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2 Librarians, 5,000 Students, 6 Counties

2 Librarians, 5,000 Students, 6 Counties. A small library using technology to make the impossible possible. Eric A. Deatherage, Library Director Jennifer K. Johnson, Public Services Librarian Lee Library Crowder College MOBIUS 2013 Annual Conference. Eric A. Deatherage. The Plan. The Plan.

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2 Librarians, 5,000 Students, 6 Counties

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  1. 2 Librarians, 5,000 Students, 6 Counties A small library using technology to make the impossible possible Eric A. Deatherage, Library Director Jennifer K. Johnson, Public Services Librarian Lee LibraryCrowder College MOBIUS 2013 Annual Conference

  2. Eric A. Deatherage The Plan

  3. The Plan • Building on strong foundations • Information literacy instruction a focus • Supports the college mission to “Build a civil, serving literate, learning community of responsible citizens.” • A history of inter-departmental relationships • Continuing a history of good work

  4. The Plan • Goals • Progression Style Instructional Model • Tech enhancement for numerical and geographic growth • Enhance fully online student experience

  5. The Plan • Goals • Website enhancements • Use Social Media • Enhance on-the-ground distance student experience • Maintain relationships with MOBIUS partners

  6. Jennifer K. Johnson Face-to-Face Instruction

  7. Face-to-Face Instruction • Instruction History • Started circa 2002 • 1 librarian • Provided instruction to a few courses • Added a second librarian in 2008 • Continued to increase instruction • (2011-2012 = 127 classes, 1940 students) • August 2012-April 2013 • 163 traditional sessions taught to 2056 participants by 2 librarians • 14% increase from 2011-2012

  8. Face-to-Face Instruction • 2012-2013 • 1/3 program divisions covered by instructional program • Agriculture, Business, Communication, Nursing, and Social Science and Teacher Education • 17 subjects specific courses • Children’s Literature, Veterinary Technology, Speech, College Orientation, College Success, Business Ethics, Business Communications, Payroll Accounting, Social Work, ELI, English 101, English 102, Nursing, Agriculture, History, Sociology, and Bridge Program

  9. Face-to-Face Instruction • Partnerships • Networking • Verbal communication channels • Improved Interactions • Recommendations • By request

  10. Eric A. Deatherage Synchronous Instruction

  11. Synchronous Instruction • Skype • Successes • Free • Connection worked • Problems • Up front tech work (software and hardware) • Problematic troubleshooting • Lack of instructor buy in • Administration bandwidth concerns

  12. Synchronous Instruction • GoToMeeting • No up front tech work • No administrative password lockout • No need for a microphone • Simplicity of use • Lockout the teleconference feature • Easier scheduling • Multiple classrooms at the same time • Up to 24 computers

  13. Synchronous Instruction • GoToWebinar • Online Students • Scheduled several webinars for a week • Good feedback • Some user errors/computer setup issues • Student owned computers • Mobile devices and phones access from public locations • Up to 100 students per session

  14. Jennifer K. Johnson Embedded Librarianship

  15. Embedded Librarianship • Spring 2012 • Web-based accounting course • Little interaction from faculty/students

  16. Embedded Librarianship • Fall 2012 • 3 English Adjunct Faculty members • Completely online courses • 2 ENGL 101 with instructor L • 3 ENGL 102, 2 with instructor B, 1 with instructor H • 1 ENGL 109, 1 with instructor B • Outcomes • Library assignments and required chat worked well • 126 students, with 58 posts in “ask-a-librarian”, 58 emails from students

  17. Embedded Librarianship • Spring 2013 • 3 English Adjunct Faculty members • Completely online courses • 4 ENGL 101 • 4 ENGL 102 • Outcomes • More involvement from the Embedded Librarian • Library Assignments and require chat are crucial • Use the Blackboard automated system • Included GoToWebinar Instruction (complete success) • 176 students, 51 posts in “ask-a-librarian”, 22 emails from Students

  18. Embedded Librarianship • Summer 2013 • 1 Adjunct Faculty member • Completely online courses • 1 ENGL 101 • 2 ENGL 102 • 61 students total • Goals • Improve embedment • Improve correspondence with students • Create new interactive methods • Provide GoToWebinar Library Instruction • Possibly at the beginning and end of the semester, if faculty member requests

  19. Eric A. Deatherage LibGuides Organization

  20. LibGuide Organization • LibGuides • Implemented in 2010 • Structure • Designed with minimal redundancy • Subject categories based on community needs • Broad, yet targeted general subject (when no faculty guide requested) • Targeted guides to faculty request

  21. LibGuide Organization • LibGuides • Uses • Supports the faculty • Community Services • Joplin Tornado Recovery • Holiday • Fairs and Festivals • Voting Information • Marketing • Direct links to research databases • Community services guide effect

  22. LibGuide Organization • Use • 2010-2011, 8755 hits (25 hits from the Holiday Guide) • 8730 non-holiday guide hits • 2011-2012, 50744 (40974 hits from the Holiday Guide) • 9770 non-holiday guide hits • 2012-2013, 33386 (9948 from the Holiday Guide) • 23438 non-holiday guide hits

  23. Jennifer K. Johnson Video Tutorials & Software

  24. Video Tutorials & Software • Jing • Fulfilled the need at the time • Current Needs • No advanced editing features that proprietary software provides • Recordings are one-shots and virtually impossible to edit post-recording • Limited in time length of videos recorded

  25. Video Tutorials & Software • Camtasia • Pros • Semi-advanced learning curve • Fairly easy to learn for tech savvy • Any length video • Can upload to Screencast.com or Youtube.com or save (MP4) • Advanced editing functions • Edit video to the 1/10th second • Modify screen view • Add animations and graphics • Zoom in/out

  26. Video Tutorials & Software • Camtasia • Cons • The editing process can be lengthy • At Crowder, to create, edit, and upload a 5 minute video takes 1-1.5 hours

  27. Eric A. Deatherage Website

  28. Website • 2010-2011 • Modifying site layout and text • Began updating information • Interactive library map • Catalog search form • Began HTML cleanup process

  29. Website • 2011-2012 • Gained greater access for website updates • Added Javascript pop-up boxes • Added New Books and New Audiovisual links • Plans to update • Crowder College overall page • Library page

  30. Website • 2012-2013 • Prepared interactive map update • Continued HTML/continued HTML clean up • Crowder College website switch occurred (March) • Blog embed • Continued plan for Library Website modification • Updating page by page (in progress)

  31. Jennifer K. Johnson Social Media

  32. Social Media • Wordpress • Created July 2012 • Pages • Public Pages • Home, Overview, Mission Statement, More Information, Events, and Meet the Staff • Password Protected Pages (for staff use only) • Staff, Student Worker, Technical Services, and Librarian Resources • Still in beta testing

  33. Social Media • Facebook • Created August 2012 • 2 Administrators • Admin panel, editing functions, and insights • Twitter • Created March 2013 • Linked to Wordpress blog and tweets all blog posts

  34. Social Media • Pros • Increases the Library’s digital footprint • Easy to update • Good feed back from followers • Sends out periodical reminders about social media sites • Cons • Can’t link Facebook page to Twitter page as it links to staff member’s personal account, not Library page • Can be difficult coming up with new posts • Tried interactive posts with little response • Difficulty marketing it to students

  35. Eric A. Deatherage Equipment Purchases

  36. Equipment Purchases • 2010-2011 • Computers for instructional classroom • Student desks for instructional classroom • 2011-2012 • Staff iPads • Staff computers • Laptop • 2012-2013 • GoToWebinar/GoToMeeting • AV system (TVs, FM audio transmitter/receivers, Computer/internet input, satellite) • Modular furniture purchase • Student tablets • 2013-2014 • Ebooks

  37. Equipment Purchases • Funding • Donor funding • Existing budget re-organization

  38. Jennifer K. Johnson Reference Services

  39. Reference Services • Roving Reference • Up to March 2013 • Periodical roving • No set schedule • Little or no roving during high traffic times • April 2013 present • Set roving schedule in 30 minute blocks • Improves reference services as staff is available outside of the Circulation Desk

  40. Reference Services • iPads • Allows librarians to provide roving reference services • Subject specialization and Library focused apps • Crowder, SWAN, & MOBIUS Catalogs, OCLC, various databases, Congressional Records, C & RL News, and DocsToGo • Looking into using iPads for remote check out

  41. Reference Services • Outcomes • Semi-success of roving • Utilizing the iPads • Increase marketing of roving reference services

  42. Eric A. Deatherage The Future

  43. The Future • Faculty and Administration buy in • Increase distance and online instruction • Increase communication • Traditional • Social media/electronic • Apply appropriate technology to instruction • Enhance MOBIUS partnerships • Provide the best supplemental activities and supportive library services possible, within means • Increase our means

  44. Contacts • Eric A. Deatherage • Library Director • Lee Library, Crowder College • 417-455-5610 • EricDeatherage@crowder.edu • Jennifer K. Johnson • Public Services Librarian • Lee Library, Crowder College • 417-455-5689 • JenniferJohnson@crowder.edu

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