Touchy & True: Unconscious Bias and You

1. Catherine Ashcraft • Senior Research Scientist, University of Colorado • Stephanie Cox • Manager Virtualization Services, Indiana University • Michele Kelmer • IT Strategy Business Analyst, Indiana University • Cathy O’Bryan • Director Client Support, Indiana University • AND YOU! Touchy & True: Unconscious Bias and You

2. Diversity In Tech: The Facts

3. Diversity in Tech: The Facts • Black & Hispanic Professionals Comprise 16% of U.S. Professional Occupations, but 30% of U.S. Population Black & Hispanic Men Hold 9% of U.S. Computing Jobs • Black & Hispanic Women Hold 4% of U.S. Computing Jobs • Source: U.S. Dept of Labor Statistics, 2012 Current Population Survey

4. We’re Losing The Diversity Already There: • An Unnecessary Corporate Brain Drain • 74% love work • 56% leave • 80% stay in workforce • Sources: Athena Factor, 2008

5. Why Diversity Matters

6. Increased sales revenue, bigger market share Higher-than-average profitability Greater return on equity and to shareholders Diversity Improves Productivity, Competitiveness & Bottom Line • Sources: Workplace Diversity Pays, American Sociological Review (2009), Capitalizing on Thought Diversity, Research-Technology Management (2009), The Difference, Scott Page (2007), Innovative Potential, London Business School (2007), The Bottom Line, Catalyst (2004).

7. What the Research Says

8. Let’s Cut to the Chase • Minority Groups Aren’t Broken • Majority Groups Aren’t The Enemy • Culprit = Societal Biases We All Share • We Can Take Action Together

9. What do you see?

10. Notice anything odd about this lung scan? • Photo: www.npr.org

11. We Bring Unconscious Bias to Work • Society • Organizational Culture Institutional Barriers Subtle Dynamics • Schemas/ • Unconscious • Biases Employees

13. Industry Change Model for Inclusive Cultures

14. What interested you in the study of Unconscious Bias in the Workplace? And/or what personal experiences have you had with unconscious bias?

15. What are some strategies you’ve tried when it comes to recruitment and what have been the successes and challenges?

16. What are some strategies you’ve tried to address biases in the work environment and to better retain underrepresented groups? And what have been the successes and challenges?

17. What role can biases play when members of a dominant culture seek to be a mentor or ally?

18. How can members of a dominant culture not only be aware of bias but also their own privilege?

19. How can we interrupt unconscious biases if we feel we are being subjected to it, or if we see it in a group decision-making process?

20. How might you respond if someone suggests that you are exhibiting biases?

21. Are there situations where bias is attributed for what are essentially unskilled communication?  How do you empower individuals who become entangled in such situations?

22. How should one (and how do the panelists) employ techniques to actively combat their own potential biases?