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Workshop on Monitoring and Benchmarking of QoS and QoE of Multimedia services in Mobile Networks

This workshop provides an overview of global standards for monitoring and benchmarking the quality of service and quality of experience of multimedia services in mobile networks, with a focus on ITU-T recommendations. The workshop will take place in Buenos Aires, Argentina on 24-25 July 2014.

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Workshop on Monitoring and Benchmarking of QoS and QoE of Multimedia services in Mobile Networks

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  1. Workshop on “Monitoring and Benchmarking of Quality of Service (QoS) and Quality of Experience (QoE) of Multimedia services in Mobile Networks” • (Buenos Aires, Argentina, 24-25 July 2014) ITU-T overviewGlobal standards by consensus Hiroshi OTA Study Group Engineer, ITU/TSB hiroshi.ota@itu.int

  2. ITU: UN Agency for ICTs

  3. ITU : enabling communication since 1865 18652015

  4. ITU: a unique Membership • 193 Member States and regulatory bodies 750+ companies Business associations International organizations NGOs 64 Universities and Research Establishments

  5. Leading Private Sector Members

  6. ITU’S network of academia members 64 universities (46 ITU-T) in40 countries

  7. Academia members Rights Benefits • WorkingwithMember States and regulatory bodies from all around the world • Meeting key players in the ICT industry • Partner with the mostinnovativeresearch institutes and universities • Access to all ITU-T Study Groups • Submitcontributions • Leading positions: rapporteur or editor • Unlimited participation of delegates

  8. ITU is international organization with an established global presence ITU 5 Elected Officials 760 Staff from 80 Countries 6 UN Official Languages: Arabic, Chinese, English, French, Russian, Spanish HeadquartersinGeneva with Liaison Office in New York Regional offices in Addis Ababa, Bangkok, Brasilia, Cairo Area offices in Bridgetown, Dakar, Harare, Jakarta, Moscow, Santiago, Tegucigalpa, Yaoundé

  9. ITU’s 3 Sectors: Standards, Radiocommunications and Development ITU-T Standardization ITU-D Development ITU-R Radiocommunication

  10. ITU-T’s strategic goals • To develop interoperable, non-discriminatory international standards (ITU-T Recommendations) • To assist in bridging the standardization gap between developed and developing countries • To extend and facilitate international cooperation among international, regional and national standardization bodies Malcolm Johnson TSB Director

  11. Bridging the Standardization Gap (BSG) • BSG is one of the three strategic goals of ITU-T • The gap is defined as the disparities in the ability of developing countries, relative to developed ones, to access, implement, contribute to and influence international ICT standards, specifically ITU‐T Recommendations. • Bridging the standardization gap: PP Res 123, WTSA Res 44 and WTDC Res 47 • Details will be provided in the following presentation

  12. ITU-T collaborates with standards organizations to avoid overlap 40+ formal partnerships

  13. ITU-T workareas

  14. ITU-T StudyGroups SG2 Operational aspects SG3 Economic and policy issues SG5 Environment and climate change SG9 Broadband cable and TV SG11 Protocols and test specifications SG12 Performance, QoS and QoE SG13 Future networks SG15 Transport, access and home SG16 Multimedia SG17 Security

  15. Some hot topics from each Study Group

  16. Numbering Resources • ITU-T Recommendation E.164 • “International public telecommunication numbering plan” SG2 Argentina +54 Current Issues: • Misuse/misappropriation of numbers (WTSA Resolution 61) • CPND, CLI and OI (WTSA Res. 65) • character input methods for various ICT devices • New application of E.212 • Telecom Finance • Telecommunication Management

  17. HumanFactors, usability and accessibility for personswithdisabilities SG2 • Human Factors and ICT accessibility for persons with disabilities • Question 4/2 “Human Factors related issues for the improvement of the quality of life through international telecommunications” • Usability for all, persons who may or may not have disability. • Joint Coordination Activity for Accessibility and Human Factors:raises awareness and contributes to better collaboration and cooperation among Study Groups

  18. ITU’s most famous accessibility standard • ITU-T E.161 (2001): “Bump” on key “5” • “To assist blind and visually impaired people… and others to facilitate dialing under low light conditions” SG2

  19. Tariff and Accounting • Current Issues: • International Internet connectivity (IIC) • International Mobile Roaming • Alternative Calling Procedures • Dispute Resolution • Economics of Transition to IPv6 SG3 Photo by Steve Schroeder, CC BY-NC 2.0

  20. ICTs, the Environment and Climate Change SG5 • Electromagnetic compatibility and electromagnetic effects • ICTs and climate change (including, inter alia, e-waste, energy efficiency, climate change adaptation and mitigation)

  21. SG5 • E-waste is the fastest growing waste stream 67 million metric tons of electrical and electronic equipment put in the market 53 million metric tons e-waste disposed of worldwide For every 1 million cell phones that are recycled, 16 tons of copper, 350 kilos of silver, 34 kilos of gold and 15 kilos of palladium can be recovered. Source: United Nations University and United States Environmental Protection Agency

  22. One adapter size fits all SG5 Saves 82,000 tons of e-waste per year Saves at least 13.6 million tonnes of CO2 emissions annually

  23. Recycling Rare Metals in ICT Products SG5 20 Rare Metals in a mobile phone 1 ton gold ore  5 grams 1 ton of used mobile phones  400 grams

  24. SG5 For example, applying best practices to cooling could reduce the energy consumption of a typical data centreby more than 50%. Best Practices for Green Data Centres • Best practices related to optimum design and construction; • Efficient use and management of data centres, taking into account both power and cooling equipment.

  25. SG5 Common set of methodologies for the environmental impact assessment of ICT • Without, it will be impossible to provide meaningful comparisons • Helps to establish the business case to go green Developed in cooperation with UNFCCC Secretariat, EC and over 40 other organizations etc.. 4 Recommendations published - available on the ITU-T website: L.1400 Overview and general principles L.1410 Environmental impact of ICT goods, networks and services L.1420 Environmental impact of ICT in organizations L.1430 Environmental impact of ICT projects 2 Recommendations under preparation: L.1440 Environmental impact of ICT in cities (consent expected in 2014) L.1450 Environmental impact of ICT in countries (consent expected in 2015)

  26. Television and integrated broadband cable networks • Telecommunication systems for broadcasting of television and sound programs (e.g., IPTV) • Use of CATV networks to provide interactive video services, telephone and data services, including Internet access (e.g. cable modems, set top boxes, APIs) • Quality assessment of video and multimedia over cable networks (IRG AVQA launched in December 2013, jointly managed by SG9, SG12 and ITU-R SG6) • Transmission of Large Screen Digital Imagery (LSDI and new services such as 3DTV and Ultra High Definition TV) • Conditional Access (e.g. protection of subscription services etc.) • Smart Cable Television (FG on Smart Cable TV successfully concluded in December 2013) SG9

  27. Signalling requirements, protocols and Test specifications Lead Study Group on: • signallingand protocols • machine-to-machine (M2M) signalling and protocol • test specifications, conformance and interoperability testing Parent Study Group for • FG M2M service layer • JCA on Conformance and Interoperability testing Research area: • Signaling protocols and test specifications for IP-based networks, NGN, M2M, IoT, Cloud Computing, Smart Grid, SDN SG11

  28. Internet of Things Miniaturization and cost per unit SG11 Time “The Internet of Things” (ITU, 2005) www.itu.int/internetofthings

  29. Performance, QoS and QoE SG12 • Lead study group on • Quality of service and quality of experience • Driver distraction and voice aspects of car communications • QoSand QoEfor the full spectrum of terminals, networks and services ranging from speech over fixed circuit-based networks to multimedia applications over networks that are mobile and packet based • Operational aspects of QoSand QoE,the end-to-end quality aspects of interoperability, and the development of multimedia quality assessment methodologies, both subjective and objective • Next SG12 meeting: 2-11 September 2014, Geneva, Switzerland • Hot topics and details will be given in the next presentation

  30. Future networks including cloud computing, mobile and next-generation networks SG13 • Lead study group on • Future networks • Mobility management and NGN • Cloud computing • Software-Defined Networking (SDN) • Output from SG13 includes • Y.3001 (05/2011) “Future networks: Objectives and design goals” • Y.2001  (12/2004) “General overview of NGN” with its revised functional architecture Y.2012 (04/2010) “Functional requirements and architecture of next generation networks” • Y.3501(05/2013) “Cloud computing framework and high-level requirements” • Y.2060 (06/2012) “Overview of the Internet of things” and Y.3300 (06/2014) “Framework of Software-Defined Networking”

  31. ITU-T Cloud Computing • From own to lease • Growth opportunity for Telcos • Security, Audit, and Privacy • Inter-Cloud • Load sharing • Disaster recovery SG13 The Economist, Oct 2009

  32. Cloud Computing SG13

  33. ITU Internet Broadband Access &Transport Standards • Access: • ADSL: ITU-T G.992.x • FTTX: • XGPON (10G) ITU-T G.987.x • NG-PON2 (40G) ITU-T G.989.x • Bendable fibers: ITU-T G.657 • G.fast: ITU-T G.9700, G.9701 • Optical Transport: • Beyond 100G bit/s • Ethernet/MPLS-TP for operators • Synchronization for packet SG15

  34. Smart Grid Communication SG15 • ITU-T G.9901 (04/2014): Narrow-band OFDM power line communication transceivers - Power spectral density (PSD) specification. • ITU-T G.9902 (G.hnem) (10/2012): Narrow-band OFDM power line communication transceivers – G.hnemCenelec A, B, CD, and FCC. • ITU-T G.9903 (G3-PLC) (02/2014): Narrow-band OFDM power line communication transceivers – G3-PLC Cenelec A, B, FCC and ARIB bandplan. • ITU-T G.9904 (PRIME) (10/2012): Narrow-band OFDM power line communication transceivers – PRIME Cenelec A. • ITU-T G.9905 (08/2013): Centralized metric-based source routing

  35. Multimedia • Advanced video coding: ITU-T H.264 • Used to compress billions of clips on YouTube, but also high-definition content on Blu-ray Discs • High Efficiency Video Coding: ITU-T H.265 • Joint Collaborative Team on Video Coding (ITU-T, ISO/IEC); reduces H.264 data rate by 50% SG16

  36. IPTV SG16 • ITU-T suite of IPTV standards discussed  – global & open standards, end to end solution • ITU organized interoperability testing and/or showcasing events in Geneva, Singapore, India, Brazil, United Arab Emirates since 2010 • Demo organized at several ITU events • ITU IPTV Application Challenges uncovered innovative apps from worldwide • ITU IPTV IPv6 Global Testbed connects sites worldwide (http://www.itu.int/en/ITU-T/C-I/interop/I3GT/Pages/default.aspx )

  37. Multimedia and Accessibility for personswithdisabilities SG16 • SG16 - lead study group on telecommunication/ICT accessibility for persons with disabilities. • Question Q26/16 is the group specifically designated to deal with Accessibility to Multimedia Systems and Services for persons with disabilities. • responsible for developing (or assisting in the development of) multimedia technical standards addressing accessibility needs of persons with disabilities • It also reviews accessibility features included in telecom standards developed in other Study Groups • Other groups of experts under SG16: Focus Group on Audiovisual Media Accessibility (FG AVA)successfully concluded in October 2013

  38. Conformance and Interoperability • One of ITU-T’s strategic objective is to produce non-discriminatory, international interoperable standard • Conformity to ITU standards significantly increase the probability of interoperability of tested equipment, services and systems • To ensure their interoperability, products from different vendors should undergo conformity testing to standards: • ITU-T conformity database: voluntary, informative showcasing of products conformant to ITU-T Recommendations

  39. ITU Interop Events • ITU IPTV Interop testing and/or showcasing events • G.hn Interop test event • APT/ITU joint Interop events on NGN and IPTV • E-health Interop showcasing events • Performance assessment of vehicle-mounted mobile phones in conjunction with Hands-free Terminals (Geneva, 12-16 May 2014, http://www.itu.int/en/ITU-T/C-I/Pages/test_event_Feb14.aspx )

  40. Cybersecurity & Identity SG17 The Economist, July 2010 • Strengthen the confidence and security in the use of ICTs • Strengthen cybersecurity and combat cyber threats • Identity Management • ITU X.509 compliant services • Child Online Protection • CAP (Common Alerting Protocol) V.1.2 – X.1303 bis

  41. ITU-T Focus Groups (FG) Quick development of specifications in chosen areas Addressing industry needs Participation is open

  42. ITU-T Focus Groups • Aviation Applications of Cloud Computing for Flight Data Monitoring • Digital Financial Services • Bridging the Gap: from Innovation to Standards • Smart Sustainable Cities • Smart Water Management • Disaster Relief Systems, Network Resilience and Recovery (concluded 06/2014) • M2M Service Layer (concluded 12/2013)

  43. ITU-T Output • 3500 ITU-T Recommendations available in PDF for free download • ITU Workshops • Technical papers • Technology Watch Reports • ITU Kaleidoscope Academic Conferences

  44. TechWatch Reports identify ICT hot topics • Output contributed to creation of new Focus Groups, Study Group Questions, workshops, discussions, etc. • Widely recognized inside and outside ITU TechWatchto publishyourresearch http://itu.int/techwatch

  45. Climate Change Reports:Identifying standards and policy needs http://itu.int/climatechange/publications.html

  46. ITU Kaleidoscope academic conferences • International events bringing academia, governments, and industry together • Brainstorming on future ICT networks and services • Rigorous, double-blind, peer-review process • Top 3 papers win prize money totaling USD$ 10,000

  47. ITU Kaleidoscope 2014Saint-Petersburg, Russian Federation3-5 June 2014 • 34 accepted papers (out of 98 submitted) were presented at the conference, published in the conference proceedings & in IEEE Xplore, and considered for publication in a special edition of IEEE Communication Magazine • Welcome scientific speech of Nobel Prize Winner Academician Z. Alferov • 3 Keynote Speakers • 3 Invited Papers • 2 Special Sessions • 2 Side events on Education about Standardization … featuring Kaleidoscope 2013 held in Japan

  48. TSB Director’s Ad hoc Group on Education about Standardization (1/2) • The need to address international ICT standardization in academic curricula is vital for the students of today, as they will become the experts driving the standardization processes of tomorrow. • It aims to investigate academia’s approach toward ICT standardization, with a view to increasing the significance assigned to the subject in academic curricula. Last meeting: back to back with ITU Kaleidoscope 2014 http://itu.int/go/standardseducation • Workshops on Education about Standardization are organized jointly with academia and relevant institutions interested in collaborating with ITU-T to advance standards education worldwide.

  49. TSB Director’s Ad hoc Group on Education about Standardization (2/2) • Secretariat Mailbox: tsbstdsedu@itu.int • Mailing list: standardsedu@lists.itu.int How to subscribe to the mailing list: • An account is needed… • Members: use a TIES account (members-only) • For creating/managing TIES accounts, see http://itu.int/TIES/ • Non-members: create or use a Guest account • For instruction on creating a Guest account, see http://itu.int/ITU-T/edh/faqs-guest.html • Once you have a TIES or Guest account, you can subscribe to the mailing list using the ITU-T Electronic Registration and Subscription Service: • http://itu.int/ITU-T/services

  50. Accessibility and ITU-T standardization 1/2 • Information handling capability varies for all ICT users • Everyone can benefit from accessibility standards • ITU-T’s accessibility work ensures that all newly developed standards contain the necessary elements to make services and features usable for people with as broad range of capabilities as possible • Standards should also describe suitable methods of media delivery for people with disabilities, and are therefore essential for the provision of services accessible for all

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