Offering Electronic Giving to Your Congregation DIRECT DEBIT GIVING • CREDIT & DEBIT CARD GIVING • ONLINE GIVIN

1. Offering Electronic Giving to Your Congregation DIRECT DEBIT GIVING • CREDIT & DEBIT CARD GIVING • ONLINE GIVING • MOBILE GIVING WELCOME! Ken Sloane, Director of Stewardship Leadership Ministries, GBOD

2. By the end of 2012, 89 million people—or 75% of total U.S. households—will be online. • Source: eMarketer, March 2011

3. Between 2000 and 2010, the number of households that use online banking increased more than six-fold, and the number that use online bill payment increased nearly eight-fold. --Source: fiserv.com/trends

4. Online Bill Payers by Age Group • --Source: fiserv.com/trends

5. Bills Paid By Check vs. Paid Online • --Source: fiserv.com/trends

6. What are the advantages of Electronic Giving for my Local Church?

7. Advantages of Electronic Giving • Automatic, recurring donations… • Increase total contributions by improving donation consistency • Minimize seasonal donation slump • Allow members to give even when they are unable to attend services • Reduces time spent tallying donations and preparing deposits • Reduces handling of checks and cash in the church office Electronic Giving reduces seasonal donation slump

8. Advantages of Electronic Giving • Reduces risk associated with handling sensitive member data in the church office • Appeals to a wide spectrum of congregation members, including: • Longtime worshippers that appreciate having an alternative to frequent check writing • Families that pay the majority of their bills by electronic means and appreciate donating in the same way. • Reduces natural resources consumed in production, transportation, processing and disposal of checks

9. Why do we talk about one company: Vanco Services?

10. What Vanco Offers Your Church • Endorsed by the General Council on Finance & Administration • PCI Level 1 Compliant Service Provider (5 levels, 5 being least secure) • Highest level of data security certification • SAS 70 Audit • Annual audit of business controls and processes • Tightly controlled systems • Client data never transferred to portable PCs or storage devices • Extensive redundancy • Transaction activity mirrored at separate, secure backup data centers

11. What Vanco Offers Your Church • Software integration • Vanco solutions integrate with many widely used church management software programs

12. What Vanco Offers Your Church

13. What Vanco Offers Your Church • Software integration • Vanco solutions integrate with many widely used church management software programs • Live telephone training and support for church staff • All calls answered live by client services staff that provide free, personalized telephone training and support • No long-term contracts • Clients retained with superior solutions & service • 30-day termination notice with no penalty • Sound, ethical contract practices • Contract terms never dependent on contract length • No payments made to churches to obtain their business

14. What Vanco Offers Your Church • Money moves quickly & securely • Electronic Funds Transfer (Direct Debit) • Transferred from member to church on same day • Never deposited into Vanco operating account • Never held in interest bearing account for the benefit of Vanco • Never sent by check to create a float beneficial to Vanco • Credit Card & Debit Card • Transferred without delay within 2-4 business days • Processed according to industry guidelines

15. What Vanco Offers Your Church • Experience & depth • Serving more than 12,000 churches and nonprofit organizations • Working with UMC for 10 years, used by over 1500 United Methodist Churches • Members of senior management team each have more than 20 years of ACH experience • Members of senior management team each hold degrees in either accounting or finance • 65+ employees

16. How does Electronic Giving work?

17. How it works Four easy steps! Donation entry method is selected Donations are entered Donations are processed Donations are deposited into church bank account Vanco Processing Engine PCI Level 1 Compliant

18. How it works • Donation entry method is selected • A) Church Website* or • B) Authorization Form • * Requires e.service® by Web.

19. How it works

20. How it works • 2. Donations are entered • Church Website: • Church member personally enters information on a secure Vanco-hosted giving page linked from church website. • Authorization Form: • Church staff enters information from member’s signed authorization form into Vanco’s secure Online Service Center.

21. How it works • 3. Donations are processed • All transactions are processed in Vanco’s secure, PCI Level 1 Compliant environment. Vanco Processing Engine PCI Level 1 Compliant

22. How it works • Donations are deposited into church bank account • Church staff can view, download or import Vanco deposit reports* • Donation information can be segregated and reported by type of fund • Member sees donation on bank statement under the church name • * Vanco reports can be imported into church management software.

23. Fund Summary Breakdown by Donor

24. How it works How long does it take someone to Signup and make a donation? Less than 3 minutes. Watch!

27. What payment methods are available to members?

28. Payment methods

29. How much does it cost?

30. Cost to Local Church Other fees may apply (for returned items, charge back items, etc.)

31. Cost to Local Church Other fees apply for returned items and charge back items.

32. Build a Package for Your Church Web Donations/Mobile Credit & Debit Cards Direct Debit/EFT (church enrolls) Direct Debit/EFT (donor enrolls via web)

33. Revised 12/10/10 On Site Giving

34. Reasons to Provide • Electronic Offering Cards: • The card can be placed in the offering in lieu of an envelope. • The symbolic act of giving is an important part of stewardship and worship. • Many members feel the need to place their gift in the basket as it passes them. Others may want this to be part of their witness to others. • The cards help to bring awareness of electronic giving to other members. Members may ask each other about electronic giving when they see the cards used.

35. “We have been using Vanco's electronic funds transfer capability since 2003. Signing up donors, editing changes, and printing reports on-line using their website is intuitive and easy. We are very pleased with Vanco's performance and expect to be one of their customers for many years to come.” Pacific Beach United Methodist Church San Diego, CA “…their website is intuitive and easy.”

36. “We have been using Vanco for about a year. We have many people who vacation in the South in the Winter and others that go North in the Summer. This EFT service has greatly helped our cash flow of donations. We have had absolutely no problems with the service. It is simple to use and the service from the Vanco people has been wonderful. If I can help you with forms or ideas, let me know. There is no reason that you would not begin an EFT service for your church members. I would very much recommend the Vanco people and their services.” United Methodist Church Wheaton Wheaton, IL “…simple to use and the service from the Vanco people has been wonderful. ”

37. “Greene Street United Methodist Church and the Greene Street Preschool have been using Vanco Services for several years. We have found the staff to be extremely patient with our questions and establishing the accounts nearly effortless. We are using credit card processing, debit deposits, and direct deposit of payroll. The process has been error free and solid from the very beginning. Vanco has been willing to process minimal requests, never commenting on our slow start.” Greene Street United Methodist Church Piqua, Ohio “…process has been error free and solid from the very beginning. ”

38. “The EFT service was very easy to customize to our existing contribution programs and it provides a secure and timely means of contributing to the church. As we encourage each person to donate a portion of their gifts back to God, the EFT program helps by allowing each person to schedule the frequency of their donations as their income allows. Since we started using Vanco’s programs, our church’s income has been more consistent week to week and the percentage of actual vs. pledged income is the highest it has ever been! ...with Vanco’s help, we are fostering a change in the way our congregation sees the relationship between them, their offerings, and their use in God’s church.” Broadway United Methodist Church Chicago, IL “…income has been more consistent week to week and the percentage of actual vs. pledged income is the highest it has ever been!”