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Welcome to: Leading Functional Work Teams

Welcome to: Leading Functional Work Teams. Michael Healey. 905-536-3192. www.rmichaelhealey.com. michael@rmichaelhealey.com. Signs of Dysfunction. Signs of Dysfunction Politics Hidden Agendas Personality Conflicts Favoritism Destructive Conflict Lack of Engagement Leadership Void

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Welcome to: Leading Functional Work Teams

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  1. Welcome to: Leading Functional Work Teams Michael Healey 905-536-3192 www.rmichaelhealey.com michael@rmichaelhealey.com

  2. Signs of Dysfunction • Signs of Dysfunction • Politics • Hidden Agendas • Personality Conflicts • Favoritism • Destructive Conflict • Lack of Engagement • Leadership Void • Productivity Issues • Quality Issues • Customer Service Issues • Gossip Leading Functional Work Teams

  3. Trust Trust 3 1 2 4 5 5 Dysfunctions Leading Functional Work Teams

  4. Creating Trust Trust Open Communications Vulnerability Commitments Authenticity Transparency Affinity Leading Functional Work Teams

  5. Conflict Trust Conflict 3 1 2 4 5 5 Dysfunctions Leading Functional Work Teams

  6. Healthy Conflict Rules of Engagement Determine Conflict Styles Practice Conflict Leading Functional Work Teams

  7. Commitment Commitment Trust Conflict 3 1 2 4 5 5 Dysfunctions Leading Functional Work Teams

  8. Commitment Communication 1 2 Clarity Anti-Consensus 3 4 Leadership Leading Functional Work Teams

  9. Accountability Commitment Trust Conflict 3 1 2 4 Accountability 5 5 Dysfunctions Leading Functional Work Teams

  10. Tips for Accountability 2 Humility Truth with Compassion 1 3 Empathy 5 4 No Gossip Keeping Score Leading Functional Work Teams

  11. Results Commitment Trust Conflict 3 1 2 4 Accountability Results 5 5 Dysfunctions Leading Functional Work Teams

  12. Keeping Score Measurable Metrics 1 2 Thematic Goals Scorecard Leading Functional Work Teams

  13. Action Plan For things to change I must do something different … or if I want things to BE different, I must DO something different. Question 1 What is one idea/concept/tactic/strategy that you learned from this program that you would immediately apply in your work or your personal life? What is one action you can you personally take relating to the above solution? Question 2 Leading Functional Work Teams

  14. Thank You Michael Healey michael@rmichaelhealey.com 905-536-3192 www.rmichaelhealey.com

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