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Distinct or Extinct: Tom Peters Seminar 2000

Get inspired by Tom Peters' seminar on innovation and reinvention in the age of passion. Learn how to thrive in the rapidly changing business world.

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Distinct or Extinct: Tom Peters Seminar 2000

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  1. Distinct or … ExtinctTom Peters Seminar2000Lincoln MercuryeFutures ForumSeattle18 August 2000

  2. Summer 2000 …KOA wires up!

  3. An Age of Passion:1 Year = 1.5 Wal*Marts03.27.99: $167B03.27.00: $555BP.S.: Wal*Mart = #8 in 2000

  4. It Makes John Chambers Smile!“We have in our house, among two working parents, two teens and an 8-year-old, five computers (both Mac and Windows), four cell phones, seven phone lines, two Palm Pilots, one DSL, two ISP connections, a collection of personal domain names, a CD burner, a scanner and one AOL account.”Michael Wolff, writer [as reported in New York 06.00]

  5. No Wiggle Room!“Incrementalism is innovation’s worst enemy.” Nicholas Negroponte

  6. “It means nothing less than the total reinvention of this company.”

  7. Jacques Nasser

  8. “This whole ebusiness movement is the most significant thing I’ve seen in my business career.”

  9. Richard Wagoner, Business 2.0, 08.22.00

  10. “There is probably going to be more confusion in the business world in the next decade than there has been in any decade in history.”Steve Case (2-00)

  11. NOW THAT’S B-I-G!“The period 2000-2002 will bring the single greatest change in worldwide economic and business conditions since we came down from the trees.”David Schneider & Grady Means, MetaCapitalism

  12. “There’s going to be a fundamental change in the global economy unlike anything we have had since the cavemen began bartering.”Arnold Baker, Chief Economist, Sandia National Laboratories

  13. Part I: Brand InsidePart II: Brand OutsidePart III: Brand Leadership

  14. Brand InsideBrand Org:Lean, Linked, Electronic & Malleable

  15. “We want to be the air traffic controllers of electrons.”Bob Nardelli, GE Power Systems

  16. Cemex and FDX!

  17. [Pervasive “Risk Markets”“For a dollar a month, an Ohio insurance company will rent you a GPS receiver to install in your car. As part of your policy, it signals how often, when, and which highways you drive and into which neighborhoods you go. The premium you pay reflects your actual driving risk.”Stan Davis & Christopher Meyer, futureWEALTH]

  18. Brand InsideBrand Talent: The Great War for Talent

  19. “When land was the scarce resource, nations battled over it. The same is happening now for talented people.”Stan Davis & Christopher Meyer, futureWEALTH

  20. John Chambers “Gets it”!!

  21. “This is the Age of Ageism: The real innovator’s dilemma isn’t ‘disruptive technologies;’ it’s the relentless rise of the quasi-adolescents who wield them.”Michael Schrage

  22. “A good plant engineer in a paper mill may create $100K to $300K in value per year. An outstanding software product developer may create a product worth $1M to $300M. Talented people are less likely to wait their turn. We used to view young people as trainees; now they are authorities. Arguably this is the first time the older generation can – and must – leverage the younger generation very early in their careers”Ed Michaels, War for Talent (05.17.00)

  23. There is no “talent shortage” … if…you are a GPTW**Great Place To Work

  24. “TAKE THIS QUICK QUIZ: Who manages more things at once? Who puts more effort into their appearance? Who usually takes care of the details? Who finds it easier to meet new people? Who asks more questions in a conversation? Who is a better listener? Who has more interest in communication skills? Who is more inclined to get involved? Who encourages harmony and agreement? Who has better intuition? Who works with a longer ‘to do’ list? Who enjoys a recap to the day’s events? Who is better at keeping in touch with others?”Source: Selling Is a Woman’s Game: 15 Powerful Reasons Why Women Can Outsell Men, Nicki Joy & Susan Kane-Benson

  25. Part I: Brand InsidePart II: Brand OutsidePart III: Brand Leadership

  26. Forces @ Work IIThe Commodity Trap

  27. “The ‘surplus society’ has a surplus of similar companies, employing similar people, with similar educational backgrounds, coming up with similarideas, producing similar things, with similarprices and similar quality.”Kjell Nordstrom and Jonas Ridderstrale,Funky Business

  28. Brand OutsideStrategy 1:Lead the Customer!

  29. “Wealth in this new regime flows directly from innovation, not optimization. That is, wealth is not gained by perfecting the known, but by imperfectly seizing the unknown.”Kevin Kelly, New Rules for the New Economy

  30. Brand OutsideStrategy 2:Use E-Commerce toRe-inventEverything!

  31. OVERVIEW

  32. www.cyveillance.com08.12.2000/0509AM:2,337,711,647

  33. www.cyveillance.com08.18.2000/0511AM:2,380,854,946

  34. 144 Hours, 02 Minutes …+43,143,299

  35. Tomorrow Today: Cisco!87% of $20B*(Cisco Connection ONLINE)Save $500M(service and tech support)* = $48,000,000 … per DAY

  36. Enron: $400B in annual on-line trading transactions. [50% total bus.] Much stimulated by the Web per se.Schwab: $25B per week in asset transactions [80% of trades] [Transition to e.Schwab: Rev. fell, then quickly doubled]

  37. W.W. Grainger*2X phone/fax*$220B “MRO” market (per Business 2.0/02-00)

  38. COMMUNITY!/ COMMUNITY SERVICES!

  39. Tomorrow Today: Cisco!87% of $20B(Cisco Connection ONLINE)Save $500M(service and tech support)C.Sat e >> C.Sat HCustomer Engineer Chat Rooms/CollaborativeDesign ($1B “free” consulting)

  40. Cherry PickingVertical MarketsPlasticsnet.com: $370B; sellers pay $5K to $8K for “storefront”; 5% to 10% cut Hook: community services (database, catalogs, forums, industry job bank, etc.)

  41. The Motley Fool Secret?“Strangers helping strangers”“Fools’ Logic,” IW

  42. Bruce Butterfield, CEO, The Forbes Group …“self-forming groups”“catalyst for community”“participant-determined world”Source: Association Executive 4/00

  43. B2C Success“Genuine brand strength”“Build community”Source: Geoffrey Moore

  44. CUSTOMER PERSPECTIVE: D.I.Y./ CONTROL

  45. Welcome toD.I.Y. Nation!“Changes in business processes will emphasize self service. Your costs as a business go down and perceived service goes up because customers are conducting it themselves.” Ray Lane, Oracle

  46. Shop in your UnderwearSource: SM’d logo for www.ae.comae = American Eagle Outfitters

  47. Anne Busquet/ American ExpressNot: “Age of the Internet”Is: “Age of Customer Control”

  48. Amen!“The Age of the NeverSatisfied Customer”Regis McKenna

  49. I’net Freedom ManifestoI AM IN CHARGE HERE! I CAN DO WHATEVER I NEED OR WANT TO DO WHENEVER I WANT TO DO IT!

  50. I Can Immediately …Shop for $1,000,000 homes or $1.95 office supplies, at best price and with best advisorsManage all my financial dealingsWork with my doc, or world’s best medical experts, or humble support groups, on any health issueRecruit talent to help me with any projectDevelop professional docs collaboratively, with anyoneShare my ideas with the worldChat with anyone, anywhereResearch anythingTake a course on any topic, from cooking to softwareStay in touch with my 90 year old momPlay a gajillion games to while away the time

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