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Wireless Industry Impact & Recovery Efforts Summary Report

This report by the Network Reliability & Interoperability Council analyzes the impact of September 11 on the wireless industry, focusing on blocked call rates, capacity restoration, network reliability, and service levels. Key findings show rapid restoration efforts with minimal impact on network despite site losses.

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Wireless Industry Impact & Recovery Efforts Summary Report

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  1. Wireless Industry: Impact and Recovery EffortsSummary ReportNetwork Reliability & Interoperability Council Cellular Telecommunications & Internet Association Kathryn Condello, VP Industry Operations October 30, 2001

  2. September 11: Blocked Call Rate

  3. Capacity Restoration – Impact Area RF always Available. ¼ Capacity Restored w/in Hours. 100% Restored w/in One Week.

  4. Network Restoration:Impact Area 11% Sites Restored w/in 24 Hrs, 34% w/in 72 Hrs, 66% w/in 1 Week

  5. Wireless Network Impact:September 11 • Impaired Grade of Service Provided • Underlying Factors to Degraded Level of Service • Extraordinary Call Demand - Nationwide • Loss of Sites Associated with underlying landline and power connectivity – WTC Only • Minimal Impact to Network – WTC Only • < .2% NYC Sites Destroyed Outright • < 5% NYC Sites Out of Service

  6. Summary: Network Impact

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