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Candidate: Anastasia Kuusk Supervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup

Candidate: Anastasia Kuusk Supervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup. CONVERGING INFORMATION AND OPERATIONAL TECHNOLOGIES. WHAT IS IT & OT?. Source: Gartner, 2008. What we know What we do not know. BACKGROUND.

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Candidate: Anastasia Kuusk Supervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup

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  1. Candidate: Anastasia KuuskSupervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup CONVERGING INFORMATION AND OPERATIONAL TECHNOLOGIES

  2. WHAT IS IT & OT? Source: Gartner, 2008 What we know What we do not know

  3. BACKGROUND Engineering Asset Management Evolved into holistic asset care Gartner 2006 OT defined IT & OT are converging Gartner 2012 Three stages to converged maturity Who responsible or the authority – Engineering or IT?

  4. CONCEPT Convergence Alignment InformationTechnology OperationalTechnology Integration Source: Gartner, 2012

  5. IT & OT ISSUES

  6. CONVERGENCE DRIVERS

  7. CRITICAL SUCCESS FACTORS

  8. RESEARCH GAPS ORGANISATIONS WHEN& IT OR ENGINEERING? WHEN& IT OR ENGINEERING? VENDORS

  9. METHODOLOGY Delphi rounds/Survey Undertaking now Case study 2+ New Year Completion 2 years to completion

  10. KEY RESEARCH QUESTIONS Delphi questions round 1 Why are organisations converging, aligning and integrating OT and IT to enhance EAM performance? What are the business drivers? How are organisations converging, aligning and integrating OT and IT to enhance EAM performance? What does successful convergence, alignment and standards based integration look like? What situations are IT best suited to be responsible for the integrated environment? What situations are Engineering best suited to be responsible for the integrated environment? How do organisations start convergence, alignment and integration? Who makes the key decisions? What defines when organisations move from one level to the next What are the criteria for measuring OT & IT convergence, alignment and standards based integration? How can information governance facilitate converging OT and IT? What are the technology, organisation and people critical success factors for converging, aligning and integrating OT and IT? What situations are IT best suited to be the authority for the integrated environment? What situations are Engineering best suited to be the authority for the integrated environment? • WHAT IS OT? • ARE PHASES VENDOR OR ORGANISATION SPECIFIC?

  11. CONTRIBUTIONS Identify when organisations converge, align and integrate Identify situations when Engineering or IT responsible Information Governance framework to facilitate convergence Gartner concept validation – role of vendors

  12. Anastasia Govan KuuskPhone 0428836405Adelaideanastasia.kuusk@unisa.edu.au

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