Administration tool for Windows Version 9

1. guide for the Business Everywhere user Administration tool for Windows Version 9

2. Contents • Introduction • Recommended configuration • Tool installation and start-up • Configure your connection kit • Save a configuration profile • Load a configuration profile • Generate your personalised kit • Silent installation of the kit • Migration from previous version (v8) to v9 • Silent upgrade • Silent uninstall of the kit • Deployment for 3G+ equipped laptops

3. 1. Introduction The Business Everywhere administration tool allows you to personalise your company’s connection kit to control staff and budgets. It gives you: • one-click intranet access • controlled internet access • seamless integration with WiFi • personalisation • tariff usage alerts The whole package is ‘MSI compliant’, letting you use your own tools to deploy the software – quickly, silently and most important of all, remotely.

4. 2. Recommended configuration Your computer should have the following features • Operating system: • 32-bit Windows XP (SP3) • 32-bit or 64-bit Windows Vista (SP1 and SP2) • 32-bit and 64-bit versions of Windows 7 • Microsoft .NET 2.0 Framework or better • Internet Browser • 1 GHz Processor • 40 MB available space on hard drive

5. 3. Tool installation and start-up To install the Business Everywhere administration tool, please launch the «BusinessEverywhereAdministrationTool.exe» installation program. • Follow the on-screen instructions to install the Business Everywhere administration tool • The Business Everywhere administration tool contains all the files needed to generate a personalised kit • No additional download is necessary • When a new version of the Business Everywhere kit is available you must use the new Business Everywhere administration tool related to this version of the kit • To replace an old version of the Business Everywhere administration tool you must uninstall this old version and then install the new version • Once installed, you can launch the Business Everywhere administration tool by using the Start>Programs>Business Everywhere administration tool menu

6. 4. Configure your connection kit • Once the application has been started, the files required for the creation of a kit are first loaded into the memory, then the configuration screen will appear • The settings which may be configured are grouped by category • The menu on the left provides direct access to each category of settings

7. 4.1 Kit type 3G+ / Wi-Fi Configuration : • Select “3G+ / Orange wifi access + Orange wifi access partners” when opting to display the mobile broadband networks as well as Orange and partner Wi-Fi networks in the kit • Select “3G+ / Orange wifi access” when choosing the network to display the mobile broadband networks as well as Orange Wi-Fi networks in the kit • Select “3G+ Only” when choosing the network to display only the mobile broadband networks

8. 4.1 Kit type Connection type • Select “Internet” to create a kit without connection to the intranet through the kit • Select “Internet and intranet” to activate the internetconnection as well as the intranet connection, incorporating a Data VPN solution and/or private VPN client • Select “Intranet” to activate only the intranet connection, incorporating a Data VPN solution and/or VPN client. • If you selected either “Internet and intranet” or “Intranet“ options, the Secured Networks category becomes available so that you can configure your company network(s)

9. 4.2 Support window The support window shows how you can contact your customer service. This window also resents your MSISDN details, which your Orange contact person will ask for. The Business Everywhere administration tool allowsyou to modify all of this information by using a rich text editor.

10. 4.3 Secured networks Intranet profiles • Create several intranet profiles using the “+” tab to configure connections to several corporate networks through Virtual Private Networks or dedicated APN • Each intranet profile has a name, which will be displayed in the connection kit main window when connected to that network • Duplicate or delete an intranet profile using the “Duplicate ” or the “Delete” button

11. 4.3 Secured networks Command lines for the public Virtual Private Network (VPN) • Activate and setup a VPN connection available for each network (3G+, Wi-Fi) , using the Public VPN group of the intranet profile tab • Choose the script or executable file necessary for VPN connection start-up. If necessary, add the arguments required to execute it • The same applies for the script to stop the VPN connection

12. 4.3 Secured networks On a kit set up with “Internet and intranet” and the secured network information, the user has the option to switch from the Internet to Intranet and vice versa. Example: • Start up the VPN on the existing Internet connection to switch to Intranet connection • Stop the VPN on Intranet connection to switch to the Internet Select internet Surf Switch to intranet Select an intranet profile Surf Swtich to Internet

13. 4.3 Secured networks The Intranet target allows the kit to determine whether the PC has access to the Intranet. This is an optional setting and may be activated by using the Intranet target group of the intranet profile tab It is possible to monitor the Intranet connection either byusing a ping on an IP address (IPv4 format), or resolving a URL on the corporate DNS server. Pleasechoose a target only accessiblethrough the Intranet If you choose not to activatethis function by un-checking“Intranet target” , the connection kit will not be able to display preciseinformation on the status of the connection to the corporate network (the “VPN launched” connection status will be displayed) You can also choose to split the number of ping or DNS test requests across several IP or URL addresses by generating different kit configurations Intranet target

14. 4.3 Secured networks Dedicated APN You can activate and setup a dedicated APN for each intranet profile, using the Dedicated APN group of the intranet profile tab. • A dedicated APN must have a name • A login and a password valid for all end-users can be set for this dedicated APN by activating and setting the login and password • Or else you can choose to prompt the end-user to enter his credentials when he tries to connect to the private APN

15. 4.3 Secured networks Dedicated APN • It is possible to set the corporate DNS servers to use for this dedicated APN connection • It is possible to set a corporate proxy to use for this dedicated APN connection • It is possible to use a VPN client over the dedicated APN connection, in order to further secure the data exchanged. Activate it and set it up by using the corresponding group

16. 4.4 Alert thresholds Alert thresholds may be set in terms of volume for mobile connections and in terms of time for partner Wi-Fi connections. The user will be warned when 80% and 100% of the threshold is reached. • National and Roaming (international) 3G connections: • Determine your alert threshold in terms of the MB of total data volume exchanged • Select “No threshold” if you do not wish to have an alert threshold • Partner Wi-Fi connections: • Define the alert threshold in terms of minutes of total connection timeto partner Hotspots • Select “No threshold” if you do not wish to have an alert threshold • You can choose the day on which counters are reset to zero.

17. 5. Save a configuration profile • The “Save configuration” button makes it possible to save any updated settings for the Business Everywhere administration tool • This ensures that it will be easy to re-apply these settings on a future version of the connection kit • The settings are saved in *.itm format New configuration.itm

18. 6. Load a configuration profile Once your configuration profile has been saved in *.itm format, it is possible to reuse the file as desired, including with future versions of the Business Everywhere administration tool. • Use the “load configuration” button and choose a *.itm file to apply this profile • If the Business Everywhere administration tool does not start, double-click on the *.itm file to launch the Business Everywhere administration tool and apply this profile

19. 7. Generate your personalised kit When all the settings for the Business Everywhere administration tool have been configured, use the “Generate” button to create a connection kit installation package with these settings. • You can customisethe name of the installation package (msi file). • The connection kit generated in this way is ready to be installed on your company’s workstations

20. 8. Silent installation of the kit • You want to deploy silently the kit to your fleet of Windows workstations not equipped with any Business Everywhere kit. • You must download from the Orange web site an installation package called "AllDeviceInstaller" which contains all the drivers of the 3G+ dongles supported by the Business Everywhere connection kit • Please contact your Orange customer service if you have trouble to download this package • You must first silently install this driver package on each workstation by using the following command in an MS-DOS window:msiexec /I <file_path>\AllDeviceInstaller.msi /qn • Then you must silently install the customisedkit created with the administration tool on each workstation by using the following command in an MS-DOS window:msiexec /I <file_path>\<installation_package_kit_v9>.msi /qn • With Windows Vista and 7, it is necessary to open the MS-DOS window in Administrator mode

21. 8. Silent installation of the kit • If the licence is not offered and subsequently validated on installation, a window displaying the licence is displayed when the kit is launched • If the user refuses the licence, the kit won’t launch and the licence will again be displayed the next time the kit is started up • Each workstation user must validate the licence • The Update and Text message modules are always triggered but cannot be used if the kit is not started

22. 9. Migration from previous version (v8) to v9 • You want to migrate from previous version of the Business Everywhere kit (v8) to the v9 version for your fleet of Windows workstations. • You must silently uninstall the previous version of the kit (v8) by using the following command in an MS-DOS window:<file_path>\<installation_package_kit_v8>.exe /u /s • You must download an installation package called "AllDeviceInstaller" which contains all the drivers of the 3G+ dongles supported by the Business Everywhere connection kit • You must silently install this driver package on each workstation by using the following command in an MS-DOS window:msiexec /I <file_path>\AllDeviceInstaller.msi /qn • Then you must silently install the customisedkit created with the administration tool on each workstation by using the following command in an MS-DOS window:msiexec /I <file_path>\<installation_package_kit_v9>.msi /qn

23. 10. Silent upgrade • You want to migrate from previous v9 version of the Business Everywhere kit to a newer v9 version for your fleet of Windows workstations. • If you want to deploy new 3G+ dongles not supported by the previous v9 version of the kit you must silently uninstall the previous version of the device drivers installation package by using the following command in an MS-DOS window:msiexec /x <file_path>\AllDeviceInstaller.msi /qn • Then you must silently uninstall the previous v9 installed on each workstation by using the following command in an MS-DOS window:msiexec /x <file_path>\<installation_package_oldkit_v9>.msi /qn

24. 10. Silent upgrade • You must download the new version of installation package called "AllDeviceInstaller" which contains all the drivers of the 3G+ dongles supported by the Business Everywhere connection kit • You must silently install this new driver package on each workstation by using the following command in an MS-DOS window:msiexec /I <file_path>\AllDeviceInstaller.msi /qn • Then you must silently install the new customisedkit created with the administration tool on each workstation by using the following command in an MS-DOS window:msiexec /I <file_path>\<installation_package_newkit_v9>.msi /qn • With Windows Vista and 7, it is necessary to open the MS-DOS window in Administrator mode

25. 11. Silent uninstall of the kit • You must silently uninstall the device drivers package installed on each workstation by using the following command in an MS-DOS window:msiexec /x <file_path>\AllDeviceInstaller.msi /qn • Then you must silently uninstall the connection kit installed on each workstation by using the following command in an MS-DOS window:msiexec /x <file_path>\<installation_package_kit_v9>.msi /qn

26. 12. Installation of the 3G+ dongles drivers • You must download the installation package called "AllDeviceInstaller" which contains all the drivers of the dongles supported by the Business Everywhere connection kit to install the drivers for the devices • This package includes the drivers for the following devices • Huawei E173 • Huawei E367 • Huawei E881e • Huawei E1752 • If you want to deploy the ZTE MF636, you must download a specific installation package for this dongle called the “MF636preinstaller” . This package must be installed before the“Alldeviceinstaller” package to install silently and remotely the drivers for the ZTE MF636 dongle • Option Icon 225 • Option Icon 505 • Option Icon 515 • ZTE MF192

27. 13. Deployment for 3G+ equipped laptops • You want to deploy silently the kit to your fleet of Windows workstations equipped with 3G+ embedded modules. • In this particular case, you don’t need to deploy the "AllDeviceInstaller" package which is dedicated to 3G+ dongles • You must download an installation package for the model of laptop you want to deploy which contains the drivers of the 3G+ modem of the laptop supported by the Business Everywhere connection kit. • Please contact your Orange customer service if you have trouble to download this package • All the other tasks are the same as the ones for the deployment of the kit with 3G+ dongles

28. 13. Deployment for 3G+ equipped laptops • The kit is compatible with the following 3G+ embedded laptops • ASUS UL30 • Dell E4300, 5400, 6400, 6420 • HP 4320, 4520, 4530s • Lenovo X200, T420, T510 • Panasonic CF19 • Sony IRX4860, VAIO X1 • Toshiba A10, A10MG, M10, A600, R600, Portégé R830