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Culture & Libraries. Kristy Kemper Hodge Emporia state University. Culture is…. “ Belief systems & value orientations that influence customs, norms, practices, and social institutions” - APA Guidelines. Related Terms. Race Ethnicity Multiculturalism and Diversity.
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Culture & Libraries Kristy Kemper Hodge Emporia state University
Culture is… “Belief systems & value orientations that influence customs, norms, practices, and social institutions” - APA Guidelines
Related Terms Race Ethnicity Multiculturalism and Diversity
Cultural Characteristics • Identity: • Individual • Collective • Context: • High context • Low context
So What? • “For any service to be effective, it must relate to the needs and expectations of those who use it.” • Wilson (2000)
Cultural Competence • The ability to… • Recognize one’s own culture • Respect diverse cultures • Work effectively in cross-cultural situations • Customize services based on cultural understanding • Overall (2009)
Cultural Psychology • Traditional Model • General and Cross-Cultural Psychology • Cultural Psychology Model • Overall (2009)
Culturally Competent Librarians • Library & Information Science Model • Cognitive Domain • Interpersonal Domain • Environmental Domain • Overall (2009)
Cognitive Domain • Actions exemplify how people: • Make meaning • Think • Reflect and • Feel about the world • Overall (2009)
Cognitive Domain, cont’d • Cultural Self-Awareness • Building Cultural Knowledge • Overall (2009)
Activity Who Am I Worksheet
Interpersonal Domain • How people: • Behave toward one another • Communicate within social contexts • Overall (2009)
Interpersonal Domain, cont’d • Building Cultural Appreciation • Ethic of Caring • Personal Cultural Interaction • Reflecting on Values • Overall (2009)
Environmental Domain • Elements of: • Surroundings • Conditions and • Settings in which people live • Overall (2009)
Environmental Domain,cont’d • Environmental Barriers • Information Environment • Library Atmosphere • Overall (2009)
Intercultural Leadership • Intercultural Leader Qualities • Knowledge • Vision • Successful relationships • Allard, Mehra, Qayyum (2007)
Intercultural Leader • Abilities: • Reflection • Expansion • Promotion • Allocation • Partnership • Assessment • Allard, Mehra, Qayyum (2007)
Intercultural Leaders “Consider all forms of diversity based on race, ethnicity, gender, sex, sexual orientation, age, disabilities, income, geography, skills, religion, national origins…
…while evaluating the library as a place to represent the needs of all kinds of people.” - Allard, Mehra, Qayyum (2007)
Discussion Who am I and what do I bring to the library and information sciences?
References Allard, Suzie, Mehra, Bharat, Qayyum, M. Asim. (2007). Intercultural Leadership Toolkit for Librarians: Building Awareness to Effectively Serve Diverse Multicultural Populations. Education Libraries, 30(1), 5-12. Overall, Patricia Montiel. (2009). Cultural Competence: A Conceptual Framework for Library and Information Science Professionals. The Library Quarterly, 79, 175-204. Rios-Balderrama, Sandra. (2006). The Role of Cultural Competence in Creating a New Mainstream. Colorado Libraries, 32(4), 3-8. Wilson, Myoung C. (2000). Evolution or Entropy? Changing Reference/User Culture and the Future of Reference Librarians. Reference and User Services Quarterly, 39(4), 387-390.