Division of State Service Centers

1. Division of State Service Centers Joint Finance Committee Hearing Fiscal Year 2013 Anne M. Farley, Ph.D. Division Director February 21, 2012

2. Mission We are a safety net for the poor, working poor and newly poor. When individual and families have no place to turn, they come to State Service Centers for help with food, shelter, payment of utilities and other basic needs. We work to strengthen families and communities by promoting volunteer opportunities and service to address critical needs in Delaware. Division of State Service Centers

3. 15 Community-Based Locations • The centers are strategically located providing one stop shopping for human services delivered by Divisions of State Service Centers, Social Services, Public Health, and several other Divisions in Health and Social Services as well as the Department of Services for Children, Youth and Their Families and the Department of Correction. • Regional Centers • Adams (Georgetown), Milford, Williams (Dover), • Hudson (Newark), Northeast (Wilmington), and Porter • Area Centers • Shipley (Seaford) and DeLaWarr • Neighborhood Centers • Bridgeville, Laurel, Pyle, Smyrna, • Appoquinimink, Belvedere, and Claymont

6. Office of Community Services Community Services Block Grant (CSBG) Funds address the causes and conditions of poverty, promote self-sufficiency, family stability, economic opportunity and community development. CSBG works in partnership with First State Community Action Agency. Low Income Home Energy Assistance Program (LIHEAP) LIHEAP helps Delawareans with incomes up to 200% of poverty with heating and cooling bills. This program is administered in partnership with Catholic Charities.

7. Households Receiving Heating Assistance

8. Office of Community Services Family Visitation Provides a safe haven for children to visit and re-unite with non-custodial parents. Adopt-A-Family Provides special assistance to low income households at holiday time, back-to-school, and year-round. Food and Nutrition Program The Division provides state funding for the Food Bank of Delaware and Catholic Charities, which in turn funds 60 non-profits to stock food closets, mobile pantries and food Brown Bag Clubs.

9. Food and Nutrition Program Recipients

10. Emergency and Transitional Housing Services

11. Delaware Financial Empowerment A unique non-profit and government partnership between the United Way of Delaware and the State of Delaware (led by the Department of Health and Social Services) to create financial stability for all Delawareans.

12. State Office of Volunteerism (SOV) AmeriCorps and Senior Corps Federally funded community service programs under the Corporation of National and Community Service (AmeriCorps, Retired Senior Volunteer Program (RSVP), and Foster Grandparents (FGP)). Volunteer Delaware Website volunteer credit, consultations with non-profit organizations, special events, days of service

13. State Office of Volunteerism Senior Corps Programs

14. Provider Increase - $37.3 Structural Transfer - Consolidation of IPU’s FY 13 Governor’s Recommended Budget

15. Thank You! “The fundamental test of our society is how it treats the least powerful among us.” Ted Kennedy