PRINCIPLES OF SERVANT LEADERSHIP IN THE PUBLIC SERVICE

1. PRINCIPLES OF SERVANT LEADERSHIP IN THE PUBLIC SERVICE

2. Outline Meaning and definition of servant leader: • Desire to serve first • Serving and putting others first • Employees, customers, & community • Holistic approach to work, sense of community & power sharing

3. Desire to serve

4. Employees, customers, community

5. Putting others first

6. Nature and scope

7. Holistic approach

8. Cont… • Ethical & caring behaviour • Personal growth of workers • Growing those being served • Healthier, wiser, freer • Mentoring future leaders

9. Cont… Who is not a servant leader? • Meeting you at the car park & opening the door • Carrying your briefcase or bag • Serving you water/refreshments • Pulling the chair for you to seat • Washing your feet/shoes

10. Cont’d

11. Origins • First coined in 1970 by Robert K. Greenleaf (1904-1990). • In his essay entitled ‘The Servant as Leader’. • A native of Indiana served most of his life in management research, development, & education. • Influential consultant to leading Corporations & Institutions in the USA.

12. Origins (Cont’d)

13. Qualities: Values diverse opinions

14. Cultivates a culture of trust

15. Persuades rather than dictates

16. Selfless and thinks long term

17. Acts with humility

18. Encourages

19. Develops & mentors other leaders

20. Helps others with life issues

21. Listens well

22. Has foresight

23. Constitutional & legal basis in Kenya • Article 73 of the Constitution • Art. 73 (1) (b) – authority assigned to a state officer vests in the state officer the responsibility to serve the people rather than to rule over them. • Art. 73(2) stipulating the guiding principles of leadership & integrity. • Objectivity and impartiality in decision making.

24. Cont’d…. • Selfless service based solely upon public interest. • Honesty in execution of public duties. • Declaration of conflict of interest. • Discipline & commitment in the service of the people. • Accountability to the public for decisions and actions.

25. Cont’d… • Art.1 declares that all sovereign power belongs to the people of Kenya and shall be exercised only in accordance with the Const. • Art. 10 which stipulates the national values and principles of governance

26. Cont’d • Some of these include patriotism, national unity, participation of the people, human rights, equity, inclusivity, sharing and devolution of power, and social justice. • Others are good governance, integrity, transparency, accountability, democracy and sustainable development . • Art. 232 on the values and principles of public service –which are people centred.

27. High standards of professional ethics

28. Transparency

29. Efficient, effective & economic use of resources

30. Responsive, effective, impartial and equitable provision of services

31. Involvement of the people in policy making processes

32. Accountability for administrative acts

33. Equitable opportunities for appointment, training and advancement

34. Cont’d… • Provisions of the Leadership & Integrity Act, 2011. • Provisions of the Public Service( Values and Principles) Act, 2015. • The Public Officer Ethics Act, 2003. • The Fair Administrative Justice Act, 2015.

35. Some servant leaders

36. Servant leaders

37. Cont’d

38. Cont’d

39. Cont’d

40. Conclusion • Servant leadership cultivates trust and harmonious relationship • It increases public confidence in the leadership • Improves productivity and service delivery • Nurtures leadership in the organization “

41. Conclusion

42. Quotes • The best way to find yourself is to lose yourself in the service of others” – Mahatma Gandhi • “Life’s most urgent question is, ‘What are you doing for others?’” - Martin Luther King, Jr.

43. Contd… “A person who is worthy of being a leader wants power not for himself but in order to be of service” US Senator Sam J. Ervin Jr. “Good leaders must first become good servants” Robert K. Greenleaf

44. THANK YOU

45. How do you sign off