InSAI

1. InSAI American Student Achievement Institute GROUP DEVELOPMENT

2. American Student Achievement Institute FORMING • Desire to be accepted • Controversy avoided • Serious issues & feelings avoided • Focus on organizational structure • People gathering impressions about: - each other - the task • Not much “real” work gets done

3. American Student Achievement Institute STORMING • Important issues start to be addressed • Confrontations about: - task - roles and responsibilities • Conflict may be suppressed (culture) • Some may feel uncomfortable • Energy focused on conflicts

4. American Student Achievement Institute NORMING • Group rules established • Group task(s) clear • Group members appreciate each other • Group members willing to listen to each other • Willingness to change pre-conceived notions • Fear that change will force group back to the “storming” stage

5. American Student Achievement Institute PERFORMING • Trust high • Independent activity • Group identify, loyalty, & morale high • Comfort high • Roles change seamlessly according to task • Energy focused on the task(s)

6. American Student Achievement Institute ADJOURNING • Task completed • Group adjourns • Sadness • “Deforming and Mourning” InSAI: VISION NEVER REACHED TASK NEVER COMPLETED

7. InSAI American Student Achievement Institute CONFLICT MANAGEMENT MOVING THROUGH STORMING

8. American Student Achievement Institute CAUSE OF CONFLICT • Glitch in the communication process SOLUTION: Structured Communication Outline

9. American Student Achievement Institute STEP 1 • Agree to solve the problem

10. American Student Achievement Institute STEP 2 • Both sides of the story 1. Each person talks: Problem: I feel . . . when . . . Goal: I want . . . because . . . 2. Check for understanding: Problem: You feel . . . When . . . Goal: You want . . . Because . . .

11. American Student Achievement Institute STEP 3 • Create solutions BRAINSTORM Person 1: My ideas to help the problem: 2 things I could do 2 other things Person 2: My ideas to help the problem: 2 things I could do 2 other things

12. American Student Achievement Institute STEP 4 • Decide on a plan Look for a win-win Make sure both people agree to the plan

13. The Steering Team Promise

14. InSAI American Student Achievement Institute GROUP DEVELOPMENT

15. American Student Achievement Institute BRUCE W. TUCKMAN • Educational psychologist (Princeton) • 1965 Developmental Sequence in Small Groups Four stages • 1977 Stages of Small Group Development Fifth stage • FORMING – STORMING – NORMING – PERFORMING – ADJOURNING Tuckman, B. (1965) Developmental Sequence in Small Groups. Psychological Bulletin, 63, 384-399. Tuckman, B. & Jensen, M. (1977) Stages of Small Group Development. Group and Organizational Studies, 2, 419-427.