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Kaizen (Continuous Improvement). Kaizen (Continuous Improvement). Japanese concept – not made redundant by the decline of the Japanese economy which may be due to other institutional factors! Focus on gradual and continuous improvement A whole business philosophy
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Kaizen (Continuous Improvement) • Japanese concept – not made redundant by the decline of the Japanese economy which may be due to other institutional factors! • Focus on gradual and continuous improvement • A whole business philosophy • Importance of EVERYONE buying into the concept and the vision
Kaizen • Great attention paid to customer requirements and needs • Efficient stock control methods help reduce costs and improve cash-flow • Flexible working practices and empowerment – help increase efficiency, reduce costs and improve motivation • Leadership seen as vital. Ability to communicate a clear vision, take people along with the vision and to think about where the company needs to be in 5, 10, 15 and 20 years time • Fundamental principles – often characterised as ‘lean production’ – reducing waste, zero defects, high quality control measures at all stages • Punctuality in all aspects – delivery, supply, manufacture, etc.