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Pacific Area Status of Progress. Dean J. Granholm Area Vice President. Service Rankings and Results. COMMERCIAL OVERNIGHT. Pacific Area… Weekly Rank #2 in the Nation. QTD 98.98 also #2 Nationally. COMMERCIAL MAIL – TWO DAY. Pacific Area… Weekly Rank #1 in the Nation.
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Pacific AreaStatus of Progress Dean J. Granholm Area Vice President
COMMERCIAL OVERNIGHT Pacific Area… Weekly Rank #2 in the Nation. QTD 98.98 also #2 Nationally.
COMMERCIAL MAIL – TWO DAY Pacific Area… Weekly Rank #1 in the Nation. QTD 98.48 also #1 Nationally
COMMERCIAL MAIL 3 + DAY Pacific Area… QTD Rank #5 in the Nation. QTD 92.68 also #5 Nationally
PRIORITY AIR Pacific Area… Weekly Rank #4 in the Nation. QTD Score 83.55 Rank #5
PRIORITY SURFACE Pacific Area… Weekly Rank #1 in the Nation. QTD 95.40 also #1 Nationally
EXPRESS Pacific Area… Weekly Rank #2 in the Nation. QTD 89.90%, #1 Nationally
PERIODICALS 1 TO 2 DAY Pacific Area… Weekly Rank #2 in the Nation. QTD 89.66 also #2 Nationally.
STANDARD SCF LETTERS Pacific Area… Weekly Rank #1 in the Nation. QTD 94.85 #2 Nationally
STANDARD SCF FLATS Pacific Area… Weekly Rank #2 in the Nation. QTD 84.94 Rank #3 Nationally.
STANDARD NDC LETTERS Pacific Area… Weekly Rank #3 in the Nation. QTD 91.77 rank #5 Nationally.
STANDARD NDC FLATS Pacific Area… Weekly Rank #4 in the Nation. QTD 84.94 rank #4 Nationally.
Pacific Area Retail Revenue QTD $781 Million Last Year QTD $746 Million # 1 in the Nation
Alternate Access Revenue Pacific Area… Monthly, QTD and YTD #1 in the Nation 55.5% Alternate Access 54.7% Alternate Access 50.1% Alternate Access
Changing Landscape New Product PSSD
PSSD • Began July 28, 2013 • For Negotiated Service Agreement (NSA) Customers • Initially Amazon only Participating Customer • Shipments are dropped at DDU During Parcel Select Same Day Hours as reflected in Facilities Database (FDB) • “New” Hours Type in the “Facility Times” module in FDB for Parcel Select Same Day Hours • Appointments are made by NSA customers through FAST • Appointments available in 15 minute intervals
PSSD Results since start up PSSD is 7 days a week in Southern California for over 400 zip codes. Receiving 75,000 to 120, 000 packages a day 7 days a week on average. Scanning real time on 88% of the packages delivered. Same day delivery rate is 99.75%
World Class Package Platform Overview Building a World Class Package Platform Objective Build a World Class Package Platform that dominates the market by establishing a package processing and delivery network that supports package growth, delivery expectations, and an enhanced customer experience. 7 Key Roadmaps • Integrated Package Network Plan • Product Development Plan • Package Delivery Optimization Plan • Next Generation Equipment • International Package Processing Plan • Improve Customer Pick-up Experience • 100% Product Visibility 22