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Grow your business and attract more customers with the best sales & CRM middle east in the UAE. Get CorporateStack Integrated CRM solution for effective management of your critical sales processes.
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CORPORATESTACK CRM SOFTWARE & SYSTEM
CRM– WHAT IS IT? CRM – “Strategy used to learn more about customers’ needs and behaviors in order to develop stronger relationships with them”. CRM – “Any application or initiative designed to help an organization optimize interactions with customers, suppliers, or prospects via one or more touch points – such as a call center, salesperson, distributor, store, branch office, Web, or e-mail – for the purpose of acquiring, retaining, or cross-selling customers.”
IMPORTANCE OF CRM CRM can…. Increase customer service levels Improve efficiency of call centers Cross-sell products more effectively Help sales staff close deals quickly Simplify marketing processes ROI
THE ROLE OF TECHNOLOGY IN CRM Grow your business and attract more customers with the best sales & CRM middle east in the UAE. Get CorporateStack Integrated CRM solution for effective management of your critical sales processes. The Role of CRM in Business: Technology in itself isn't a magic wand that can help you achieve these things. The most important part of CRM is your company's goals, practices and policies.
TO BE CONTINUED... Customer Insights: CRM not only gives you the ability to track customer engagements, including the most recent emails and sales calls, but it can also give you insights into their buying behavior individually and as a whole Data Collection: Customer purchases, abandoned online shopping carts, social media interactions and even location data from mobile devices reveal a wealth of information about customers and prospects.