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AVOIDING BID PROTESTS and HANDLING THE ONES THAT HAPPEN. Nancy Brooks Director of Purchasing Iowa State University. Overview. What Is A Bid Protest? A formal complaint against some aspect of a procurement process which asserts either: A violation of policy, procedure or law; or
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AVOIDING BID PROTESTS andHANDLING THE ONES THAT HAPPEN Nancy Brooks Director of Purchasing Iowa State University Annual Meeting April 7 - 10, 2013 Orlando, Florida
Overview What Is A Bid Protest? • A formal complaint against some aspect of a procurement process which asserts either: • A violation of policy, procedure or law; or • A decision that lacks any rational basis Annual Meeting April 7 - 10, 2013 Orlando, Florida
Overview • What is a decision lacking a rational basis? • A decision or action that lacks logical support at all • A decision based on materially mistaken or erroneous facts • A decision contrary to the solicitation • A decision based on improper motives Annual Meeting April 7 - 10, 2013 Orlando, Florida
Common Protestable Issues • Failure to advertise the solicitation as required; • Specifications give one bidder an unfair advantage over its competitors; • A bidder had improper communications or relationship with contracting officer which gave the appearance of impropriety; • Winning bidder failed to satisfy minimum qualifications or was not responsible or responsive; Annual Meeting April 7 - 10, 2013 Orlando, Florida
Common Protestable Issues • Evaluation criteria were applied that were different from those stated in solicitation; • More weight was afforded to one evaluation area than was disclosed in solicitation; • Irregularities in receipt or opening of bids (acceptance of late bid or opening at different times) Annual Meeting April 7 - 10, 2013 Orlando, Florida
Common Protestable Issues • Source selection not rational or consistent with the evaluation criteria; • Past performance evaluations may appear unfair or not supported by facts; • Improper discussions or debriefings; or • Conflict of interest created by awardee’s involvement in certain activities. Annual Meeting April 7 - 10, 2013 Orlando, Florida
Common Protestable Issues • Sole source contracts; • Best-value determinations; or • Abuse of discretion and disparate treatment of bidders. Annual Meeting April 7 - 10, 2013 Orlando, Florida
Bid Protest Trends • Federal procurement protest increased • 1,652 in 2008 to 2,475 in 2012 • Why? • Difficult economy • Shrinking pots of public money • Law firms specializing in bid protests “Leading name in bid protests – team of attorneys have been nationally recognized for their work in pre-award and post-award protests.” Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protests • Court Cases • Blue Cross & Blue Shield of Rhode Island v. Najarian, (Rhode Island Supreme Court, 2005) • Trial Court sustained a protest against the award & issued an injunction • Supreme Court reversed • While the contract award was not handled perfectly (at least partly due to understaffing), a “fair and open bid process was conducted in good faith and we must afford a presumption of correctness to the State’s decision. Any mistakes made during the process simply do not rise to the level of palpable abuse of discretion.” Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protests • Court Cases • Glidepath, LLC v. Columbus Regional Airport Authority, (Ohio Court of Appeals, 2012) • Evaluation committee determined Glidepath was not responsible. Airport’s finance director on committee and analyzed financial statements & D&B reports. Company had late payments to subs and limited project mgmt. experience. • “Airport performed its duties in a lawful manner. Made qualitative determinations regarding Glidepath’s resources, capacity, and overall ability to perform…..determination was supported by logic and reason.” Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protests • Court Case: • Professional Building Maintenance Corp. v. School Board of County of Spotsylvania (Virginia Supreme Court, 2012) • County held 2 post-award meetings with vendor • (1st) emphasized weakness in Environmentally Preferable Purchasing Program and (2nd) gave reasons regarding responsibility, transitioning plan, and method of conducting background checks. • Found that award decision was arbitrary and capricious. Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protests • Court Case: • A&A Industrial Piping, Inc. v. County of Passaic (New Jersey Supreme Court, 2012) • Protested award to low bidder on grounds that apparent awardee was not prequalified by county. County realized it inadvertently omitted prequalification in solicitation so cancelled it. • Court sustained the county’s decision that it did not abuse its discretion in determining it needed to rebid. Court reasoned that this put potential bidders on an equal footing . Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protests • Avoidance is best practice • Protests are time consuming and costly • Damages relationships Annual Meeting April 7 - 10, 2013 Orlando, Florida
HOW TO AVOID BID PROTESTS Sometimes You Can’t! Even when you are confident with your award YOU MAY BE CHALLENGED Annual Meeting April 7 - 10, 2013 Orlando, Florida
EXAMPLES OF PROTESTS • Emergency Generator & Transfer Switches awarded to low compliant bidders (in-state) • Protest: From low non-compliant bidder (out-of-state) • Based on: Price No local preference clause in bid Failure to notify all bidders with bid tab within 7 days per state statute (?) Annual Meeting April 7 - 10, 2013 Orlando, Florida
Examples of Protests • Disposable Gloves for Dining Services awarded to low bidder (local WBE) • Protest: From bidder with higher price (out-of-state) • Based on: Awardee’s bid was materially non-responsive by failing to answer all questions listed in Section D or including mandatory electronic copy in their proposal. Annual Meeting April 7 - 10, 2013 Orlando, Florida
Examples of Protests • Vending Machine Energy Control Units awarded to low compliant bidder • Protest: From bidder with higher price • Based on: “Violation of NAEP Code of Ethics Rules #7 – Use only by consent original ideas & designs devised by one vendor for competitive purchasing purposes” “Request a 3rd party review of protest – Rule #8 – be willing to submit any major controversies to arbitration or other 3rd party review insofar as established policies of institution permit.” Annual Meeting April 7 - 10, 2013 Orlando, Florida
Examples of Protests • Version Control Software awarded to low compliant bidder with best solution • Protest: From other bidder • Based on: • Challenged the evaluation process and criteria • Bid process be reopened and allow them to engage more in decision making process • Keep request confidential Annual Meeting April 7 - 10, 2013 Orlando, Florida
Examples of Protests • Tent Rental and Event Set-Up Contract awarded to second low bidder based upon reference checks indicating poor communications and damage to grounds • Protest: From low bidder (local company) • Based on: Low bid and lack of evidence that company could not perform. Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protest Avoidance Strategies • Published policy and procedure for vendor disputes • Develop RFP to remove the appearance of an arbitrary or proprietary process • Post RFPs on Internet • Communicate your decision with all respondents prior to final award (debriefing) Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protest Avoidance Strategies • Keep communication lines open • Always respond to questions/protests in diplomatic manner. • Keep conversations factual and objection • Be consistent with evaluation criteria stated in RFP Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protest Avoidance Strategies • Understand your position and institution’s will to support your decision • Be consistent and follow your policies & procedures • MAKE SURE YOU CAN DEFEND YOUR EVALUATION & AWARD DECISION Annual Meeting April 7 - 10, 2013 Orlando, Florida
Protests • Avoidance is best practice • Protests are time consuming & costly • Damage relationships Annual Meeting April 7 - 10, 2013 Orlando, Florida
THANK YOU QUESTIONS? Annual Meeting April 7 - 10, 2013 Orlando, Florida