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Maximising the Effectiveness of National Statistical Offices: What Does It Mean?. Enrico Giovannini President of the Italian Statistical Institute. New York, February 2010. The Istat mission
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Maximising the Effectiveness of National Statistical Offices: What Does It Mean? Enrico Giovannini President of the Italian Statistical Institute New York, February 2010
The Istat mission To serve the society through the production and communicationofhigh-qualitystatistical information and analyses, produced in full authonomyusingrigourousethical and professionalprinciples and the mostadvancedstatisticalstandards, in ordertodevelopanin-depthknowledgeofenvironmental, economic and social conditionsof Italy, at differentterritoriallevels, and tofosterdecision-makingprocessesofallcomponentsof the society (citizens, policy makers, etc.)
The Istat vision Istat intendstobean innovative administration, committedto serve the society fostering the professionalism and the integrityofits staff, establishing appropriate workingconditions and minimisingits impact on the environment.Istat respects the privacy ofrespondents, protects the confidentialityof data collected and carries out its work in a transparent and independentmanner. Istat iscommittedtoachieve the maximumeffectiveness and efficiency in the useofavailableresources and tofoster the developmentof the National Statistical System and the collaborationwithother public administrations, researchinstitutes and civil society, alsotoimprove statistical literacy. Istat is part of the EuropeanStatistical System and cooperateswith the othermembersof the internationalstatistical system.
The output of official statistics A recent carried out on 28 countries indicates that the most frequently used output indicators include: • number of publications (or number of releases); • number of publication copies sent to subscribers; • number of visits to the Internet page; • number of indicators accessible in the Internet databases; • number of tables viewed in the Internet databases; • number of presentations at conferences and seminars; number of media quotations. Many NSOs also try to measure the quality of output with quantitative indicators (punctuality of releases, revisions in statistical database, etc.) or user’s satisfaction surveys
How to measure the output of official statistics Accordingto the International Standard IndustryClassification (ISIC Rev.1), the production ofofficialstatisticsis a non-market service • Part of Section L, Division 75 “Public Administration and Defence” • Group 7511 “Administration of the State and the economic and social policy of the community”, which includes: • administration and operation of overall economic and social planning and statistical services at the various levels of government
How to measure the output of official statistics Accordingto the SNA93, services are the resultof a production activitythatchanges the conditionsof the consumingunits The changes that consumers of services engage the producers to bring about can take a variety of different forms such as: (a) changes in the condition of the consumer’s goods (b) changes in the physical condition of persons (c) changes in the mental condition of persons
How to measure the output of official statistics Accordingto the Atkinson’s Report “the output of the government sector should in principle be measured in a way that is adjusted for quality, taking into account of the attributable incremental contribution of the service to the outcome” So, what is the outcome of the consumption of statistics? Knowledge
How to measure the output of official statistics N VAS = S (QSA * MFi * RSi * TSi * NLi) – CS i = 1 VAS = value added of official statistics QSA = official statistical information produced MFi = role played by media to disseminate QSA to the user RSi = relevance of QSA to the user TSi = trust in official statistics NLi = user’s numeracy CS = cost of producing official statistics
Empirical evidence • 69% of Europeans think that it is necessary to know economic key data • 53% of Europeans are not able even to guess the GDP growth rate in their country. 8% know the right figure • 45% of Europeans do not trust official statistics • In the US the five main TV channels report GDP figures only in the 46% of cases, the 27 main newspapers in the 39% of cases • 40% of Americans never heard of official GDP data or the source agency
Statistical information produced (QSA) • More information available than ever • New domains, new breakdowns • Longitudinal studies and microdata • Indicators • ... • Competition with the private sector • Opinion polls • Administrative data • … • Growing users’ needs • Globalisation • Timeliness • … MAIN MESSAGE: resources are the constraint
Role of media (MFi) • New channels • Internet • YouTube • ... • New tools • Visualisation and videos • Wikis, blogs, twitter, ... • ... • New information brokers • Specialised websites • People • ... MAIN MESSAGE: be proactive and innovative
Relevance for each and every user (RSi) • New formats of releases • Redesign press releases, websites and datawarehouses • Establish links to other content (tagging, wordclouds, etc.) • ... • Engage users in designing products • Statistical tables and charts • Wikis and blogs • ... • Change the language • Use layman’s language • Engage young generations and “prosumers” • ... MAIN MESSAGE: harness the power of new technologies and of “collective intelligence”
Role of Trust (TSi) • Measure trust and evaluate the “corporate image” • Opinion surveys • Focus groups • ... • Be transparent • Admit mistakes and manage revisions • Engage users in regular quality evaluations • ... • Be authoritative • Implement the IV fundamental principle in a balanced way • Establish a continuous dialogue with media • ... MAIN MESSAGE: do not take trust for granted
Role of numeracy (NLi) • Invest in statistical literacy • Statistics at school • Training courses for journalists and policy makers • ... • Establish partnerships • Governmental and non-governamental organisations • Scientific associations • ... • Engage parliaments at national and local levels • Provide dedicated services • Establish a continuous dialogue with parlamentarians • ... MAIN MESSAGE: enhancing numeracy is part of statistical offices’ mandate
Cost of producing statistics (CS) • Develop an effective system for planning • Continuous evaluation of positive and negative priorities • Build medium term scenarios • ... • Establish a quality framework • Rolling reviews to identify and share best practices • Create a conducive environment for innovation • ... • Engage external experts and reviewers • Exploit new developments in ICT • Engage academics and research institutes to test new ideas • ... MAIN MESSAGE: exploit all opportunities and be ready to implement both minor and radical changes