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Division of State Service Centers

The Division of State Service Centers offers convenient access to human services, supports vulnerable populations, and promotes volunteer and service opportunities. Find out more about the various programs and initiatives they offer.

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Division of State Service Centers

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  1. Division of State Service Centers Joint Finance Committee Hearing Fiscal Year 2012 Henry Smith, III Interim Director

  2. Division of State Service Centers MISSION STATEMENT • The mission of the Division of State Service Centers is to provide convenient access to human services, assist vulnerable populations, support communities, and promote volunteer and service opportunities.

  3. Overview Family Support/Community Services 15 Community-Based Locations • 15 State Service Centers • An umbrella for services provided primarily by Divisions of State Service Centers, Social Services, Public Health, and several other Divisions in Health and Social Services as well as the Department of Services for Children, Youth and Their Families and the Department of Correction. • Locations • New Castle County: Appoquinimink, Belvedere, Claymont, DeLaWarr, Hudson, Northeast, Porter • Kent County: Milford, Smyrna, Williams • Sussex County: Adams, Bridgeville, Laurel, Pyle, Shipley

  4. Overview Office of Community Services • Community Services Block Grant • Funding from the U.S. Department of Health and Human Services designated specifically to Community Action Agencies for programs that promote self-sufficiency and poverty alleviation; administered in partnership with First State Community Action Agency. • LIHEAP (Low Income Home Energy Assistance Program) • Funding from the U.S. Department of Health and Human Services, which supports financial assistance to help low income Delawareans with heating and cooling bills. Approximately 18,000 people are served annually. • Administered in partnership with Catholic Charities.

  5. Overview Office of Community Services • Weatherization Assistance Program • The Weatherization Assistance Program has transitioned to the Department of Natural Resources and Environmental Control. Family Support Services continues to provide assistance with furnace and water heater replacements. • The Delaware Financial Empowerment Partnership • A unique non-profit and government partnership between the United Way of Delaware and the State of Delaware (led by the Department of Health and Social Services) to create financial stability for all Delawareans. • The inaugural Financial Empowerment Center is scheduled to open in March 2011 at the Hudson State Service Center, providing an array of free financial services such as income tax preparation and FAFSA assistance.

  6. Overview Community Initiatives • Family Visitation • Provides a safe haven for children to visit and re-unite with non-custodial parents. This program is mandated by court order and administered in partnership with Family Court and community agencies. • Adopt-A-Family • Provides special assistance to low income households at holiday time, back-to-school, and year-round. • Food and Nutrition Program • The Division provides state funding for the Food Bank of Delaware, which in turn funds 60 non-profits to stock food closets and mobile pantries in community based locations.

  7. Overview State Office of Volunteerism • AmeriCorps and Senior Corps • Federally funded community service programs under the Corporation of National and Community Service. (AmeriCorps, RSVP – Retired Senior Volunteer Program, and Foster Grandparents) • Volunteer Resource Center: • Website, volunteer credit, consultations with non-profit organizations, special events, days of service, work with the First Lady with volunteer projects.

  8. Accomplishments, Trends andPerformance Measure Indicators Family Support/Community services

  9. Accomplishments, Trends and Performance Measure Indicators LOW INCOME HOME ENERGY ASSISTANCE PROGRAM

  10. Accomplishments, Trends and Performance Measure Indicators COMMUNITY SERVICES BLOCK GRANT Recipients Served

  11. Accomplishments, Trends and Performance Measure Indicators FOOD AND NUTRITION PROGRAM RECIPIENTS

  12. Accomplishments, Trends andPerformance Measure Indicators FAMILY VISITATION PROGRAM (Families Served)

  13. Accomplishments, Trends andPerformance Measure Indicators EMERGENCY AND TRANSITIONAL HOUSING SERVICES

  14. Accomplishments, Trends and Performance Measure Indicators STATE OFFICE OF VOLUNTEERISM SENIOR CORPS PROGRAMS

  15. Accomplishments, Trends andPerformance Measure Indicators STATE OFFICE OF VOLUNTEERISM AMERICORPS PROGRAMS

  16. Accomplishments, Trends andPerformance Measure Indicators VOLUNTEER RESOURCE CENTER

  17. FY 12 GOVERNOR’S RECOMMENDED BUDGET BASE ADJUSTMENTS • Personnel ($ 107,500) • Contractual ($ 36,000) • Capital ($ 10,000) • Other ($ 100,000)

  18. Thank You “Working hand in hand with our community.”

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