From Marianne Williamson – A Return to Love

1. From Marianne Williamson – A Return to Love “Our deepest fear is not that we are inadequate, our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. We ask ourselves, Who am I to be brilliant, gorgeous, talented, fabulous? Actually, who are you not to be? … …We were born to make manifest the glory of God that is within us.”

2. Moving a commitment for personal change outward… Insanity: doing the same thing over and over again and expecting different results. -- Albert Einstein Change means movement. Movement means friction. Only in the frictionless vacuum of a nonexistent abstract world can movement or change occur without that abrasive friction of conflict. -- Saul Alinsky Progress is a nice word. But change is its motivator. And change has its enemies. -- Robert F. Kennedy It is not necessary to change. Survival is not mandatory -- W. Edwards Deming Change is inevitable - except from a vending machine. -- Robert C. Gallagher

4. Problem Solving Cycle Define Compelling Vision of Business Translated through Goals and into Systems of Interest define Determine interactions among systems and “where to look” Control Determine measures and performance standards – “Is it working”? DMAIC* Approach to Problem Solving and Continuous Improvement *adapted from Six Sigma Measure Determine appropriate measures, apply and compare with benchmarks Improve Combine alternative generation, decision making and tactical planning Analyze Determine root cause(s) of sub optimal performance or accept current performance

7. Slide to contain specific information on November sessions