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Range of Lodging Property Alternatives. O.H. 4.1. O.H. 4.2. Common Ways to Categorize Lodging Properties. O.H. 4.3. Range of Lodging Properties Classified by Guest-Room Rental Charges. O.H. 4.4. Lodging Industry Characteristics. Emphasis on safety, cleanliness, and service
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Range of Lodging Properties Classified by Guest-Room Rental Charges O.H. 4.4
Lodging Industry Characteristics • Emphasis on safety, cleanliness, and service • Inseparability of manufacture and sales • Perishability • Repetitiveness • Labor intensive O.H. 4.5
Mobil Rating System • A one-star hotel should be clean, comfortable, and well-maintained. • A two-star hotel offers the basic quality of a one-star property plus additional features, including a restaurant, swimming pool, and room service. • A three-star hotel is one offering a truly excellent lodging experience. • A four-star hotel is luxurious and characterized by attention to detail and the feeling that guest comfort and convenience are the priority concern. • A five-star property is an elite property that is ranked superior in every area of the rating system. O.H. 4.6
Organization of Hotel Functions O.H. 4.9