Transforming Human Resources in The Public Service

1. Transforming Human Resources in The Public Service Thabani Zulu CA(SA)

2. To TRANSFORM! • Change • Make over • Renovate • Alter • Convert Assumption is that something is wrong!

3. Put another way….. An undesirable state Transformation is a systematic migration from To A state desired by the individual, group or organisation

4. My Discussion

5. Fundamental Submissions

6. What is wrong?

12. Perceptions of Service Delivery

13. What are the root causes? • Inadequacies in skills • Unfocused recruitment mechanisms • Unmanaged performance • Fear of Leadership • Poor recognition mechanisms • Indecisive punitive mechanisms • Loss of meaning and hope • Interest in the here and now

14. Why is it an HR Problem Creation of a corporate personality Recruitment practices Culture of performance Continuous learning Reward and recognition Upholding control A sense of Pride

15. How can it be solved Do we really want to solve it?

16. If yes…… • Look internally • Focus on leadership • Re-look at the structures • Reconfigure the recruitment process • Spend time with human resources • Intensify the skills development plans • Create meaning from performance systems • Start firing some people!

17. THANK YOU SO MUCH!