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“ Tips and Tools for Evaluating Financial Services: RFP Process and Banking Fees” Presented by: Aimee Briles, Wintrust Financial Kimberly Feeney, Bank of America Moderator: Mark Staehlin, Controller - CHSD 99. Community High School District 99 6301 Springside Avenue
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“Tips and Tools for Evaluating Financial Services:RFP Process and Banking Fees”Presented by:Aimee Briles, Wintrust FinancialKimberly Feeney, Bank of AmericaModerator: Mark Staehlin, Controller - CHSD 99
Community High School District 99 6301 Springside Avenue Downers Grove. IL 60516-2488 (630) 795-7121 mstaehlin@csd99.org Mark has been the Controller for CHSD 99 since 1994. Prior to that he was an Audit Manager for RSM McGladrey, Inc., in charge of more than 60 school audits each year. In addition to his school clients, Mark performed audits of banks, savings and loans and other financial institutions. He also serves as President of his local Board of Education in Palos Heights, IL. Mark is a Certified Public Accountant (CPA) and has a BS degree in Finance from Northern Illinois University. Mark Staehlin, Controller CHSD 99
Wintrust Financial 500 Roosevelt Rd., Ste 320 Glen Ellyn, 60137 630-516-4685 abriles@wintrust.com Aimee works with public entities throughout Chicagoland and has over 11 years of banking experience, with 6 years in Treasury Management and Government Banking. Aimee is a member of the Illinois Association of School Business Officials, Illinois Government Finance Officer's Association, and the Illinois Park & Recreation Association. Wintrust Financial owns over 75 community banks throughout the Chicago and Madison, WI areas. Aimee Briles, Vice President
Kimberly Feeney, Vice President • Bank of America 231S. LaSalle Street Chicago, Illinois 60697 312-828-2582 kimberly.feeney@bankofamerica.com Kim is a Government Client Manager in the Midwest Region. Joining the Bank in May 2003, she came with over ten years of government finance experience and has held roles as Accounting Manager and Chief Financial Officer for the Cook County Treasurer and Comptroller for the Cook County Forest Preserve District. Her responsibilities at Bank of America include working with clients to understand their current operations and assist in improving, enhancing and automating their treasury management operations as well as meeting all their capital raising solutions. Kim is a Certified Public Accountant (CPA) and has an MBA in Finance from Loyola University.
Session Agenda • Why issue a formal RFP? • RFP Basics – What, Why & How? • Banking services to consider • Collections • Disbursements • Investment Services • Information Reporting • Paying for Services • Final steps in the RFP process
Why Issue a Formal RFP? • GFOA recommended practice – periodic evaluation of banking services • Evaluates current banking relationship • Evaluates available banking/TM services • Initiates competitive bidding and negotiation • Mediate political situations
Preparation Questions • Are you willing to change providers? • What are your goals? • Improvement of efficiencies • Implementing new technology • Lowering costs • Important end results? • New structure • New (or renewed) banking relationship • Best value vs. low cost • Bundled vs. Unbundled approach?
Preparation Steps • Understand current contract, services, fees and bank relationship • Determine minimum qualifications for proposers & list of banks to be included • Determine District employees to be involved • Understand political issues (internal & external)
RFP Section 1: Introduction • General information about District • Evaluation criteria • Contract specifications (duration, renewal & termination clause) • Timeline & due dates • Required qualifications of vendors • Questions & response instructions • Proposal format requirements
Proposal Format Requirements:Example • Include requirements of each section • Cover Letter • Principal Officers / Bank Background • Scope of Services • Implementation Schedule • References • Concluding Remarks • Cost Proposal
RFP Section 2:Scope of Services • Question/Response Format • Account structure • Rate requirements • Core service requirements • Collections, Disbursements, Information Reporting • Account Executive requirements • Other services needed • Bank recommendations for additional and/or new services
RFP Section 3: Cost Proposal • Standardize format • Provide accurate activity volumes • Mirror you Account Analysis statement • Specify annual or monthly volumes • Allow space for misc. charges and new services • Include “Compensating Balance” calculation
Services EFT / ACH Collection Remote Deposit Electronic Bill Payment Solutions Merchant Services Courier Services Benefits Accelerates funds availability Cost reductions Simplifies reconcilement Reduces errors / fraud Reduces bank runs TM Collection Services
Questions to Consider: Collections • EFT / ACH Collection (includes wires) • Is Bank a “receiving” member on the Automated Clearing House system? • Same day availability? • Access to full addenda record? • Costs involved? • Receipt of addenda • Incoming wire transfer vs. ACH
Questions to Consider:Collections • Remote Deposit • Cut-off time? • ACH conversion? • Image clearing capability? • Equipment options? • Cost involved? • Monthly maintenance • Per item • Scanner (payment options)
Questions to Consider:Collections • Electronic Bill Payment Solutions • Customizable to District? • Reporting options? • File format options? • Payment options? • Secure payment site? Maintained by who? • Cost involved? • Set up /programming fees • Monthly maintenance • Per item
Questions to Consider:Collections • Courier Services • Armored Car or Bank Employee? • If Bank employee are they bonded? • Same day credit for courier deposits? • Costs involved? • Per month, per stop, per day
Services ACH (Payroll & Vendor Payments) Wire Transfers P-Card / Credit Card Payments Benefits Standard formats & templates reduce errors Eliminates lost checks Reduces fraud Reduces paper items TM Disbursement Services
Questions to Consider:Disbursements • ACH Services • Is Bank a “sending” member on the Automated Clearing House system? • What are your options for file transmission? • File transmission security? • What are the cut-off times for file receipt? • How are returns & NOCs communicated? • Costs involved? • Per item, transmission, returns, deletions
Questions to Consider: Disbursements • Wire Transfer Services • Initiation Capabilities? • Cut off times? • Security features? • Notifications? • Costs involved? • Online vs. fax/phone • Notification fees • Repetitive vs. Non-Repetitive
Questions to Consider:Disbursements • P-Card / Credit Card Payments • Online capabilities? • Reporting, Administrative Functions • Card limits available? What types? • Monthly statements? • Billing methods and cycles available? • Rebate schedule?
Services Account Recon Services Positive Pay ACH Blocks & Filters Benefits Automates & expedites monthly reconcilement Eliminates incorrectly posted or encoded items Protects District funds TM Reconciliation & Fraud Prevention Services
Questions to Consider:Recon & Fraud Prevention Services • Account Reconciliation Services • File formats – Customizable? • Timing of file transmission to & from Bank? • File transmission options & security? • Costs involved? • Monthly maintenance (partial vs. full) • Per item • File transmission
Questions to Consider: Recon & Fraud Prevention Services • Positive Pay Services • Positive Pay vs. Reverse Positive Pay? • Payee information verification? • Teller line transactions verified? • Exception notification? (phone, fax, online) • Decision deadlines? • Costs involved? • Included with Full Recon Services? • Exception items
Questions to Consider: Recon & Fraud Prevention Services • ACH Blocks & Filters • Verification types available? • Dollar amounts, SEC Codes, Business Names • Costs involved? • Monthly maintenance • Per suspect item
Services Automated Investment Sweep (AIS or Sweep) Public Funds Interest Checking Account(PFIC) Benefits Earn interest on idle funds Remains liquid to cover inclearing items Accurate and convenient Several investment vehicle options TM Investment Services
Questions to Consider: Investments • Automated Investment Sweeps (AIS) • What are the associated fees? • Is it properly collateralized? • What are my investment options? (i.e. repo, MM) • Is reporting available online? • Can I set a peg or target balance?
Questions to Consider: Investments • Public Funds Interest Checking Accounts • What are the associated fees? • Is it properly collateralized? • What % of balances are invested? • Can I also use Compensating Balances with this?
Services Information Reporting Internal Transfers Stop Payment Initiation Outgoing Wire Initiation ACH Origination Check Images TM Online Banking Services Benefits • Cheaper • Easy to access • Multiple Users • Accessibility of information • Availability of transaction history
Questions to Consider: Online Banking • Information Reporting • Current Day and/or Previous Day reporting? • Cost involved? • Format of reports? • Can I export? • What formats are available? • Can I schedule reports?
Questions to Consider: Online Banking • Money Movement • Real time or delayed information? • Associated Costs? • Are templates available for recurring transfers? • Can controls be set to segregate duties?
Questions to Consider: Online Banking • Fees • Bundled or menu-based • Per item fees or access charges • Activity retention fees • Discounts for online initiated services • Stop payments • Wire transfers • Internal transfers
Evaluating the Proposals • Design Comparative Evaluation Matrix
Paying for Bank Services: Options • Compensating Balances • Direct Fee Payment • Private and Public Sector moving to payment via direct fees • Payments with direct fees are less expensive than payments with balances • Combination of Balances and Fees (Blended)
Compensating Balances • Compensating balances – why is this option popular? • “That’s the way we’ve always done it” • “I don’t pay the banks anything” • No budgeting impact
Direct Fees • Required bank reserves (10%) become earning assets • Direct investment of balances normally exceeds bank earnings credit rate • Lower balances mean lower FDIC assessment • Lower balances mean reduced state collateral requirements
Direct Fees(Cont.) • Bank charges properly expensed, not “hidden” • In some cases, fees can be charged against the investment income account as a cost of overall investment program
Potential Problems Using Fees • Requires budgeting • Requires additional monitoring of collected balances • Requires active investing
Decision Factors:Fees vs. Balances • Time/resources • Active investor • Cash flow monitoring • Cost/yield of cash management techniques available
Compensating Balances:Terms • Earning Credit Rate: • Rate provided by your bank – used in computation of compensating balance • Multiplier: • Balance required to support $1.00 of Service • Reserve Requirement • Bank’s current Federal Reserve Requirement (percentage) as applied to the positive collective balance maintained in the demand deposit account
Compensating Balance Formula • Compensating Balance Formula: • monthly service charge / (1.00 - reserve requirement) / Monthly ECR • Example: • Monthly service charge = $4,116 • Earnings credit rate: 1.15% divided by 12.167 months = .00095 • Reserve requirement: 10%
Compensating Balance: Example • CB = $4,116 /(1.00-.10) = $4,814,035 .00095 • Multiplier • (365/31)/1.15% • For every $1.00 of service fee you need $1,023.84 in balances
Evaluating Proposals • Low Cost vs. Best Value • Lowest compensating balance, best interest rate, individual price points • Ability to meet service requirements • Creative suggestions for enhancements • Government experience of bank & RM • References • Finalist interviews • Bank visits
RFP Preparation Reminders:Help Bidders and Yourself • Be specific; facilitates understanding of District needs • Allow for question submission & hold pre-bidder meeting • Provide a copy of District Investment Policy & Collateral Requirements • Provide electronic form of RFP and attachments (include any required agreements) • Goal is “apples to apples” comparison
Questions Thank you!