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E4H System Implementation Overview

This document provides an overview of the implementation approach for the E4H system, including supplier onboarding and the implementation plan. It outlines the stages, timelines, and resource requirements for a successful implementation.

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E4H System Implementation Overview

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  1. E4H Implementation OverviewAugust 2019

  2. Agenda E4H System Implementation Approach Plan Stages E4H Supplier Onboarding Approach Supplier Journey Plan Next Steps Appendix

  3. Implementation Approach • Joint approach between NHS Shared Business Services Client Onboarding Team and the Client organisation. • To minimise disruption the best approach is to - • Migrate the catalogues in the background over a short period of time and use Transparent Punchout functionality to link E4H to Oracle. • This means that the initial transition is invisible to end users and allows Procurement Teamsto familiarise themselves with E4H • Once catalogues are migrated across, E4H can be rolled out to the end users, who will access the system via direct punchout.

  4. Implementation Plan WK7 WK8 WK10 WK12 WK2 WK3 WK1 WK4 WK5 WK6 Kick off meeting Supplier Onboarding Base Config Build Buyers Build Inventory Interface tested Training (Buyers) E4H System Activated (Access for Buyers) Catalogue Cutover to E4H Transparent Punchout Go Live Requisitioner Training Direct Punchout Go Live E4H Go Live Support

  5. Project Stages

  6. Initiation

  7. Catalogue Enrichment

  8. End User Rollout

  9. Stabilisation

  10. E4H Supplier On-boarding

  11. Supplier On-boarding Approach • NHS Shared Business Services Supplier Onboarding, Catalogue Management and Telesales teams • Obtain supplier list from Trust • Run analysis against supplier master database • Existing E4H status (Paid local, Paid national, Registered, Not Registered)) • PO/ Invoice Order value/volume • Identify strategic suppliers • Work with trust to identify their priority suppliers • Allocate supplier engagement: • Supplier Engagement Managers • Strategic suppliers – Local, National, New • Strategic suppliers – upsell new functionality, new trust, case study • Telesales/CatMan team • Low PO suppliers – support upload of catalogue and price list • Marketing support

  12. Supplier On Boarding Journey Register and upload catalogues Identify and Map Engage Connect and agree price list Support Transact E4H Team Supplier Trust

  13. Bringing a supplier onto E4H WK7 WK8 WK10 WK12 WK2 WK3 WK1 WK4 WK5 WK6 Obtain full supplier list Obtain trust prioritisation list Map supplier to master database Allocate supplier to SEM/Telesales Telephone supplier Deliver webinars Process subscription Upload full product catalogue Support supplier catalogue upload Upload trust specific price file Approve trust specific price file Ongoing account management Introduction and upselling of new functionality/modules

  14. What do we need from you? • Information required • PO Volume (last 13months) • PO and Non PO Spend (last 13months) • Existing list of suppliers with contracts and/or frameworks • Contact details of suppliers • Supplier contract details

  15. Appendix

  16. Implementation Approach

  17. Go-Live Approach

  18. Client Resource Requirements (estimated) * NHS SBS have a service offering to complete this task

  19. Client Effort (estimates)

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