International Exchange in ICT: NSF funded Capstone Course and Trip of 13 MPICT students

1. InternationalExchange in ICT: NSF funded Capstone Course and Trip of 13 MPICT students to CFI-Paris and Trip of 13 MPICT students to CFI-Paris GambettaCapstone Course and Trip of 13 MPICT students to CFI-Paris Gambetta • PierreThiry, MPICT Center P.I., City College of San Francisco • Michael McKeever, MPICT Center Regional Partner, Santa Rosa Junior College • Richard Grotegut, MPICT Center Regional Partner, Ohlone College This material is funded in part by the National Science Foundation Grant DUE 0802284 with a supplemental grant for International Exchange

2. Trip of 13 MPICT students to CFI-Paris PresentationOutline • About MPICT • International RFP • Focus of the Presentation • Historical Background • Le Centre des Formations Industrielles (CFI) • The Project • Recruitment of American students • ACCENT international • The Capstone Course • The Trip to Paris: • working at the CFI • Telepresence with San Jose • visit of 4 French ICT sites • Students’ Feedback • Dissemination • Lessons Learned • Credits & Questions

3. Trip of 13 MPICT students to CFI-Paris Gambetta Capstone About MPICT (Mid-Pacific Information and Communications Technologies Center) f13 MPICT students to CFI-Paris Gambetta • NSF-ATE Center funded since 2008 • Mission: coordinate, promote and improve the quality of ICT Education • Region: Northern California, Northern Nevada, Southern Oregon, Hawaii & the Pacific Territories • Hosted by City College of San Francisco • 5 Regional Partners Colleges: Santa Rosa Junior College, Ohlone College, Foothill College, Cabrillo College, Truckee Meadows Community College and Kapi’olani Community College

4. Trip of 13 MPICT students to CFI-Paris Gambetta Capstone March 2010 International Supplemental RFP due April 15 ! MPICT students to CFI-Paris Gambetta “On a competitive basis, NSF’s Office of International Science and Engineering (OISE) will consider requests for supplemental funding to ATE Center awards to support high quality international educational experiences for small groups of U.S. community college students and their faculty mentors through active collaboration with counterpart technology educators at their respective international sites….. For this pilot opportunity, international collaborators and sites must be located in Europe. We anticipate making five supplemental awards, not to exceed $100,000 for activities during the remainder of the active award. “

5. Focus of the Presentation • This presentation has been prepared for a general HI-TEC audience but will have particular interest for: • NSF-ATE Center representatives considering applying for an international exchange project grant in the future. • Instructors teaching Cisco CCNA looking for a great 2-credit capstone course (available on request) that can be taught in house or in collaboration with another College or School

6. Trip of 13 MPICT students to CFI-ParisHistorical Background • San Francisco and Paris have a Digital Sister Accord in place since 2006. • The Centre des Formations Industrielles (CFI) Paris-Gambetta contacted us through the Cisco Networking Academy to establish a collaboration in 2008. • Visit of Pierre to Paris in January 2009 • Spring 2009 project: long distance collaboration based on a Networking project using Moodle and Telepresence.

7. The Centre des Formations Industrielles (CFI)Paris-Gambetta http://www.cfi.ccip.fr • One of the 11 schools of the Chamber of Commerce of Paris • Two missions: • 2-year technician program: with “Alternance” i.e. 2 weeks in school, 2 weeks in an apprenticeship in industry. (in IT, automotive, HVAC, • Formation continue: evening courses for practitioners

8. THE PROJECTf1 • Creation of a Capstone course at Ohlone College using Blackboard and CCCConfer for a group of students from the US and France. Requirement: have completed or be enrolled in the last (4th) course of Cisco Networking Academy CCNA program. • Delivery of the course simultaneously to 24 US and 18 French students from March 22-May 27. • Visit of 13 students in France from May 23 - June 3 to finish the course during the first week and visit French ICT industries in the second week.

9. Recruitment of the American students

10. Recruitment of the American Students E • The recruitment flyer distributed in 6 partners College. • Selection criteria:

11. ACCENT International http://accentintl.com • Contracted with Accent International Consortium for Academic Programs Abroad • Headquartered in San Francisco: specializes in organizing study abroad programs for American Universities and Colleges. • Offices and Residences in Paris, Florence, London, Madrid & Rome. • One stop shop: • Travel arrangement (Air and transfer) • Orientation • Lodging & Local Transportation • Student ID

14. The Capstone Project CA CC’s and FR CFI school – both CCNA Exploration 1-4 Use live online platform to teach an introduction to 6 “advanced topics” (post CCNA) here and there at the same time • Goals: Show students what comes after CCNA Add to their skill set and encourage them to continue in their studies International exchange Differences in Ed systems, culture and work environments Team and project management experience “Soft Skills”

15. The Scenario A merger of two companies There are several technical issues Routing protocols IP addressing schemes Static routes More to discover and create There are several logistical issues Communications Leadership Roll playing Time management More to discover and create

16. Screenshot of CCCConfer session: 8am PST - 5pm Paris timer

17. The Materials – 350 Mb Zip file Topics – just a wee bit of… Layer 3 Switching Multi-area OSPF EIGRP/OSPF redistribution IPv6 configuration Site-to-site VPN IOS CLI configuration Call Manager Express And Multi-User Packet Tracer Labs Prerequisites Assignments The archives of our lectures to the US and French students are available for your use at http://online.santarosa.edu/presentation/page/?98061

18. Working on the project in class at the CFI Lunch in the CFI cafeteria Break cultural exchange

19. San Jose - Paris Telepresence • Telepresence between Paris and San Jose; on Friday 5-27 • 7:30am San Jose Time. (16h30 Paris Time) • Presentation of final projects.

20. Industries visits arranged by the CFI and Cisco • the data center of Paris City Hall • a switching center of France Telecom (Orange) • the IT center of the Paris Chamber of Commerce and Industry; and • the sophisticated network infrastructure of the SociétéGénérale, one of the oldest and largest European financial services companies. France Telecom (Orange) At the Société Générale

21. Students & Faculty in Paris at the good bye luncheon hosted by the US team

22. Dissemination The capstone course is available to be taught In your class alone With another Academy in your City State Country • Goals: (the same!) Show students what comes after CCNA Add to their skill set and encourage them to continuing in their studies National exchange Differences in Ed systems, culture and work environments Team and project management experience “Soft Skills”

23. Lessons Learned and Advices • Prepare ahead! Don’t wait for the RFP! • Use a reputable one stop shop firm for the trip • Create a component of the project which can be easily duplicated without the need for a grant • Different time zones are challenging… • Research and teach cultural differences • Foreign language fluency is a plus for at least one of the leaders • Engage an industry partner (for us it was Cisco)

24. Acknowledgments • NSF – ATE and Office of International Science and Engineering (OISE) for offering this fantastic grant opportunity • Michael McKeever and DanijelaBedic for creating and teaching the capstone course • Richard Grotegut, for hosting the course at Ohlone College • The ACCENT Team in San Francisco and Paris • The CFI team: Tristan Gillouard, Director; Cécile Montier, Manager; Christian Chauvier, RahaliElidrissi & Alexandra Atif, Instructors • The Cisco Academy Team: Christophe Dolinsek, French-Benelux Manager, John Bjerke, Western US Manager & Isaac Majerowicz, Product Manager • and… • A great group of MPICT and CFI students

25. What they said… “The three lessons that I've learned as a result of this international experience: First, The balance of life and work, second, communication skills towards non-English speakers and third, the appreciation of what we have in America and the freedom to do what you want and what we want to be.” – SJB • “Everything I needed as a student was available to me at anytime on any computer with a net connection. It is times like this, I really enjoy my field and wish other class were taught like this...” – SK

26. What they said… “The biggest surprise for me was learning how many network jobs were available in France and how high the demand for Cisco trained workers was. This was a big surprise to me and after learning of this I am going to try and get into an exchange program to come and work in France.” – JM • “I found it amazing how alike Americans are to the French when dealing with Technical topics. • I found that the French have an interesting take on life; After the work day is over they forget all about there work life and move on to socialize. I noticed in France that being social and meeting with friends is an essential part of the day. It is almost like they live two separate lives, a work life and a social life.” – JE

27. What they said… “At the end of day two we had a show stopping technical issue (will save the details). In short, we had an issue with routing and had to solve it. There was the hard way and the harder way. I decided the harder way and ran it by the team. To Michael, Pierre, Daniela, Richard, Grace, everyone at accent I thank you very much. This is one of the moments where a group of people or teachers change a student’s life and I know I am not the only one on this trip. Thank you.” – SK • “I learned that when working on a team project that it is very important to let everyone contribute and to be open and receptive to new ideas and suggestions, even if you do not necessarily agree. Also to encourage those who are reluctant to participate. For everyone to get the most value of the project and teamwork, it is important for everyone to participate. If a person is reluctant, they just may be a little shy and/or not confident, if encouraged, they may open up a little more.” – ESM

28. What they said… “The presentations at Cisco were a great learning experience. Putting together the presentations, getting all members to participate, coordinating speaking parts, then actually presenting it to instructors and Cisco employees was a challenge. With the time difference it was difficult to coordinate time with them to see what they had already accomplished and what parts they felt comfortable presenting. It all happened very last minute, however we wanted the students who made the effort to travel to San Jose to participate and feel a part of the team. I was very nervous speaking in front of a large group, however it is good practice and I think I did OK. Listening to all the other group’s presentations gave a little more insight on the project and problems that we all faced, and all did a little differently.” – ESM