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What is effective leadership?. 1. __________________________ 2. __________________________ 3. __________________________ 4. __________________________ 5. __________________________ 6. __________________________ 7. __________________________ 8. __________________________
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What is effective leadership? 1. __________________________ 2. __________________________ 3. __________________________ 4. __________________________ 5. __________________________ 6. __________________________ 7. __________________________ 8. __________________________ 9. __________________________ 10. __________________________
LEADERSHIP THE ABILITY TO INFLUENCE PEOPLE
BASES OF INFLUENCEFrench & Raven • LEGITIMATE • COERCIVE • REWARD • EXPERT • REFERENT
BASES OF INFLUENCEWeber • LEGITIMATE • TRADITIONAL • CHARISMATIC
BASES OF INFLUENCEAnother view • CONTROL RESOURCES • AWARE OF IT • WANT TO HAVE POWER • KNOW HOW TO USE IT
LEADERSHIP & • MANAGER • DELEGATION OF AUTHORITY • MOTIVATION • CONTROL • CULTURE • VISION
LEADERSHIP TRAITS NO CONSISTENT SET OF TRAITS Also see Attribution Theory
THEORY X 1. PEOPLE INHERENTLY DISLIKE WORK, WILL AVOID IT 2. NOT TAKE RESPONSIBILITY, WANT FORMAL DIRECTION 3. WANT SECURITY, LITTLE AMBITION 4. MUST BE COERCED, CONTROLLED, THREATENED
THEORY Y 1. WORK NATURAL AS PLAY, REST 2. SELF DIRECTION, SELF CONTROL 3. ACCEPT, SEEK RESPONSIBILITY 4. ABILITY TO MAKE GOOD DECISIONS NORMAL
LEADER BEHAVIORLewin, Lippit, Whyte Satisfaction Productivity + + Demo. - + Author. Laissez Faire ? ?
LEADER BEHAVIOROhio State • INIATING STRUCTURE: • STRESS GOALS • DEFINES, STRUCTURES ROLES • CONSIDERATION • CONCERN FOR SUBORDINATE’S NEEDS, FEELSINGS
BEHAVIOR MODELS OF LEADERSHIP Ohio State IS Con- sideration Managerial Grid Concern for Production Concern for People Hershey Blanchard Task Behavior Relationship Behavior Michigan Production Oriented Employee Oriented Fiedler Task Oriented Relationship Oriented
LIFE CYCLEHersey & Blanchard HIGH PARTICIPATING SELLING RELATIONSHIP BEHAVIOR LOW TELLING DELEGATING TASK BEHAVIOR LOW HIGH HIGH MODERATE LOW SUBORDINATE MATURITY
PATH - GOALHouse 4 BEHAVIORS • DIRECTIVE • SUPPORTIVE • ACHIEVEMENT ORIENTED • PARTICIPATIVE
DIRECTIVE • INFORMS SUBORDINATES WHAT IS EXPECTED • SCHEDULES WORK • GIVES SPECIFIC GUIDANCE
SUPPORTIVE • IS FRIENDLY • SHOWS CONCERN FOR NEEDS OF SUBORDINATES
ACHIEVEMENT ORIENTED • SETS CHALLENGING GOALS • EXPECTS SUBORDINATES TO PERFORM AT THEIR HIGHEST LEVEL
PARTICIPATIVE • CONSULTS WITH SUBORDINATES • USES THEIR SUGGESTIONS
FINDINGS • Directive leadership; greater satisfaction when tasks are ambiguous or stressful than when they are highly structured.
FINDINGS • Supportive leadership; higher performance and satisfaction with structured tasks.
FINDINGS • Directive leadership; perceived as redundant by subordinates with high perceived ability or with considerable experience.
FINDINGS • Clear formal authority; use more supportive behavior and less directive.
FINDINGS • Directive leadership; higher satisfaction when substantive conflict within the group.
FINDINGS • Achievement leadership; increases subordinates’ expectancies that effort will lead to high performance when tasks are ambiguous.
FINDINGS • Participative leadership; people with internal locus of control more satisfied with it.
FINDINGS • Directive leadership; people with external locus of control more satisfied with it.
LEADER PARTICIPATIONVroom & Jago • See participative decision making
CHARISMATIC LEADERSHIP • ALSO SEE TRANSFORMATIONAL LEADERSHIP
TRANSFORMATIONAL LEADERSHIP INFLUENCES PEOPLE TO PERFORM ABOVE NORMAL EXPECTATIONS
TRANSFORMATIONAL LEADERSHIP • CHARISMATIC • INSPIRATIONAL • INTELLECTUAL STIMULATION • INDIVIDUALIZED CONSIDERATION
PRINCIPLE CENTERED • BEHAVIOR BASE IS PRINCIPLES • HONESTY • FAIRNESS • INTEGRITY
ATTRIBUTION THEORY • ATTRIBUTE LEADERSHIP SKILLS TO • SUCCESSFUL PEOPLE • PEOPLE IN TRADITIONAL ROLES • PEOPLE WE LIKE • HIGH STATUS PEOPLE • PHYSICAL CHARACTERISTICS/THINGS • Head of the table • Height
PRACTICAL APPROACH? • FACTORS IN • THE MANAGER • THE SUBORDINATES • THE SITUATION • ANALYZE AND BE FLEXIBLE
THE MANAGER • VALUE SYSTEM • BELIEF ABOUT INVOLVING SUBORDINATES • CONFIDENCE IN SUBS. • LEADERSHIP INCLINATIONS • DIRECTIVE, SUPPORTIVE • SKILL IN DELEGATING • OTHER FACTORS • TOLERANCE FOR AMBIGUITY • CONTROL
THE SUBORDINATES • INDEPENDENCE • TAKE RESPONSIBILITY • TOLERANCE FOR AMBIGUITY • INTEREST • UNDERSTAND, AGREE WITH GOALS • KNOWLEDGE, EXPERIENCE • EXPECTATIONS
THE SITUATION • TYPE OF ORGANIZATION • VALUES, CULTURE • GEOGRAPHICAL DISPERSION • INFORMATION AVAILABLE? • TIME PRESSURE
DIFFICULT TO BE FLEXIBLE? • PERSONALITY STRUCTURED AT VERY EARLY AGE • COMPLEX HISTORY OF PAST BEHAVIOR • LITTLE FEEDBACK ABOUT CAUSE & EFFECT • TOP MANAGEMENT INFLUENCE
SUBSTITUTES FOR LEADERSHIP • PERSONAL FACTORS • LOCUS OF CONTROL • INDEPENDENCE • EXPERIENCE
SUBSTITUTES FOR LEADERSHIP • JOB, ORG. FACTORS • ROUTINE • STRUCTURED • GOALS, RULES, ETC.
SUBSTITUTES FOR LEADERSHIP • GROUP FACTORS • NORMS • COHESION • INFORMAL LEADER