How Electronic Research is Changing the Way We Think

1. How Electronic Research is Changing the Way We Think Presented By Eva Au, Managing Director LexisNexis Asia Pacific October 4th, 2001

2. Introduction 3.2 billion searchable documents • 32 million images/ attachments 108,333 searchable documents added per hour • 28 years in business • over 30,000 sources 11,800 databases

3. Your Knowledge Partner • Has content that is more current because it is updated on a continuous basis • Allows you to search multiple publications of legal content simultaneously • Allows you to access Journals, Bulletins, Law Reports, research publications, forms and precedents, state and federal works all from one source of information • Provides links between publications so if you are researching a legal topic in one publication, you can simply click on a link to see an alternative viewpoint on the same topic from a different publication • Allows you to spend less time searching for information and more time interpreting your search results • Allows you to download full text of interest into a Word document so the text doesn’t have to be re-typed from a print copy • Provide continuous customer service support for users to call when they are having problems with a search

4. Impact of I.T. Rapidly evolving technologies are dramatically changing the way we collect, manipulate and transmit data • Hardware • Software • Internet • Bandwidth

5. “If you are not wired, you are not admired”

6. Driving Factors • Data Gathering • Virtual libraries give greater access to original learning material • Multimedia; Interactive • Data Analysis • Efficiencies in Number Crunching, Modelling • More time for analysis • Free from the constraints of space and time

7. A Society of Learning • Learner Centered/Self Directed • Affordable • Lifelong Learning • Interactive and Collaborative • Diverse/Non Linear • Intelligent and Adaptive

8. Word of Caution “… It's more important to figure out what information can do rather than having the best technology to do it ...” Yogesh Malhotra, Brint Institute, http://www.brint.com/

9. Direction The Human Factor • Social Interactions • Counseling • Tutorials • Hands on Mentoring

10. B O T T O M L I N E MORE IS NOT THE ANSWER UNDER MOST CIRCUMSTANCES QUANTITY VS. QUALITY Filtering “ ... the demand is not now - and it never was - for unlimited, uncontrolled access to every byte of information known to mankind, but rather toselective assimilationof information ...” David Kaser,Executive Director, NFAIS

11. Filtering • Internet fuels huge growth of information available • Information overload leads to confusion, lack of focus • 60% of Internet users are “very” or “extremely” satisfied with the Internet • Over 80% of the respondents can’t easily find information on the Internet • Human capacity for attention remains constant • Currency paid on the WWW is time, and time is money!

12. Collaboration “By implementing a Knowledge Management System, you’re making it easier for staff to find information. But you’ve also created a large community within your organization, and this community has a knowledge-sharing culture.” Ash Sooknanan, Knowledge Manager Workplace Safety & Insurance Board of Ontario (WSIB)

13. Collaboration Building on Knowledge

14. Core Competencies IT skills/literacy Oral/written skills Credibility w/ Sr. Mgt. Team Player Interpersonal skills Self initiative Groupware Industry experience Skills for Knowledge Management, TFPL, September 1999

15. The Art of Progress is to Preserve Order amid Change and to Preserve Change amid Order A.N. Whitehead, American Philosopher

16. For Further Information Please Contact: Eva Au + (65) 434 3489 Eva.Au@lexisnexis.com