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Overview. 1. ADR in the context of anti- discrimination and human rights law2. Resolving human rights and anti- discrimination complaints - a hybrid ADR process?The parameters of the conciliator's advisory role4. The HREOC conciliator . ADR in the context of anti- discrimination and human rights law .
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1. Facilitative or Advisory ADR?: A discussion of conciliator intervention in the resolution of disputes under Australian human rights and anti-discrimination law
Jodie Ball & Tracey Raymond
2. Overview 1. ADR in the context of anti-
discrimination and human rights law
2. Resolving human rights and anti-
discrimination complaints - a hybrid
ADR process?
The parameters of the conciliator’s advisory role
4. The HREOC conciliator
3. ADR in the context of anti-discrimination and human rights law
4. Statutory conciliation “..a process in which the parties to a dispute..under
statute…with the assistance of a neutral third party
identify disputed issues develop options, consider
alternatives and endeavour to reach an agreement.
The conciliator has no determinative role on the
content of the dispute or the outcomes….., but may
advise on or determine the process..and may make
suggestions for terms of settlement, give expert
advice on likely settlement terms.. and may actively
encourage..an agreement which accords with the
requirements of that statute”
5. Classification of ADR processesFacilitative The ADR practitioner
“ ……..has no advisory or determinative role on the content of the dispute or the outcome of its resolution, but may advise on or determine the process whereby resolution is attempted.”
6. Classification of ADR processesAdvisory The ADR practitioner
“ ……..investigates the dispute and provides advice as to the facts of the dispute, and, in some cases, advice regarding possible, probable and desirable outcomes and the means whereby these may be achieved.”
7. Classification of ADR processesDeterminative Involves the ADR practitioner
“ ……..investigating the dispute (which may include the hearing of formal evidence from the parties) and making a determination, which is potentially enforceable, as to its resolution.”
8. Resolving human rights and anti-discrimination complaints – a hybrid ADR process?
9. Elements supporting advisory nature of conciliation process Investigation prior to conciliation
Joint investigation/conciliation role
Conciliator perceived as expert on law and resolution terms
Conciliation in the ‘shadow of the law’
Conciliator charged with upholding legislation/legislative objectives
Legal advocacy role of some agencies - post conciliation
10. Variables that influence approaches to conciliation Agency role
Agency process
Characteristics of the complaint
Needs and wishes of the parties
11. The parameters of the conciliator’s advisory role
12. Rationale for conciliator intervention in resolution outcomes
Role to administer legislation includes furthering its broader objectives for social change
Role to ensure just and fair outcomes with reference to legal rights
13. Limitations on the advisory role of the conciliator
Legal principles of ‘natural justice’ and ‘procedural fairness’
Legitimising principles of ‘consensuality’ and ‘neutrality’
14. The HREOC conciliator…… has a legitimate role to:
1. To ensure just and fair process
2. To provide parties with information on:
reasons for proceeding to conciliation
possible settlement options ( which may include consideration of outcomes of factually similar cases)
3. To ensure settlement outcomes do not contravene the objects of the legislation