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Welcome to Bigston Corporation U.S.A.

An Idea ... Rely on Eternal Wisdom to guide us in cultivating quality relationships, conducting successful business ventures, and fulfilling valued commitments to our customer, suppliers, team members, and community.Create consistent and complete customer satisfaction built on quality workmans

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Welcome to Bigston Corporation U.S.A.

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    1. Welcome to Bigston Corporation U.S.A. Quality Refurbishing Solutions for the Electronics Industries for 30 years ISO-9001 : 2000

    2. An Idea ………….. Rely on Eternal Wisdom to guide us in cultivating quality relationships, conducting successful business ventures, and fulfilling valued commitments to our customer, suppliers, team members, and community. Create consistent and complete customer satisfaction built on quality workmanship and effective business practices. Share the rewards of business success with those whose teamwork and synergy created that success.

    4. Achievements ………. 1972 Bigston Corp. U.S.A. is established sales office in Rosemont IL. as a subsidiary of Bigston Japan. 1982 Established Bigston as an Independent US Corporation as service company. 1987 Established our satellite operation in Romeoville IL (current) and Bensenville IL. 1988 Move to present Elk Grove , IL facility at 1590 touhy Avenue. 1991 Developed and introduced on-line computerized Service Processing System as Elk Grove facility. 1995 Expanded the Elk Grove facility from 45,000 SQF to 65,000 SQF. 1997 Commemoration of our silver anniversary - 25 years of business. 1999 Established Bigston Information Technologies Inc. 2000 Certified ISO-9002 from UL. 2000 Bigston de Mexico is established in Reynosa. 2001 Bigston Information Technologies has succeeded getting contract with Komatsu for their Manufacturing controls using wireless computing technologies.

    5. The Organization

    6. Bigston de Mexico Reynosa

    7. Reynosa Plant

    8. Employee Counts…………… Management Group Managers General Administrations Romeoville (Sharp) Customer Service dept. Part & Accessory dept. Warehouse & Shipping dept. ISO / QA dept. Sony Playstation dept. Sharp dept. Canon camera dept. Canon Copier / Calculator dept. Canon Kit dept. Omron dept. All, Bigston Elk Grove Bigston Information Technologies Inc. Bigston de Mexico 5 4 6 76 23 10 6 4 50 7 28 10 12 7 248 6 180

    9. Last 10 Years of Thank You …

    10. 10-Year Consolidation of Customer Share by sales

    11. Sales Trend for 10 years ………………….

    12. Quality Policy ……………. We will provide our customers the highest quality service of electronics products at competitive cost. Objectives Provide total customer satisfaction Meet or exceed customer requirement Continue to improve the service process Strive for defect free products

    13. We have

    14. Internal Audit Training

    15. Camera Training

    16. Electrical Adjustment

    17. Camera Refurbishing

    18. Refurbishing Operating Floor

    19. Inspection Line

    20. Warehouse layout

    21. Year 2001 Product Shipments ….

    22. Year 2001 Product shipments ….

    25. Customer Service Canon Digital Camera Nation wide

    26. Customer Service Staff Administration Group

    30. Bigston Information Technologies is a subsidiary of Bigston Corporation, providing software products for the manufacturing and servicing industries. These systems are designed to provide support for lean manufacturing and kaizen programs. The company has three products: The Bigston Production System tracks production on a real time basis using web technologies. The Bigston Reporting System provides real time production reporting online through a corporate intranet or through the Internet. The Bigston Document Library System provides a web based document tracking and display systems. It can integrate with the production system to provide working instructions or procedures online at production work centers. These systems can be integrated with wireless networks as well various display devices such as LED signs and visual light displays. Bigston Information Technologies Inc.

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