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Resumes and Interviews

Learn the purpose of a resume, what employers are looking for, and where to find job opportunities. Discover what to include and what not to put on your resume, as well as how to create a compelling cover letter. Master the art of interviewing, including researching the company, preparing answers to common questions, and mastering communication skills. Evaluate restaurant managers and learn how to interview applicants effectively. Understand legal and illegal interview questions. Homework: Create a resume and cover letter by November 15th.

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Resumes and Interviews

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  1. Resumes and Interviews

  2. What is the Purpose of a Resume? • Hint- it is not to get a job

  3. What are employers looking for?

  4. What are employers looking for? • Communication • Flexibility • Interpersonal Skills • Computer Literacy • Honesty • Research • Team Work • Initiative • Work Ethic • Willingness to Learn

  5. Where are the Jobs? • 1. Personal contacts • 2. Placement offices • 3. Employers • 4. Ads • 5. Internet • 6. Professional Associations • 7. Internships

  6. What NOT to put on your resume • Title • Salary • Weaknesses • Reasons for leaving • References

  7. Creating your resume • Step 1 Name Address Phone Number E-mail

  8. Step 2 • Objective • Tell the employers the work you are hoping to do

  9. Step 3 • Highlights of Qualification • Refer to the list of 10

  10. Step 4 • Education • List most recent first, degrees or anticipated dates

  11. Step 5 • Experience • Title, Name of Organization, Location, Dates • BAQQR

  12. Step 6 • Additional Information

  13. References? • Available upon request • 3 Professional, 1 personal

  14. Cover Letters • 3 paragraphs • 1. State why you are sending your resume • 2. Sell yourself! • 3. Schedule the interview.

  15. Interviews- why should I? • 1. Meet Employer • 2. Sell your strengths • 3. Learn about position • 4. Is a good fit?

  16. How often? • Interview as much as possible • 1. You need the practice • 2. Refine your job search • 3. Network • 4. Unexpected Opportunities

  17. Interviews- a skill you can learn! • Step 1. Do your Research • Know your resume • Know about the company • Write a list of questions • Directions? • Who are you meeting with?

  18. Interview Questions • Anticipate questions • Know your resume, know your worth. • Learn to tell your story • S T A R • Situation • Task • Action • Result

  19. Communication is #1 • Wordsonly account for 7% of the total message people receive, 93% of the message is contained in our tone of voice and body language.

  20. Day of the Interview • Be Early • Cell Phone • Eye Contact • Lean Forward • Nod • Shake Hands • Write Thank You Note

  21. Evaluating restaurant Managers • Turnover Rate- the # of employees separated from the business divided by the total number of current employees

  22. Interviewing applicants • 1. Make the candidate as comfortable as possible • 2. Offer drink, seat • 3. Start with qualifying questions • 4. Ask @ resume • 5. Let the candidate talk • 6. Switch to tell and sell

  23. Legal or Illegal? • What is your marital status?

  24. Illegal! • What are the names of relatives already employed by this company or a competitor?"

  25. Legal or Illegal • Legal version- • Do you live in town?

  26. Illegal • Legal version- • Is there anything that will prevent you from being to work at 9am?

  27. Legal or Illegal • Do you plan on having any more children?

  28. Illegal! • Legal version- • Is there anything in your future that you for see in having extended absences?

  29. Legal or Illegal • Do you have any handicaps?

  30. Illegal! • Legal version- • Can you lift 40 lbs?

  31. Illegal or Legal • Do you prefer to be addressed as Mr, Mrs, Miss, or Ms?

  32. Illegal • Legal version- • No legal way to ask

  33. Legal or Illegal • What languages do you read, write or speak fluently?

  34. Legal

  35. Legal or Illegal • What religious holidays do you observe?

  36. Illegal • Legal version- • Can you work on Saturdays?

  37. Legal or Illegal • Have you ever been arrested?

  38. Illegal! • Have you ever been convicted?

  39. Legal or Illegal • To which clubs, organizations, memberships do you belong?

  40. Illegal! • Legal version- • To what PROFESSIONAL organizations do you belong?

  41. Declining Applicants • 1. money • 2. schedule • 3. standards • 4. no interest

  42. Homework for next week • Create a Resume and cover letter • Due Nov 15th @ 2:00

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