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Managing Self-Directed Work Teams

Managing Self-Directed Work Teams. A collaborative effort by: Sabaa Ahmed Hayden Pierce Nathan Wisniewski Charlie Hayes. Contents. Definition History of Self-Directed Work Teams Common Applications-H Pros and Cons-N Leadership Style and Decision Methods-H Common Rules-S

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Managing Self-Directed Work Teams

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  1. Managing Self-Directed Work Teams A collaborative effort by: Sabaa Ahmed Hayden Pierce Nathan Wisniewski Charlie Hayes

  2. Contents • Definition • History of Self-Directed Work Teams • Common Applications-H • Pros and Cons-N • Leadership Style and Decision Methods-H • Common Rules-S • Team Building Exercises-S • Organization-N • Lessons Learned-S

  3. Definition • Employee-Managed teams working individually towards a common goal • Similar to self-managed teams except: • Team members decide goal • Members manage compensation, discipline, etc. • Important for ALL members to contribute in their own methods • Assumes an aggressive style to problem analysis and solving

  4. History of Self-Directed Work Teams • Wide variety of examples and applications • Hunting packs, militaries, etc. • Made popular by the Hawthorn Management Studies • Late 1920s to early 1930s • Adopted by Xerox, 3M, GM, and other companies shortly after • One of the most popular systems in use by large companies today

  5. Pros • Normal company bureaucracy can be bypassed. • Teams can react to customer problems • No need to hire a manager

  6. Cons • Management might be afraid of losing control • Might cause distrust for management • Lack of job security for supervisors

  7. Common Rules • Resolving Conflicts • Develop a systematic method • Decision making techniques • Create a charter or set of rules • describe what is expected of each member • Common Topics of Concern • Quality • Validate quality with each other and sample population • Safety of members • On your own risk—no authority to cover accidents • Housekeeping • Maintenance—no one facilitate • Communication • Keep it strong [dependability for help] • Resources • Keep track amongst selves- make organizer

  8. Team Building Exercises • Helps acquaint you with members • Comfort level rises • Ice breaker activities • Create fake scenarios practice reaching common goal • Examples: • Telling stories, scavenger hunt, name games, personality cards, tug-of-war, etc.

  9. Organization • The team makes its own decisions • Little or no supervision from the company • Team needs to work together to make decisions

  10. Lessons Learned • Team handles: • Compensation • Discipline • Acts as a profit center • Defines its own future • Reach common goal • Function without facilitation • Everyone can take on the Leader role • Evenly split responsibility= functioning, successful self directed team.

  11. Sources • Managementhelp.org • Teambuildinginc.com • Jstor.org • Innovativeteambuilding.co.ukmanagementhelp.org • Rockfordconsulting.com • Qualitydigest.com • Management.about.com • Allbusiness.com

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