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Real-Time Transactions for Enhanced eCommerce Experience

Explore the importance of real-time transactions in today's digital landscape. Learn how colleges, universities, and businesses are investing in real-time technology to reduce IT costs and meet student expectations. Discover the potential of web services and open standards in achieving real-time processing.

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Real-Time Transactions for Enhanced eCommerce Experience

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  1. Sigma Systems, Inc. Sigma Systems, Inc. Real-Time Transactions James Farmer, Chairman substituting for Bob Bevers, Vice President Market Development EFC Conference on Technology May 5-6, 2003 Alexandria, Virginia

  2. Why Real-Time Transactions? • Students expect real-time Part of their eCommerce experience with banks, airlines, on-line stores, government • Colleges and universities view real-time as a symbol of technology Colleges and universities are investing in portals, wireless, and real-time Web Services as symbols of technology and expertise • Real-time technology reduces IT costs Loosely-coupled applications reduce maintenance costs, vulnerability

  3. Is the technology available? Web services standards, reference implementations, and software are now available. • Meteor, California eTranscripts applications • Shibboleth, Liberty Alliance, SAML security in pilot implementations • JA-SIG uPortal (XML/XSLT/SOAP, WSRP) and SCT Luminis, iAssessment, and Unicon Academus products • XML Forms (Bureau of the Census) • For financial aid, the Common Origination and Disbursements and CommonLine XML standards

  4. Sigma’s commitment to FSA COD Cliff Clevenger, FSA CIO Technology Update, 30 September 2002

  5. Some perspectives on COD “I believe [the COD experience] was worth it. We expect the greatest benefit when FSA continues its move to real- time open standards based data exchanges with the schools.” Tom Biedscheid, Colorado State University, September 2002 “SFA's COD initiative provides an opportunity to advance both the technology and the standards in higher education and Sigma's product line.” Raymond Timmons, Sigma Systems, Inc., September 2002

  6. Department of Education Strategy From “Web Services Strategy,” FSA Software Developers Conference, 4 March 2003

  7. Department of Education Strategy From “Web Services Strategy,” FSA Software Developers Conference, 4 March 2003

  8. Department of Education Strategy From “Web Services Strategy,” FSA Software Developers Conference, 4 March 2003

  9. Web Services Security

  10. Gleason’s “Transitive Trust”

  11. Design drivers • Industry development of Web Services standards and reference implementations • Emerging consensus on enterprise architecture for higher education • Enterprise academic systems • Enterprise business systems based on best-of-breed applications • U.S. federal government’s enterprise architecture and associated standards • The “open standards/open source” community activity

  12. Leaders in implementation College and university “early adopters,” through their interests, affiliate with the following organizations: • HEKATE - Higher Education Knowledge and Technology Exchange • JA-SIG – Java Architecture Special Interest Group • Common Solutions Group • National Student Clearinghouse • Postsecondary Electronics Standards Council Sigma Systems Inc. follows the work of all of these organizations.

  13. Barriers to real-time processing Stephen Hawald – Chief Information Officer/ FSA October 3, 2002 Atlanta, GA A Vision for Real- Time Financial Aid Application and Award Steve Hawald, “A Vision for Real-Time Application and Award,” EDUCAUSE, 2 October 2002

  14. Next steps for the community • Production implementations of Web services • Continued cooperation by the leaders • Coordination with standards bodies • Cooperation among higher education software vendors – a “new approach” • And if possible, commitment by U.S. Department of Education, Immigration and Naturalization Service, and Department of Veteran Affairs to common standards • Inter-departmental coordination with higher education participation

  15. Are there new business models? • Open source software in products: IBM’s Web Sphere, SCT Luminus, iAssessment • Open source/proprietary: Sendmail and Sendmail’s High Volume Mail • Open source and support: Red Hat Linux, Unicon’s uPortal • Proprietary software Sigma Systems Inc. will incorporate open standards/open source into its product line and will support selected open source software all based on a real-time Web services architecture.

  16. The end jim farmer jxf@immagic.com 1-202-296-2807

  17. The campus IT environment “Real-time in the Real-world, a personal observation” • IT resources are very limited with budgets being reduced 10 to 20% per year while software licenses are going up sharply. • Colleges and universities are in the middle between students and the recording industry. • The SEVIS experience eroded “trust” in the U.S. federal agencies. • An intense demand for academic IT investments in learning management systems, digital repositories, and wireless access.

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