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Producing Web Course Material with IBM Knowledge Factory Team

Producing Web Course Material with IBM Knowledge Factory Team. Harri Laine, Teemu Kerola Department of Computer Science University of Helsinki. Big Picture. Course Material Production (IBM Knowl. Fact. Process, …). email, chat, discussion groups. hyper-media self-study material.

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Producing Web Course Material with IBM Knowledge Factory Team

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  1. Producing Web Course Material with IBM Knowledge Factory Team Harri Laine, Teemu Kerola Department of Computer Science University of Helsinki Harri Laine, Teemu Kerola

  2. Big Picture Course Material Production (IBM Knowl. Fact. Process, …) email, chat, discussion groups hyper-media self-study material web teaching (lectures, etc) Learning Platform (WebCT, LLS,…) web collaboration tools web (self)evaluation tools f2f collaborative work f2f teaching (lectures, etc) books, etc Harri Laine, Teemu Kerola

  3. Self-Study Material • Interactive book • must be better than conventional book • Animations, movies, sound , … • Links to references & other topics • prerequisite material, on-demand courses? • Navigation, tracking • what have I done already? what next? • for student? for teacher? • Self-evaluation questions • On-line exams multimedia hypertext Harri Laine, Teemu Kerola

  4. Media requirements • For example • Multi-media PC • 56KB Internet connection • Data accessed with browser from learning platform (e.g., WebCT, Lotus LS) • Need to match • produced material • learning platform • end-user media IBM Knowledge Producer Lotus Learning Space Student desktop at home Harri Laine, Teemu Kerola

  5. Knowledge Factory Concept • Knowledge Factory (KF) Team • 14 roles – 14 types of people doing the job • some roles may be taken by client • E.g., Subject Matter Expert • most roles taken by KF Team • many roles combined to one person • some roles need more than one person • E.g., Content Developer • External Team – special expertise areas • Core Team – actual product development Harri Laine, Teemu Kerola

  6. Knowledge Factory Team • External Team – 8 roles • Subject Matter Expert • Production Manager, Media Architect • Technical Specialist, A/V Specialist • Production Artist, Photographer • Quality Tester • Core Team – 6 roles • Instructional Designer • Courseware Engineer, Content Analyst • Content Developer (plus Voice?) • Media Coordinator, Quality Coordinator Harri Laine, Teemu Kerola

  7. Knowledge Factory Process • Analyze current and existing material • select new material type, instructional method • High Level Design Document (HLDD) • goal, expectations, target audience • navigation, look and feel • instructional theme, instructional strategy & methods • course outline, modules, module dependencies • For each module, Detailed Design Doc (DDD) • draft (E.g., with PowerPoint) on each view for student • navigation, text, voice, hotspots, animations, … • used by Content Developers to produce final material • Knowledge Producer (KP) tool • Quality control by Quality Tester and client agreement, contract Harri Laine, Teemu Kerola

  8. Experiences • Course: Introduction to Databases (18modules) • divided among 4 universities • our first 2 modules • Relational Algebra (about 2 lecture hours= 6 working hours) • SQL DDL (about 1 lecture hour = 3 working hours) • Ourstarting point • Existing material in Finnish – simple HTML, simple style, no sound, any browser, printable • We did not know the process • Preparations • Translation in English Harri Laine, Teemu Kerola

  9. Experiences HDDL of 24 pages Harri Laine, Teemu Kerola

  10. Experiences Look & feel – no scrolling, fixed size window audio in each page Harri Laine, Teemu Kerola

  11. Experiences • DDL : 2 tries – initial version with PowerPoint Harri Laine, Teemu Kerola

  12. Experiences final version off DDD used templates (MSWord) 159 pages about 40 tasks/questions about 25 pages reachable only by incorrect answers about 30 pages cartoon like sequences Harri Laine, Teemu Kerola

  13. Experiences • First version: • straightforward splitting of the manuscript into small pages - reflection questions added • instructional designer changed during development • errors in formulas, errors in graphics • Second try • inductive learning • database expert included in the team • new layout, less errors • only one browser, server dependence ? Harri Laine, Teemu Kerola

  14. Experiences • well defined but laborious process • closer co-operation with implementors needed • hard to fit university teacher schedules with implementation team schedules (part time – full time) • hard to catch the functionality of the material from the DDD – too early decisions about control • overall responsibility of the course was missing • how to maintain the course is a problem ? Harri Laine, Teemu Kerola

  15. Example screen Harri Laine, Teemu Kerola

  16. Example screen Harri Laine, Teemu Kerola

  17. Example screen Harri Laine, Teemu Kerola

  18. Example screen Harri Laine, Teemu Kerola

  19. Example screen Harri Laine, Teemu Kerola

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