Giving Women Credit

1. Giving Women Credit

2. Mission of Pro Mujer Pro Mujer is a women's development organization that provides poor women in Latin America with the means to build livelihoods for themselves and futures for their families through microfinance, business training, and healthcare support. • What Makes Pro Mujer Different: • Serves the very poor • Focuses on women • Integrates credit with human development • services Empowering Latin American Women to Break the Cycle of Poverty

3. Resources and Training for Women Pro Mujer gives women the resources and the skills they need to: • Increase their income and develop sustainable businesses • Maintain their health and the health of their families • Recognize their own value and potential • Achieve equality in their homes, workplaces, and communities • Develop the self-confidence to resist domestic violence • Inspire their children to pursue a better life Empowering Latin American Women to Break the Cycle of Poverty

4. Poverty in Latin America 534 million people live in Latin America and the Caribbean 35% live on less than $2 a day 20 per 100,000 women die in childbirth in developed countries 190 per 100,000 women die in childbirth in Latin America 8 per 1,000 children die before the age of five in the United States 31 per 1,000 children die before the age of five in Latin America Empowering Latin American Women to Break the Cycle of Poverty

5. Microfinance and How it Alleviates Poverty Expands opportunities Promotes gender equality Improves nutrition/health Empowering Latin American Women to Break the Cycle of Poverty

6. Pro Mujer Clients • Are primarily women • Age between 36-44 • Live on less than $2 a day • Majority have not completed primary education • Don’t qualify for credit and savings accounts from financial institutions • Work primarily as vendors in the informal sector • Have limited access to health services Empowering Latin American Women to Break the Cycle of Poverty

7. How Pro Mujer Combats Poverty* Reduces Poverty: 20% of long-term clients’ households were considered poor compared to 40% of new-client households Increases Income (Peru): Established clients earned 19% more than recent clients. They also spent more of their income on health and education Improves Preventive Health Care (Nicaragua): 59% of long-term clients have had a PAP exam at least once, versus 46% of new clients Empowers Women (Bolivia): 44% of clients belong to community organizations, compared to 20% of non-clients. And, 31% of clients involved in community organizations have leadership roles vs. 13% for non-clients *Pro Mujer Case Studies Empowering Latin American Women to Break the Cycle of Poverty

8. A Track Record of Success • Presence in 5 countries in Latin America: Argentina, Bolivia, Mexico, Nicaragua and Peru • $159 million in loans were disbursed in 2009 and as of October of this year, $155 million were disbursed in 2010. • Average loan balance: $266 • Currently serves over 200,000 clients and more than 1.1 millionchildren and extended family members • Loan portfolio at risk of default is 1.9% • $17.8 million in client savings accounts   Empowering Latin American Women to Break the Cycle of Poverty

9. Social Development • Strengthen family relations • Address domestic violence • Promote women’s rights • Develop leadership skills • Social networking • Microfinance • Access to credit and • savings accounts • Business training sessions: • Business plan development • How to use credit • Healthcare • Education/Awareness/Tests • Links to affordable healthcare: • Pre- and post- natal care • PAP smears & breast exams • Early detection/treatment of • asymptomatic chronic • diseases • Vaccinations • Dental Our Integrated Services Model • Communal • Bank • Groups of 18 to 28 women • Women guarantee each • other’s loans • 99% of clients repay • their loans on time Empowering Latin American Women to Break the Cycle of Poverty

10. Acountability • Process maps with roles, • responsibilities, • benchmarks for individuals • and teams • Performance review • Internal and external • programs, • provide support Monitoring and Quality control Systematic incorporation of indicators to measure processes, outcomes, Client satisfaction, institutional performance. Best evidence practices and standardized protocols. Standardization of reports Sustainability Share with Microfinance client platform, infrastructure, administrative tools. Charge clients modest monthly fee to cover costs .No out of pocket during screening, education, acute consults or treatment/follow up of chronic conditions Strategic plan for Health Program 2011 Integrated Services: One-stop shop Health package in-house: Education, Annual check-up/Screening offered on payment day Diagnosis and treatment of acute and chronic conditions/ Counseling on Family planning and Domestic Violence Referral of complex cases at discount prices Health campaigns Mobile clinics Empowering Latin American Women to Break the Cycle of Poverty

11. Building a Successful Business- Sandra Saldaño, Argentina Sandra and Daniel have seen their weekly earnings double from 200 pesos (about $65) to 400 pesos (about $130). Their Pro Mujer loan helped them buy raw materials for their pewter handcrafts. They also received coaching and training from Pro Mujer. Gradually, they took out larger loans, started selling their products at artisan markets, and became more adept at sales and bookkeeping. Today their business is thriving and they are economically sustainable. They can provide for themselves and their family. Empowering Latin American Women to Break the Cycle of Poverty

12. Improving Healthcare- Johana López, Nicaragua Cervical Cancer is the #1 cause of death among women in Nicaragua. Johana, a 33 year old mother, received a loan from Pro Mujer, but it was the PAP test that Pro Mujer offered, that saved her life. Her early stage cancer was treated with chemotherapy at a nearby hospital and eventually the cancer dissapeared. Now, healthy, she undergoes PAP tests every six months, and encourages family and friends to do the same. Says Johana, “I always have the test at Pro Mujer because I know the results are dependable.” Empowering Latin American Women to Break the Cycle of Poverty

13. Enhancing Social Development- Adela Hualque, Bolivia As a Pro Mujer client, Adela Hualque was so successful at recruiting new members to form communal banks in Bolivia, that she was asked to join Pro Mujer’s staff as a credit officer in 1994. Initially, in 1990 she received a loan to expand her textile and children’s clothing business. Around the same time, she began recruiting new clients for Pro Mujer. Adela credits Pro Mujer with giving her the self- confidence to take on increased responsibilities and overcome the isolation that often is associated with poverty. “Before, I was very timid and didn’t talk to people. Now I interact with people all the time. I’ve seen for myself that women can advance, that we are worth something and can help ourselves.” Empowering Latin American Women to Break the Cycle of Poverty

14. Recent Awards and Recognition • Five-year grant of $3.1 million from the Bill & Melinda Gates Foundation to develop new products • Inter-American Development Bank's 2007 Excellence in Microfinance Award • Grameen Foundation’s 2006 Pioneer in Microfinance Award • Financial Transparency Award from the Consultative • Group to Assist the Poor (CGAP), based at the World • Bank • MicroRate, investment ratings of “A” for Peru, • “A-” for Bolivia, and “B+” for Nicaragua • USAID, recognition for outreach and efficiency Empowering Latin American Women to Break the Cycle of Poverty

15. Building Capacity to Support Growth • Develop and implement ongoing training programs for staff • Implement new Management Information Systems (MIS) across entire Pro Mujer Network and develop long-term IT strategy • Further improve financial risk management • Develop and implement guidelines for accessing capital across the network • Develop standard social indicators to measure impact • Develop policies and guidelines for non-financial services Empowering Latin American Women to Break the Cycle of Poverty

16. Corporations JP Morgan AIG Bessemer Trust Continental Airlines Deloitte Evercore Asset Management, LLC Goldman Sachs Halbis Hewlett Packard Johnson & Johnson The McGraw-Hill Companies Microsoft Simpson Thacher & Bartlett LLP Standard & Poors Xerox Foundations Anglo American Group Foundation The Bill & Melinda Gates Foundation The Citigroup Foundation Hagedorn Family Foundation Halloran Philanthropies JP Morgan Chase Foundation The Weberg Trust The Western Union Foundation Whole Planet Foundation Zennström Philanthropies Major Institutional Donors Empowering Latin American Women to Break the Cycle of Poverty

17. Pro Mujer is more than a microfinance pioneer. No other institution so successfully delivers programs that meaningfully improve the health and livelihoods of very poor women… By staying true to their values, Pro Mujer has created an innovative, integrated approach that is replicable and poised to become a new industry standard. Jonathan Murdoch, Professor of Public Policy and Economics At New York University’s Wagner School, and co-author of The Economics of Microfinance Empowering Latin American Women to Break the Cycle of Poverty

18. Leadership Rosario Pérez, CEO, Pro Mujer Rosario Pérez, Chief Executive Officer of Pro Mujer, served as a member of the Pro Mujer board of directors for two years prior to being elected Chief Executive Officer of the organization. As a member of the board, she was an integral part of several board committees and worked with the Pro Mujer leadership in both the U.S. and Latin America. Rosario is the founder and owner of R.P. Advisors LLC, a consulting firm based in New York City. Before founding her firm, Rosario was the Global Executive in charge of JPMorgan’s Latin America Private Bank where she managed a US$300 million dollar revenue business with 300 employees worldwide. Additionally, she was on the boards of J.P. Morgan (Suisse) S.A. and J.P. Morgan Trust Company (Bahamas) Limited. Until January 2005, she served on the board of Helen Keller Worldwide. She presently serves as founder and President of CONARTE, a Mexican foundation focused on promoting the arts in Mexico’s public secondary and primary school system. Rosario received a B.A. in International Relations from Universidad de las Américas in Mexico and holds a M.A. degree in Modern European History from Yale University. Email: rperez@promujer.org Lynne Randolph Patterson,  Co-founder and Director of Pro Mujer Lynne spent the first part of her career in the United States promoting educational programs for low income families and children. She worked as a teacher and administrator in the New York City and Port Washington Long Island public school systems. In 1990, she moved with her family to Bolivia where she joined forces with Carmen Velasco to develop training programs for women receiving donated food. Lynne and Carmen developed an inclusive, comprehensive program based on what the women insisted were their primary needs. The training programs in business development, child development, health and family planning eventually led to the founding of Pro Mujer. Lynne has degrees in Government (B.A., Principia College); Education (M.A., Teachers College, Columbia University); American History (M.A., New York University) and Educational Administration (Ed.D., New York University). Email: lpatterson@promujer.org Empowering Latin American Women to Break the Cycle of Poverty

19. Leadership cont’d… Carmen Velasco,  Co-founder and Director of Pro Mujer Carmen spent the first part of her career teaching at the Bolivian Catholic University before she teamed up with Lynne Patterson to develop training programs for women. Carmen was the co-founder of Pro Mujer in Bolivia, which has been fully sustainable since 1998, and she has also been responsible for providing technical assistance to Pro Mujer’s microfinance institutions in Argentina, Mexico, Nicaragua and Peru. Under her leadership, Pro Mujer Bolivia, has achieved a world-wide reputation for excellence. Recently, Carmen assumed her new role as the Co-Executive Director of Pro Mujer International. Based in Pro Mujer’s new regional office in Bolivia, she is responsible for supporting operations, for new product development, and for implementation of all network systems in each of the 5 countries where Pro Mujer is established. Carmen has a Bachelor’s degree in Educational Psychology from the University of Chile. Email: cvelasco@promujer.org Tanya Mujica Keenan, Chief Development & Communications Officer of Pro Mujer Tanya Mújica Keenan, Chief Development and Communications  Officer of Pro Mujer, brings a wealth of experience in development. Before joining Pro Mujer, she served as Director of Development, Individual Giving, at New York University, where she doubled the department's fundraising totals in less than a year. Before this, she served as Director of Development at the NYU Gallatin School of Individualized Study, where she successfully closed the school's most effective fundraising campaign. Prior to NYU, she served as Assistant Director of International Initiatives at Columbia University, helping to increase the school’s visibility and expand its donor base in Asia and Europe. Earlier, she served in the Office of President Jimmy Carter and was a member of the Latin American Program at The Carter Center, and held a position at the Georgia Hispanic Chamber of Commerce. Tanya, who was born in Mexico City, earned a B.A. in Latin American Studies from the University of New Mexico and an M.P.A. in Nonprofit Management from New York University. Email: tmujica@promujer.org Empowering Latin American Women to Break the Cycle of Poverty

20. Leadership cont’d… Eugenia Acosta, Human Resources Director of Pro Mujer Eugenia has held HR leadership roles within the US, Latin America and the Caribbean over the last 15 years. Most recently, Eugenia worked as the Director of HR for Sabre Holdings and Travelocity.com where she was responsible for all HR functions across 22 countries and islands in Latin America and the Caribbean. Previously, she held a manager position in the HR team at Ryder Logistics, a global organization headquartered in Miami, and she also looked after all HR functions for Lykes Brothers, a large food and agricultural conglomerate in Tampa, Florida. She co-wrote a "Manager's Guide to the Family and Medical Leave Act" as well as several legal articles ranging from "Email privacy in the workplace" to “An Employers' guide to Age Discrimination in the workplace".  Eugenia received a BA in Psychology from Loyola University in New Orleans, and a Juris Doctor degree from Northern Illinois University. Email: eacosta@promujer.org Jenny Dempsey, Director of Product Analysis Development of Pro Mujer Jenny manages the international operations team; international grants; and the development of joint collaboration, internal technical assistance, strategic planning and institutional strengthening for Pro Mujer’s network of MFIs. Prior to Pro Mujer, Jenny worked as the accreditation manager for Catholic Relief Services Microfinance. Jenny also consulted for MicroRate, worked in Bolivia as a microfinance advisor to Pro Mujer in Bolivia and worked in the research and development unit for Fundación Emprender, an ACCION affiliate in Argentina. She holds Master’s degree in International Affairs from Columbia University and a Bachelor’s degree in economics from Kenyon College. Email: jdempsey@promujer.org Empowering Latin American Women to Break the Cycle of Poverty

21. Leadership cont’d… Jenny A. Hourihan, Chief Financial Officer of Pro Mujer Jenny brings a diverse financial management background to Pro Mujer, having been an investment banker for over two decades with advisory and transaction experience in both US and international equity and debt capital markets, mergers and acquisitions and corporate restructurings across a variety of industries as well as private and public sector clients. Most recently, Ms. Hourihan was Managing Director and Sector Head—Paper and Forest Products Group for Bank of America, and held similar positions at Merrill Lynch and the Salomon Smith Barney unit of Citigroup, where she led global teams in North America, Latin America, Europe and Asia. She is a graduate of Swarthmore College with an Honors BA in Economics, where she was a Thomas B. McCabe Scholar, and a Harry S. Truman Congressional Scholar. Email: jhourihan@promujer.org Hugo Torres, Chief Technology Officer of Pro Mujer Hugo has more than 25 years of international experience in the field of information technology, as well as in product commercialization and systems management. In his previous job, Hugo was the Director of Technology and General Manager of British Telecom Global Services in all of Latin America. Hugo has also had executive and management positions in companies such as Microsoft, Xerox, Banamex (Citigroup), and Grupo Estratel. Hugo has also been a professor of information technology at the Universidad de México. Email: htorres@promujer.org Empowering Latin American Women to Break the Cycle of Poverty

22. Appendix • Page 4: Sources: Ferreira, Francisco. “Inequality in Latin America & the Caribbean: Breaking with History?”. 2003; Gilbert, Geoffry. “World Poverty”. Santa Barbara: ABC-CLIO 2004; “Human Development Indicators 2005” (PDF). 2005; “World Bank.” 2006; “World Bank: PovertyNet: Overview.” 2006; WHO,UNICEF, UNFPA. “Maternal Mortality in 2000.” 2004 • Page 5: Sources: S.R. Khandker and O.H. Chowdhury, “Targeted Credit Programme and Rural Poverty in Bangladeh”; Shahidur Khandker, “Fighting Poverty with Microcredit: Experience in Bangladesh”; Microfinance Exchange “2004 Benchmarks”; Suzy Cheston and Lisa Kuhn,“Empowering Women Through Microfinance”; Caroline Barnes, Gary Gaile, and Richard Kibombo, “Impact of Three Microfinance Programs in Uganda”; S.M. Hashemi and L. Morshed, “Grameen Bank: A Case Study”, in “Who Needs Credit? Poverty and Finance in Bangladesh”; and Mainlam Asset Management. • Page 7: Sources: Woller G., CGAP-Ford Foundation Interim Report, 2005, “Performance Measurement: Using Social Impact Indicators,” Pro Mujer Peru, 2005. FINRURAL (2003): Evaluación de Impactos de Programas para La Mujer (Pro Mujer) Bolivia. Final Report. Woller G., CGAP-Ford Foundation Interim Report, 2005 As of June 2009 Empowering Latin American Women to Break the Cycle of Poverty

23. Contact • Pro Mujer 253 W. 35th Street, 11th floor South New York, NY 10001 • Tel: +1 212.952.0181 Fax: +1 212.952.0183 • www.promujer.org Empowering Latin American Women to Break the Cycle of Poverty