Office Program Business Support

1. Office Program Business Support Physical Plant Department

2. Why The Office Program Business Support Meetings Were Created? • PPD hired new employees for this position. • Long-term Office Support staff each did things in different ways. • This was difficult and confusing for new employees to understand PPD office procedures. • Meetings were created to form Standard Procedures.

3. Here is how our meetings started

4. Workwomen of Physical Plant

5. All jokes aside… here is how we really look at our meeting!

6. We wish to have all that food!.... Maybe Sal could provide the budget for that?

7. 2012 was the beginning of our meetings with Judy Martelle We developed standard payroll procedures

8. In 2013 – Steve Peary joined our Team • One of our first meetings, we brainstormed in order to find out who we are and what we do for this institution.

9. We also created a sloganfor our team. Thoughtful Helpful Effective Business Office Support Staff

10. We are:THE BOSS

11. “Individually we are one link, together we are a strong chain.” Photography by Chris Walker

12. Purpose of meetings: • Bring the Group Together • Cross Training • Consistent Procedures • Improve Skills and Communication

13. Process of our meetings: • Meet Once a Month for One Hour • Agenda • Facilitating and Note Taking • Locations

14. Accomplishments: • Standardized Payroll Procedures • PRQ – Purchase Requisitions • MMW Standard Forms • New Printers • Rave System • Smart Master Forms • Credit Card – Vendor Numbers

15. Work in Progress: • Credit Cards (Scan) • THE B.O.S.S. back up • Training Opportunities • FAMIS Procedures • Work Order Descriptions • Close Work Orders

16. Meet THE BOSS Team

17. Lori Bergevin UVM Employee: 28 YearsGrounds: 8 Years

18. Veronica MetivierUVM Employee: 28 YearsSouth, Project & Life Safety Zone: 5 Years

19. Mary ElliottUVM Employee: 24 YearsUtility Zone: 18 Years

20. Mary Ann BurlingameUVM Employee: 24 YearsMedplex at Given & Davis Zone: 8 Years

21. Jane RafteryUVM Employee: 14 YearsMaterial Management (MMW): 8 Years

22. Jodi BarrowsUVM Employee: 12 YearsService Operations (SOS): 12 Years

23. Monica LafayetteUVM Employee: 12 YearsTrinity Zone: 5 Years

24. Karen LemireUVM Employee: 10 YearsFinancial Operations: 10 Years

25. Tammy DuncanUVM Employee: 7 YearsService Operations (SOS): 7 Years

26. Mary Cannizaro-BartonUVM Employee: 6 YearsFinancial Operations: 6 Years

27. Lisa BoveUVM Employee: 4 YearsDavis Zone: 2 YearsInterim at Material Management (MMW) currently

28. Michele GuyetteUVM Employee: 2 YearsTraining & Compliance Office (TCO): 2 Years

29. What THE BOSS team has to say about our meetings: • “The one thing I enjoy about our meetings is a chance to learn something that other areas are responsible for, which in turn that may help me with my job.” • “Sharing software technical tips.” • “I enjoy collaborating with my coworkers.” • “I have learned people can learn from each other, can come up with new ideas and communicate with each other.” • “Main streaming the office support procedures.” • “Sharing information/knowledge.” • “I like seeing what other coworkers do and how they do it. For example, I don't do anything in FAMIS with crafts and it is interesting to listen and learn about how this is used.” • “Learning time saving tools.”