Teldat Security

1. Teldat Security VisorALARM & MIP Alarm transmission over IP networks

2. Agenda • Product description • Installation • Video storage options • Recording access and management • Tech specs

3. Product definition “The MIP is a simple communications device that allows the transmission of alarms, generated by a conventional control panel, through any kind of IP network (ADSL, cable, internet…) at the same time that keeps the standard telephone alarm transmission as a back-up mechanism” Central Station Alarm Panel MIP Internet Telephone

4. How does it work? “When the control panel dials the central station telephone number to send an alarm, the MIP will ‘capture’ the call, read the CONTACT-ID information from the control panel, put that information into an IP packet and send it to the Central Station via the internet (Cable, ADSL, T1,…)” Alarm Panel MIP Sends the alarm Telephone call Sends Contact-ID via the internet

5. And if the network is ‘down’? “The MIP will not acknowledge the alarm to the control panel until the central station has receive the IP alarm properly. If the IP transmission fails, no ACK will be given to the control panel and the control panel will then redial. This second time, the MIP will let the control panel make the phone call to the central station (pass-through mode)” Central Station Alarm Panel MIP Internet Telephone

6. With which control panels does the MIP work ? “The MIP supports any control panel that can be programmed to use the CONTACT-ID protocol and that uses a standard telephone line to send its alarms to the central station” Alarm Panel MIP CONTACT-ID Note: The SIA protocol will be available for version 2.0 of the MIP.

7. MIP installation “The MIP has been designed so that it can be mounted in the inner side of the control panel’s lid” Input telephone connection from panel 12Vdc (from panel) Alarm input From panel (optional) Relay output Ethernet connection to hub or router Connection to telephone network

8. Communication line for the MIP “The MIP can send alarms to the central station using any kind of always-on communication line, such as ADSL, cable or T1 lines” MIP ADSL HUB CABLE ROUTER T1 … … …

9. VisorALARM : Central station IP receiver

10. VisorALARM : Central Station IP receiver “All the alarms sent by any MIP module will be sent to the VisorAlarm receiver located at the Central Station” VisorAlarm : Central Station Receiver for MIP alarm reception

11. IP receiver installation “The VisorAlarm IP receiver will send all received IP alarms to your automation software server via a serial connection, just as any other of your alarm receivers” Automation Software Server (IBS, MAS, Microkey, Dice, Bold…) HUB Ethernet To internet router Serial Connection AlarmNET

12. IP receiver protocols “The VisorAlarm receiver can be programmed to emulate some of the most common receiver protocols (Sur-Gard, Radionics,…)” Automation Software Server (IBS, MAS, Microkey, Dice, Bold…) Surgard or Radionics serial protocols HUB Ethernet To internet router Serial Connection AlarmNET

13. IP receiver scalability “Multiple VisorAlarm modules can be set-up at the central station, each of them using a different IP address and acting as independent receiver units” Automation Software Server (IBS, MAS, Microkey, Dice, Bold…) HUB Nx Ethernet To internet router N x Serial Connection AlarmNET

14. Main advantages of using the MIP system

15. Main advantages of using the MIP system ( I ) 1. Saves the cost of each alarm phone call: By transmitting the alarm via a flat rate always-on network which the customer is probably using for Internet access. Alarms are sent through the existing high speed internet access Central Station Alarm Panel MIP Internet Telephone

16. Main advantages of using the MIP system ( II ) 2. Instant alarm transmission to the central station : Alarm transmission over most high speed networks will take less than a second. End-2-End delay usually less than 1 second Central Station Alarm Panel MIP

17. Main advantages of using the MIP system ( III ) 3. Low alarm transmission cost and high speed allows fast and easy communication to the central station of almost any control panel event (secure arm/disarm, battery status, test signals …) Central Station Fast and no-cost transmission of maintenance and general events

18. Main advantages of using the MIP system ( IV ) 4. Allows for the “secure line” functionality with no extra costs: The MIP is periodically sending signals to the Central Station receiver acting as a line supervision mechanism. If a MIP does not communicate in time, the receiver will automatically generate a false alarm. This functionality allows line sabotage and line failure detection. Sabotage / technical alarm Alarm Panel + MIP Receiver Line Failure / Sabotage VisorAlarm Central Station

19. Main advantages of using the MIP system ( V ) 5. The MIP does not require a dedicated internet line and can be placed on the same network that is being used to surf the internet or for other broadband services Alarm Panel Internet High Speed Router PC#1 PC#2

20. Main advantages of using the MIP system ( VI ) 6. The MIP can be used with most of the installed base of control panels as most panel support the CONTACT-ID protocol : The MIP can be sold to your existing customer base as a way to improve their security and decrease their costs, or added to new alarm installations. Compatible with installed base of alarm panels Alarm Panel CONTACT-ID

21. Security on the MIP alarm transmission system

22. Security on the MIP system Alarm Encryption: All the information transmitted between the MIP and the central station receiver is encrypted using an RC4 code. Password protected: All the information transmitted between the MIP and the central station receiver is encrypted using an RC4 code. Anti-replication mechanism: Each communication to the central station receiver has a dynamic sequential password so any alteration on the encrypted sequence will be detected. Note: Dynamic sequential password is not supported in beta / evaluation versions of the MIP units.

23. Frequently Asked Questions

24. MIP Frequently Asked Questions ( I ) CID: The MIP module will have the same CID than the control panel to which it is attached. That will allow the central station to keep track of all the secure lines and associate each of them to the corresponding user account. Bandwidth: The MIP uses less than 64 bytes of information in each polling or alarm communication, thus using an insignificant bandwidth of a regular internet line. IP address: The MIP can be setup with private (non public) IP addresses.

25. MIP Frequently Asked Questions ( II ) Firewalls and proxies: The MIP uses UDP packets and can be programmed to work over any IP port. Most firewalls will allow outgoing UDP traffic. Polling period: The polling period can be set between 10 and 65000 seconds. Control Panel Programming: The MIP lets through all incoming calls to allow the central station access the panel for configuration and maintenance purposes.

26. IP receiver Frequently Asked Questions ( I ) Nº of MIP units : VisorAlarm receiver supports more than 3,000 MIP units simultaneously. IP address : The VisorAlarm receiver needs to be programmed with a static public IP address. Scalability : Several VisorAlarm receivers can be installed at the Central Station (each of them using a different IP address and serving a different group of MIP units).

27. IP receiver Frequently Asked Questions ( II ) Receiver backup: For high availability scenarios, the VisorAlarm receiver can be installed by pairs in a Master/Slave backup configuration. What happens if the central station internet access goes down? : The receiver is programmed to poll a well-known highly reliable external internet address. If that poll fails, the receiver will not generate false technical alarms and will wait for it’s connection to be re-established.

28. MIP and VisorALARM technical specifications

29. MIP Technical Specifications

30. VisorALARM : IP receiver Technical Specifications

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