. -Abraham Lincoln • I struggled academically throughout elementary school. -Ben Carson • I used 2 serve tea at a shop 2 support my football training. -Lionel Messi • I used 2 sleep on d floor in friend's rooms, returning Coke bottles for food money,getting weekly free meals at a local temple.- Steve Jobs • My teachers used 2 call me a failure. -Tony Blair • Chicken recipe rejected over a 1,000 times before KFC was founded at the age of 65 years -Col Sanders • First two car companies failed and left him broke. Yet Ford Motor Company was first to apply assembly line manufacturing for cars and becoming one of the three most famous and richest men in the world – Henry Ford • Rejected for engineer job at Toyota, started making scooters at home, sold to neighbors, founded Honda, the world's largest motorcycle manufacturer and one of the most profitable automakers – Soichiro Honda • Fired by an editor because, "he lacked imagination and had no original ideas." , first animation company went bankrupt , Financing for Disney World rejected hundred times, now . Revenue of U.S. $30 billion annually.- Walt Dianey

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