Webinar Presentation ~ June 2010 ~

1. Introduction to theMedical HomePart 4How Can Assessment Tools be Used to Quantify and Support a Practice’s Quality Improvement Process? Webinar Presentation ~ June 2010 ~

2. E-mail Questions to: admin@partnershipforchildhealth.org

3. Introduction to theMedical Home ~ 4 Part Webinar Presentation Series ~ 1 - What is the Medical Home Model? 2 - How does a Practice adopt the Medical Home Model? 3-What Tools Can We use to Assess the Medical Home Qualities of our Practice?P4 - How Can Assessment Tools be Used to Quantify and Support a Practice’s Quality Improvement Process?

4. Explain – how to use a scoring system to quantify Medical Home Index and Medical Home Family Index data l Describe – how these tools help support a quality improvement process Objectives for Today…

5. Let’s Review Your Progress! P Step # 1. Educate and engage all physicians and practice staff P Step # 2.Identify the children with special health care needs in the practice P Step # 3.Unite the medical home team and assess the current medical home qualities of the practice Step # 4. Implement a quality improvement process

6. Step # 3.Unite the medical home team and assess the current medical home qualities of the practice l Identify lead physician l Engage staff person for role of medical home facilitator l Identify and involve a “Parent Partner” l Establish protocol for communication to work closely with CMS nurse care coordinator

7. Medical Home Index

8. How to Score For each level selected in the Index, a point system is applied 1 2 3 4 5 6 7 8

9. How to Score Calculate the mean (average) score per Domain. For example…. Domain 1 Average Score for the Practice # 1.1 4.2 # 1.2 2.6 # 1.3 4.8 # 1.4 5.9 # 1.5 3.8 # 1.6 4.5 # 1.7 6.2 . Total 32 7 = 4.6 (Mean Score for Domain 1)

10. Benchmarking http://www.medicalhomeimprovement.org/knowledge/mhi-fv_instructions.html

11. The scoring serves to: quantify a baseline identify strengths and weaknesses select areas for quality improvement track progress

12. Medical Home Family Index

13. Scoring • Score each item of the completed surveys • on a range of 1 through 4 1 2 3 4

14. Scoring Average the scores per survey item for all completed surveys for a mean score per item.

15. The scoring serves to: quantify a baseline identify strengths and weaknesses select areas for quality improvement track progress

16. NCQA Recognition

17. NCQA Standards • Access and Communication • Patient Tracking and Registry Functions • Care Management • Patient Self-Management Support • Electronic Prescribing • Test Tracking • Referral Tracking Standard • Performance Reporting

18. Working Toward Recognition • Standards • Element A Element B Element C • 0% -- 100% 0% -- 100% 0% -- 100%

20. One Step at a Time….

21. Q & A Please send us your questions and comments! admin@partnershipforchildhealth.org And return to the project website: http://www.partnershipforchildhealth.org/mhip_tools_and_resources.htm and click on the to take a brief survey