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ePDP 2.0

ePDP 2.0. ePDP 2.0 Agenda. Annual Plan Job responsibilities Goals Competencies Professional Development Plan Lets see it!. ePDP 2.0. Job Responsibilities Goals University Competencies Professional Development. JOB RESPONSIBILITIES . What are they ?.

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ePDP 2.0

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  1. ePDP 2.0

  2. ePDP 2.0 Agenda • Annual Plan • Job responsibilities • Goals • Competencies • Professional Development Plan • Lets see it!

  3. ePDP 2.0 • Job Responsibilities • Goals • University Competencies • Professional Development

  4. JOB RESPONSIBILITIES

  5. What are they ? • The state, quality, or fact of being responsible. • Something for which one is responsible; a duty, an obligation, or a burden. • Responsibilities are not unique to a given year, they are ongoing. • A responsibility may previously have been a goal.

  6. Executive Administrative Professional Staff • Typically listed in job descriptions or position descriptions. • Currently there are no job descriptions for EAP Staff. • EAP Staff should have clear idea and understanding with Supervisor of responsibilities. • Previous year’s Annual Plan.

  7. Clerical Office & Technical Staff • Identified in job descriptions. • No need to include each job duty. • With Supervisor input, Staff should have clear idea and understanding of responsibilities. • Previous year’s Annual Plan.

  8. Examples • Assemble, mail or deliver supplier/brochures/publications in response to campus departmental requests. • Manage processing, placement and tracking of temporary staff. • Advise students at front counter during assigned drop-in hours and in individual and group appointments.

  9. Examples • Receive and process web based telecommunications work orders. • Operate and support the Management Information System to report and analyze detailed client data and program accomplishments. • Develop ideas, implement features and assist in the maintenance of print and electronic publications.

  10. GOALS

  11. What is it? • The purpose toward which an endeavor is directed; an objective. • Goals are unique objectives that you strive to accomplish in a given year. • Sports: The finish line of a race. A specified structure or zone into or over which players endeavor to advance a ball or puck. • Personal: New Year’s Resolution.

  12. SMART: Performance Goals • Specific and satisfy a need. • Measurable – How will you know the goal is attained? Results oriented. • Achievable - Likely future orientated. Stretch but reasonable • Relevant – May include risk and flexibility; Resources needed? Are their obstacles? • Time-oriented - Include a timeline.

  13. Some ideas • New event. • Building construction. • Department moves. • University initiative. • Department, unit and college goals. • Software implementation or updates.

  14. Other factors to consider • All flow to GVSU Strategic Plan www.gvsu.edu/strategicplanning/home-11.htm • Support Departmental goals vision and mission • Discuss and create with Supervisor. Annual Planning Stage • On going discussion after goal is set: How will it be measured? How will it be achieved / what will it look like? • Who will be involved?

  15. Examples • Complete the amortization schedule for all major equipment by (date) . • Prior to (date) gather and codify the GVSU policies and practices that apply to the purchase and maintenance of equipment and contracts. • Prepare an online Syllabus of Records repository by (date). Collaborate with Institutional Marketing and Records.

  16. Examples • Become more proficient in ITunes in order to be more helpful with podcasts, voice memos, etc. • Assist in managing and facilitating communication of the Alumni Champions volunteers. • Evaluate new opportunities for the Office Macintosh environment. Areas to investigate are: inventory, app delivery and remote control.

  17. COMPETENCIES

  18. What is it? • Identified behaviors, knowledge, skills, and abilities • Directly and positively impact the success of employees and organizations • Critical to success of organization • Can be improved through attention and coaching

  19. ` UNIVERSITY COMPETENCIES • University Values • Quality of Work • Customer Service • Initiative • Communication • Interpersonal Effectiveness • Leadership • Intercultural Understanding and Awareness

  20. CUSTOMER SERVICE • Think of students, parents, visitors, faculty and staff as customers • Demonstrate commitment to all customers through, respect, knowledge, responsiveness and courtesy • Build long-term customer relationships by anticipating, listening to, understanding, effectively communicate with and meeting or exceeding our customers' needs NEW

  21. CUSTOMER SERVICE con’t • Give timely responses to customer questions and follows-up on inquires or problems • Take personal responsibility for providing service that is convenient, prompt, and efficient • Meet individual needs, paying particular attention to people from diverse cultures and those with special needs NEW

  22. PROFESSIONAL DEVELOPMENT PLANS

  23. What is it? • Skills and knowledge to attain for both career development. • Includes all types of facilitated learning opportunities, ranging from college degrees to formal coursework, conferences and informal learning opportunities. • Could include consultation, coaching, communities of practice, lesson study, mentoring, reflective supervision and technical assistance

  24. Who is it ? • Staff: responsible for career advancement • Supervisors: development needs in current position • Development is joint responsibility of staff and supervisors

  25. What to consider • Improve existing skills • Develop new skills for continued effectiveness • Broaden knowledge • Improve a deficient area

  26. Examples • Complete a college level course on (topic)by (date). • This semester attend a program on Social Media and present to department on how to enhance recruitment. • Connect with other leaders, on and off campus, who work in my field and get best practice ideas for GVSU.

  27. Examples • Attend (conference title)or seminars relating to interpersonal skills. • Attend classes on Banner to increase my efficiency. • Improve my ability to lead work groups or teams. • Continue to build new professional contacts both inside and outside of GVSU.

  28. ePDP 2.0- Lets look !!

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