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Instructional and Information Technology Services. The Technology Refresh Program. Overview. History Logic of 3 Year Refresh Cycle Financial Issues The Future Conclusion Questions. History. Campus commitment to technology. 1994 –Campus needed a Plan. Maximize purchase by financing
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Instructional and Information Technology Services The Technology Refresh Program
Overview • History • Logic of 3 Year Refresh Cycle • Financial Issues • The Future • Conclusion • Questions
History • Campus commitment to technology. • 1994 –Campus needed a Plan. • Maximize purchase by financing • 2002/03 – There are now 1626 systems on program. • Plus a plan to upgrade other student labs.
Refresh Computers • ***1995 – 1997 are estimates within categories but totals are accurate
Technical Optimum – 2 Year • The whole campus on a similar platform. • Computers less expensive. There are disadvantages….. • Not enough staff, very disruptive to users. • Department purchases of peripherals/software would be outdated to quickly.
4 Year Refresh • The advantage -implementation costs low • Surprisingly, the annualized cost of computers higher. • Maintenance is higher or impossible. • Securing older systems difficult. Mac computers are impossible. • IITS support costs would increase. • New peripheral problems in fourth year.
3 Years- The best compromise • Laptops cannot make 4 years. • Easier to judge system specifications. • No need to pay a premium for a system. • Average cost per year not much different for three year cycle. • Systems maintainable for entire cycle. • Gives IITS flexibility to help campus community.
$1250 System Lower end CPU Low end 17” CRT Limited Ram (slow) No Zip drive Standard CD Low end graphics $2300 System $230 – CPU/Firmware upgrade $360 17” Flat Panel $120 256 MB Ram $115 Zip Drive $130 DVD/CD-RW $70 Upgraded Graphics PC Computer Cost –Why $2300?
Details of Refresh Purchase • There are a total of approximately $1,100,000 in loan obligations over a 3 year term. • Why not pay cash? It took three years to fully fund the program. • Adding a system costs $1320 per year. • IITS refreshes on average about 1/3 of the campus each year.
Refresh Fiscal Issues • Apple systems approx. 30% more cost. • More Laptops and cost 25% more. • Both Apple and laptops systems are also very expensive to maintain. • Flat Panels more expensive but save energy and space
Annual Refresh Cost – Why $1320 • $700-1100 Computer • $80 Software • $13 Printing • $54 Servers • $78 Networking • $15 Security • $79 Handling/Installation/Training • $21 Spares
Financial Details • Faculty systems average $1370 per year • Staff Systems Average $1145 per year • Student Systems average $959 per year • Auxiliary systems average $1230 per year.
The Future • The Good News: • Cost of computers continue to fall. • TII should reduce network refresh costs. • The Bad News: • Security Costs going up. • Microsoft software pricing will rise next year. • Server support is going up (Disk utilization growing more than 50% per year). • Mac and Laptop support twice desktop support. • Conclusion: Overall costs should remain stable.
Conclusion • 2 or 4 Year Refresh Cycles are not reasonable options. • IITS keeps campus desktops systems secure, reliable and software current. • Organized and planned program minimizes budget surprises. • Labor costs kept to a minimum. • Maximizes teaching and learning experiences for Faculty and Students.