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Empathetic Listening involves more hearing with the heart. Enjoy the presentation that highlights on the benefits and the ways to improve listening.
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Empathetic Listening is a way of listening and responding to another person that improves mutual understanding and trust.
It involves more hearing with the heart and the ears and acting accordingly.
How do empathetic listening skills help? www.commlabindia.com
Allows Constant Reflection on What is Being Said
Interpret the Intended Meaning Correctly www.commlabindia.com
Enhance Thinking Skills www.commlabindia.com
Don’t Change the Subject by Interrupting the Speaker www.commlabindia.com
Avoid Interrupting and Interrogating the Speaker
An individual must first establish where his or her responsibility lies.
Clarify your Doubts and Rephrase Statements to Check your Understanding
Requires Open-mindedness
“The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.“ - Ralph Nichols
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