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9 Performance management: so much more than annual appraisal. Learning Outcomes By the end of this chapter you should be able to: define performance management and explain its relationship to strategic human resource management;
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9 Performance management: so much more than annual appraisal Learning Outcomes By the end of this chapter you should be able to: define performance management and explain its relationship to strategic human resource management; analyse the reasons for the growth in importance of performance management; explain the performance management systems model and the key processes embedded in the model; evaluate some of the major criticisms of performance management; suggest ways in which performance management may link more closely to strategic human resource management.
Figure 9.1Mapping the performance management territory: a summary diagram of the chapter content
Figure 9.2Four possible scenarios linking the demonstration of skills, behaviours and attitudes (SBAs) with performance outcomes
