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Types of Lodging. Hotels. Hotels. Largest category of lodging Most subcategories Price Location Physical layout Markets. Luxury Hotels. Vary in Size They offer the most luxuries and amenities Health clubs Gourmet restaurants Limo services Sometimes located Downtown
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Types of Lodging Hotels
Hotels • Largest category of lodging • Most subcategories • Price • Location • Physical layout • Markets
Luxury Hotels • Vary in Size • They offer the most luxuries and amenities • Health clubs • Gourmet restaurants • Limo services • Sometimes located Downtown • Sometimes located in semi-remote, yet accessible areas (usually called resorts) • Luxury hotels often have 2-3 staff per guest • 250$-10,000$ • Marriot-Ritz Carlton
Boutique Hotels • Unique Design • Caters to a limited target market • Rates are not as high as luxury hotels • Guests are attracted by the hotels appeal and service • Less than 150 rooms • Located in trendy urban areas (downtown) • Example: Hampton Inn
Upscale Commercial Hotels • Serve business travellers and tourists • Lots of services such as business facilities and health clubs • 4-600$ a night • Usually located downtown and within easy reach of the city’s financial district • Huge hotels! 1000-2000 rooms • Example: The Delta Chelsea in Toronto
Midscale Commercial Hotels • Very large like upscale hotels • But a bit cheaper (150-300$ a night) • Less services because of the price sensitive market • Serves business travellers and families • Usually Located Downtown • Example: The Lord Nelson
Budget/Economy (motels) • Smaller 50-150 rooms • Target market: Short stay automobile traveller • Lower prices (50-150$ a night) due to less staff, simpler buildings and fewer services. • Usually located along major highways with easy access to fast food establishments • Example: Motel 6, super 8, the Wandlyn
Extended Stay Residential • Serve long-term guests. • Most business travellers stay longer (8-14 days). • Usually include convenience stores, dining facilities, and common areas for socializing. • Moderately priced (100-150$ a night) • Usually Located downtown or in the suburbs • Example: Pacific Palisades Hotel in Vancouver
Bed and Breakfast • Small properties found in Europe and North America. • Located near attractions. • Usually family owned and operated. • four or less rooms. • Shared washroom facilities with a full, hot breakfast. • Example: The Old Lantern Inn & Vineyard In Wolfville
Country Inns • larger versions of bed and breakfasts • usually having 5-25 rooms. • Property might be a converted house, a restored heritage home, a renovated train station, a barn, or even a lighthouse. • They appeal to guests looking for a unique lodging experience. • Example: Train Station Inn
Youth Hostels • Dorm-style living, (5-15 guests share a room) • Super cheap! Ranging from 2-50$ a night depending on location and type of room (dorm, private, semi private) • Basic services such as clean sheets, towels, and showers are provided for a modest fee. • There’s also a network of elder hostels for senior citizens. • Example: Halifax Backpackers Hostel
Capsule Hotels • Popular in Japan • They have regular sized rooms that have multiple capsules the size of twin beds • Each capsule has lighting and it’s own door. • These have common showers. • Located near train stations or business areas • A hotel might have from under 100 to over 600 capsules. • Example: Shinjuku Kuyakushomae Capsule Hotel - Tokyo
Price • Luxury hotels • Boutique hotels • Upscale commercial hotels • Midscale commercial hotels • Budget/economy • Extended stay residential • Bed and Breakfast • Country Inn • Capsule Hotel • Youth Hostel
Location • The Location of a hotel has a large affect on the price of the hotel and how may services that can be offered. • The closer the hotel is to the downtown core, and the more attractions that are easily accessible nearby, the higher the hotels price.
Physical Layout • Room configuration- Designed to meet a variety of consumer needs and demands. These are affected by where the property is located, which also affects the price. • All-suite hotels- Every room is a suite. Suites includes a living area, sleeping area, bathroom, and small kitchenette.
Markets • The market has diversified greatly in the last 100 years, and large companies often have several brand names of hotels offering different levels of service for a different price, to accommodate various target markets. (Marriott International)
Hotel Trivia! • Single • Twin • Double • Double-double • Penthouse suite • Continental breakfast • Full breakfast • Occupancy rate