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EEL 5874 EXPERT SYSTEMS AND KNOWLEDGE ENGINEERING Team Santhosh Grandai Madan Bharadwaj

EEL 5874 EXPERT SYSTEMS AND KNOWLEDGE ENGINEERING Team Santhosh Grandai Madan Bharadwaj Instructor Dr. James Bellows. Agenda…. What is CTIS? System Overview System Specifics Lessons Learnt Our vision for the future of the system. What is CTIS?.

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EEL 5874 EXPERT SYSTEMS AND KNOWLEDGE ENGINEERING Team Santhosh Grandai Madan Bharadwaj

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  1. EEL 5874 EXPERT SYSTEMS AND KNOWLEDGE ENGINEERING Team Santhosh Grandai Madan Bharadwaj Instructor Dr. James Bellows

  2. Agenda… • What is CTIS? • System Overview • System Specifics • Lessons Learnt • Our vision for the future of the system

  3. What is CTIS? • CTIS is “Computer Troubleshooting Intelligent System “ • The Idea behind the system • Who “owns” CTIS? • Who “needs” CTIS?

  4. The Problem… • The Computer Services Department of the Student Health Center • The Knowledge • What’s important? • The big question- “Is it User Friendly?” • Our Expert – Mr.Leon Stanley

  5. Our Strategy… • Interview with Expert • Monthly Reports • Casual Conversations with ‘Health Center’ staff • Online and hard copy help files • and a little bit of intuition.

  6. System Description • Visual Basic Front End • Access Back end • Forward Reasoning • Structured Knowledge Base

  7. Implementation Priorities • Database Design • Admin End • User End • Integration of CTIS database with Computer Services Database

  8. Inputs to CTIS… • Structured Knowledge Base • Categories and Subcategories • User takes his pick • Inference Engine comes up with all possible ‘next level’ options

  9. Inputs to CTIS… Here is an example.

  10. Inputs to CTIS…

  11. Inputs to CTIS…

  12. Outputs of CTIS… • The final output is a solution to the user problem.

  13. System Completed • Database Design • Admin End • User End • Number of Rules so far : 81

  14. System Verification • 85% agreement • No Syntactic Errors • No semantic Errors • When can there be errors?

  15. System Validation • All cases tested. Tested with 10 cases • Expert in 85% agreement • Informal Validation

  16. Lessons Learnt… • “Customer is King” • Expert must be helpful • Passive Learning is important • Must start project early

  17. Future of CTIS • Integration of Computer Services database to CTIS database • IntelliSearch • Exploring other avenues of application for “our shell’

  18. Yours, CTIS Team

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